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Texting the UK

I don’t have a international plan but I do have an iPhone and so does someone I know but He lives in the UK. How could I text him through iMessage with out it charging me on my AT&T and him on his O2-UK.

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2.9K

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Unable to message internationally on prepaid plan

I have a prepaid mobile plan which is supposed to include unlimited international messaging but at the moment I am unable to text internationally, even when ensuring I use the correct country codes. I am an exchange student from the UK and I signed up to this plan when I moved to America so I could

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1.2K

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Any AT&T fees for hitting 802.11u "AT&T Wi-Fi Passpoint" enabled international hotspots?

Does anyone know if AT&T charges for stumbling upon one of those new "AT&T Wi-Fi Passpoint" enabled hotspots while traveling internationally? Zero of 3 AT&T agents knew. I travel internationally with my iPhone in airplane mode, cellular data off, Wi-Fi enabled, and Wi-Fi calling enabled. As long as

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4.8K

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BEWARE Overcharges for International Plans $$$

This is a fact not a question but I can not find any other way to notify someone at AT&T who "cares".  If you buy a 30 day International Passport 1GB | $60.00 one-time charge and if you have previously bought a International Day Pass, you will be charged $10 per day on the International Day Pass eve

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1.5K

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Canceling auto pay on prepaid plan from abroad

How can I cancel my prepaid service with att from abroad? I am enrolled in auto pay, but cannot log in through the prepaid site or reach anyone vial phone or text from Rwanda.

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121

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international day pass

We have an unlimited data plan including the international day pass. If we use my husband's phone as a hotspot, will we still only be charged $10 per day if my daughter and I connect to his hotspot wifi?

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361

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I have a mobile share account with 2 devices. Are 2 separate Passport purchases needed?

I have a mobile share account with 2 devices.  I will be traveling internationally and am planning on using the Passport service.  Do I need to buy 2 separate Passport packages in order to roam with both of my devices?  Or is a single purchase applied across all the devices on my account (as is the

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874

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International Day Pass - Enabled, but how to avoid being charged for data when not using data

Without typing a very long explanation on what I have already tried and how I got to this point, here is my question; Can I enable the international data pass (or whatever it's called) on my AT&T Prepaid Plan, allowing my phone to see and ping international towers, but avoid being charged the da

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427

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Have all pay per use plans been discontinued?

As an expat living outside of the US for nearly 10 years, I've used and loved having AT&T PREPAID service. It easily allowed me to switch SIM cards and instantly have phone service when traveling back to the US. When aboard I would always keep my plan set to $2 per day (a pay per use plan). Thi

Questions

747

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Need to chat with customer service from Scotland - or call with WhatsApp - any tips?

My son cancelled his account before I could transfer to my own account or port my number to another provider. I would rather stay with AT&T on my own account.  But now that he's cancelled his account, I can't login to chat.  AND, I'm currently in the UK, so can't just call customer se

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112

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International Call/Text - South America - NO SERVICE

In two separate occasions in Colombia, one with the daily paid service of $10/day and the other with the wireless plan that includes it, the service (call/text) did not work. All settings were correct, per support person. iPhone 12 Pro Settings > Cellular: Cellular data = ON Cellular data

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186

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International calling

Could I use the AT&T International Calling package to call the US or UK if I'm traveling somewhere like Spain?

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78

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Activating E-sim when outside of the United States

Question from an AT&T corporate store employee: Can you activate an E-sim with your American number when you are outside of the USA? My sister is in Turkey and currently has her American number on a physical sim card inside of an iPhone 11, but she just got an unlocked iphone 14 and wants to act

Questions

606

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How to check for status on my International Day Pass order?

What is the best way to find out the status on an order I submitted? It is for the AT&T International Day Pass service.

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2.5K

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Receiving text while outside of the U.S.

One has to believe that the subject is intentionally ignored but all I want is to be able to recieve sms on my U.S. phone when I am out of the U.S. I don´t need to make calls, receive calls or send messages. JUST RECIEVE SMS messages. I have a prepaid plan. My phone does not appear to be receivin

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277

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Receive text internationally - is this possible?

I am currently travelling in Europe, I have a 50$ prepaid plan and I need to receive text messages to access my Microsoft accounts.None of the add-on packages seem to match to what I actually need. Do I need to change my plan to get access to international travel add-on package(s)?Please help!

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209

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International Internet add On

I am on a pre-paid plan, and recently traveled from the US to Portugal. I purchased the international travel add on, and my internet is still not working, and I cant seem to contact costumer support because I cannot call anywhere. My phone says "no service" . Could someone please help me out?

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192

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I'm a student and I need a line

I'm very confused with the different types of lines available. I'm a student and I need a basic line (prepaid or postpaid). I only use around 10 GB per month of data. I also need a new phone because my current phone is not compatible with the network in the U.S. It should also be a basic phone.&

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73

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Problems to activate roaming on my prepaid

Hello, got a prepaid device. I already activated the device in my destination, got a plan here and also bought the roaming pack (Internatinal travel) but I still have no coverage. What should I do to activate it? Did I miss a step?

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68

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Refund of international add on

I purchased the international add on before traveling over Christmas (to France, which is on the list of covered countries) It truns out not ALL of france is covered and the insular territories like Guadeloupe and Martinique are not covered despite being legally, parts of France. So when I arrived

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105

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