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Sometimes ALL the local stations show up on the station guide in the APP, including all the HD stations, but most of the time NONE of the local stations show up on the APP station guide. What causes them to appear and disappear?? I have not changed our U-VERSE service at all.
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Watching U-verse TV
I'm already on the $50 8gb prepaid plan with autopay making it $40/month. I'd like to pay $300 for 12 months of the same service if possible, but I'm not seeing a way to do that. If I make a $300 payment on my account will that suffice?
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Plans & Features
You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g
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Community lounge
Closed
AT&T contract states they will not keep our data safe. I did not read the contract See below. Get out while you can or read the fraud forums before doing business with AT&T. It is likely a timely resolution will be quite challenging if your AT&T account is ever compromised.&nbs
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Online Account Access
UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.
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Other Phones & Devices
Help. I'm still trying to give Uverse benefit of doubt but remain so frustrated at many things.Called Uverse support, no resolution.Chatted Uverse support, no resolution.Used Troubleshooting/Resolve app on DVR, no resolution.Read every article on ATT.com I could find, no resolution. I have 2 clock p
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U-verse TV Equipment
the programs i record don't always recard instead i get some else it is as if the channels and time are all mixed up
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Device Features
I am interested in replacing/upgrading my gateway with a third party router to gain better wifi in my house. I chatted with ATT for 30 minutes yesterday and they said they would email me a guide to do this. Of course, the email never came. Does anyone have a good guide on how to do this. I am o
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AT&T Fiber Equipment
I have noticed on a couple of occasions the information on the guide is not accurate. Just now according to the guide, "soundtracks" is playing on CNN, yet the show that is actually playing is "CNN Tonight with Don Lemon". Anyone else having this issue? Any advise?
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Watching U-verse TV
Hi, My cell phone caller ID name is incorrect. How can I go about changing it?Is this something I can change through my AT&T online account or do I need to contact customer service?Thank you!
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Data & Messaging Features, Internet Tethering
I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add
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Wireless Account
How do I update my Samsung Galaxy S10+ with a baseband version G975USQU3CTB3 with Android 10 to Android 11 with One UI 3.0 and above?
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Android
My husband and I recently had Uverse TV and Internet installed at our house. We both installed the Uverse app on our Android phones (I have the Samsung Galaxy S3, he has an LG Optimus G). We were both able to install and sign in to the app, and we are able to see scheduled recordings and control the
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Watching U-verse TV
I found a way to hide standard definition channels from the guide one by one, but it is tedius to setup. Any tips to hide all of the non HD channel lineup? Why does Uverse insist on displaying standard definition channels anyway, when I am paying for High Definition service?
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Watching U-verse TV
On the device unlock request form, if I click "NO" where it asks if I am a customer, the "next" button grays out. I have a clean IMEI phone that has been out of service for about two years ... it has a damaged screen. ATT doesn't work here in the boonies and I would like to unlock it, get it repaire
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Phone & Device Upgrades
There is an iPhone mini syncing with my account I do not own nor did I set up number sync with an iPhone 12 mini. I want to know who’s phone it is, how it was linked to my account, why the “remove” option is unavailable for me to use to unsync this unknown device, what all personal informat
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Account Features
what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection
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AT&T Internet Account
I’ve had no Guide Info for days; Info Button has become useless. Have restarted the Gateway via the AT&T app without results. Must I restart everything manually to regain full service?
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Watching U-verse TV
I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!
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AT&T Internet Account