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Hello, I am an AT&T employee, and I have a property management company requesting a COI before they allow an internet installation. How can I get this for them?
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AT&T Fiber Ordering
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My service was installed on March 7th. A new fiber optic line was ran and it's laying over my yard. I was told that someone would come back to bury it, but so far nothing has happened. When can I expect the line to be buried? Thanks.
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AT&T Fiber Installation
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How long does it take to install the fiber network once they start digging and laying the cables?
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AT&T Fiber Installation
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I’m upgrading from 1Gig to 5Gig. Presumably my old wall-mounted ONT in my closet and Pace 5268AC gateway will be replaced by a newer combined ONT/gateway BGW320. Can anyone who has recently had this done share your experiences and let me know what to expect? Was it an easy and quick job or did it
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AT&T Fiber Installation
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Hello. I recently moved into a condo that is exclusively serviced by AT&T. Unfortunately, this building's max internet speed is 25-50 Mbps, yikes! With most people working from home, we've tried investigating how we can get better internet speeds. This is what we've found out: 1) we are only wir
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AT&T Fiber Installation
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I'm getting the run around right now regarding this. I called the buried cable division to have main lines looked at which are running on the property line where a fence is going to be installed. They were great - said it is no big deal for the Repair department to install a new cable to be b
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AT&T Fiber Installation
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There is a new neighborhood just being built on the adjoining main road outside our neighborhood. They have ATT fiber that was run up the adjoining road. Does anyone have a way to request from ATT the same fiber be pulled into another neighborhood? When I call ATT they say my address doesn't have hi
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AT&T Internet Installation
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Hi, Is the Android 9 Pi update available for the LG V20? Please point me to a link with instructions. Thanks
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Other Phones & Devices
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I am trying to install the AT&T internet security suite powered by McAfee. The instructions say to uninstall any previous software on my computer first, and there is a link for it. (pre-install clean up). Well, I clicked on that link and the page never loads. It's just a blank page. My computer
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AT&T Internet Security
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How do I get AT&T to fix damage ? There was new construction down the street and AT&T construction and engineering damage 3 yards for new construction. 1. drive across my white driveway leak oil and red dirty . Needs to be power washed 2. Dug up grass and just layed pine straw . Gras
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AT&T Fiber Installation
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I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla
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Online Account Access
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(Edited per community guidelines), Curious about using an older wired only (non-wifi) modem with AT&T DSL (Internet 18) service. Can they still work, be configured?
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AT&T Internet Installation
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I have changed my password and it doesn’t work so please help me
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Online Account Access
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I am scheduled to get AT&T 300 Mbps fiber tomorrow and I have several questions: 1. Does the fiber come all the way into the home? 2. I haven't gotten any info on anything that I have to do to prepare? 3. Does the "fiber" come all the way inside? 4.
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AT&T Fiber Installation
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Before converting to fiber, I want to know step by step what the technician has to do to complete a fiber installation at my house. What's involved? Thanks, Russell
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AT&T Fiber Installation
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Currently I am using a BGW210 modem/router that was provided by ATT and I'd like to know what are the supported brands and references that I can use to connect to this one. Also, would this AT&T modem support wifi 6? Thank you!
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AT&T Fiber Equipment
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AT&T is placing conduit and fiber in my neighborhood. What are the homeowner requirements to connect to this service? If AT&T buries a fiber service drop from the handhole to my house (where the current copper drop and electric meter are located), will AT&T place an ONT on the outside of
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AT&T Fiber Installation
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I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor
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Other Phones & Devices
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Hi Guys, It's probably been asked about before. I have an SMB firewall in home (a Zywall USG Flex 200) and would strongly prefer not to have to use the ATT router/wireless if at all possible. My firewall has an SFP+ and I can get whatever transceiver I need for the provider's connection. I'm plenty
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AT&T Fiber Equipment
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Good morning, I am the Administrative Assistant for an HOA located in Denton County, Frisco TX. We have several damaged boxes in the community that have AT&T on them as well as "Telecommunications Signature Series Broadband". We need information on if these boxes are even functioning as there ar
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AT&T Internet Equipment