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Wrong Multiline Prepaid Autopay Discount

Hi, I am the multiline account owner for two $50 8GB prepaid plans and a $75 Unlimited Plus plan.    The $75 Unlimited Plus plan was recently added from my friend's account (not a multiline) to mine.   According to the calculator, the total payment is $110. However, altho

Questions

 • Plans & Features

157

2

0

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Unable to send text messages to one number

Hello, I am wondering is someone knows of a way to fix this problem: I was in Mexico and used my phone there to text a few people back here in the States. When I returned to the US, I tried to send a text to one of those same numbers and I received the following message as a bounce-back text from

Questions

 • Data & Messaging Features, Internet Tethering

338

3

0

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i have two accounts on at&t with Reg_bu_081 error

i don't remember i mad two account, but i have two accounts, at&t and prepaid at&t. it is so weird because when i sign-in on prepaid at&t, i can see my payments and account history. however, when i sign in regular at&t account. i cannot see my account history. they just request me

Questions

 • Wireless Account

121

2

0

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Does the WAP need to be directly connected to the gateway? See explanation below,

Sorry if this is a long description; with any luck, people here enjoy reading such things and solving problems.   I have my gateway in my basement.  I have a wired receiver for the basement TV, and I don’t seem to have any issues here.  I also have a WAP directly connected to the gateway, and this i

Questions

 • U-verse TV Equipment

512

3

0

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Cant access legacy att.net email account

I have forgotten my password, when I try and reset it I am prompted to answer security questions which I don't believe I ever set up.  I have had this email for about 15 years and have moved and changed phone numbers several times.  So I do not remember which telephone number or zip code might have

Questions

 • AT&T Mail Login & Security

6K

21

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European phone can't register to AT&T: Error GA205

Hi, my son arrived in the US last Thursday and he wants to activate an AT&T prepaid SIM card. He get's a text message with error code GA205, stating in the text "the phone you recently tried to activate won't work" He went to the store again today and when he was in the store, the shop assi

Questions

 • Samsung

549

21

0

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Cannot register a third-party cell phone signal booster with AT&T

We purchased a third-party cellular signal booster to support a medical alert device for my father. After setting up the booster to confirm it will generate a boosted signal strong enough for the device, I went to register the device (per FCC regulations) with AT&T. The only instructions I coul

Questions

 • Other Phones & Devices

21

2

0

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Unlocking an IMEI-locked device replaced by Asurion

my step son gave me a phone he paid off and it is carrier locked to att and it is a iphone8 plus. we went to the web portal but get the error “Looks like the IMEI number you entered doesn’t match an AT&T device”. called customer care and they could not help went to our local store and the employee s

Questions

 • Apple

4.2K

7

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Cell Phone Signal Booster Registration??? AT&T is denying they allow these!?! Amazon says they Do! Who is lying to me???

I have called twice to AT&T and gotten the same answer about my Cell Phone Signal Booster made by Phonetone. They deny they support it and act like I am speaking chinese and they have never heard of signal boosters. They say they stopped offering them years ago and stopped allowing them. Yet on A

Questions

 • AT&T Cell Booster

2.2K

2

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Why won't the website let me unlock my iphone 7?

Hello! I can't unlock my iPhone for the third day, on the unlock page it says that there are problems with the Internet on the site, changing and cleaning the cache and cookies did not help, what to do please help

Questions

 • Apple

98

5

0

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AT&T Device Unlock Help - Solutions & FAQS

Learn what you need to do to unlock your device and the requirements To unlock your device, you need the right keys. By keys I mean, device eligibility. Unlocking your phone seems cut and dry but there are requirements it must meet first.  Below you learn which set of keys you'll need before

Questions

 • Other Phones & Devices

141.5K

337

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Closed

How to Troubleshoot your DVR/Receivers

If you're having trouble with your receivers, as listed below, scroll down to find steps to resolve them. For Wireless TV Receiver help, check out our Wireless Receiver Solution page. Receiver resets Loss of recordings Pixilation Freezing Gear/ Cog, Red X, Client Unprovisioned,

Questions

 • U-verse TV Equipment

292.3K

52

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0

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AT&T Troubleshoot & Resolve - A Tool For All Service!

Service Down? Fix it Now With Our Online Tools    Your One Stop Shop For Your Troubleshooting Needs Having trouble with your mobile device? Is your TV service acting up? Is your internet too slow or not working? Is that remote giving you trouble? Is the new Mobile Hot Spot not working

Questions

 • Network Coverage

19.2K

4

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I can't log into my email - I'm getting error code 652314

I can't log into my email. Getting error code 652314. Tried changing the password and still can't gain access to my email.  Was working last night.  Have not had a problem in 10 years of using this email, but suddenly today I can't read my email.  Need a resolution immediately as I h

Questions

 • AT&T Internet Security

1.4K

3

0

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Are you selling MacBook or other things with a big offer?

I'm from sri lanka. There is a website called ikman.lk which we can create adds to sell something on sri lanka. Yesterday I saw a add which is selling a MacBook with an unbelievable offer. I messaged with that seller. He said he is at&t seller man and sent some photos of your company too. Is the

Questions

 • Other Phones & Devices

58

2

0

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Can't refill my GoPhone account online

Every time I try to refill my GoPhone account online at paygonline.com using a credit card I get the same message: Error! We seem to be experiencing system issues. Please try again later.I tried different cards from different banks, I tried setting up AutoPay - no luck, I keep getting the same error

Questions

 • More AT&T PREPAID Discussions

4.1K

4

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0

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Locked out of email CANNOT get to answer security question screen

Email ID was hacked by someone attempting too sign in too many times. When I enter "I forgot password" it brings me to screen CARE CODE 205.2 [LU003] and wants me to enter my email and last name. However after I do that, it says it didn't work and the only option it to say I forget my user ID (which

Questions

 • AT&T Mail Login & Security

70

5

0

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Official Solution

Closed

Game Time - Channel Listing & Troubleshooting by AT&T (U-verse)

Get Back In The Game!      Hi all!   I hope you are excited as I am for The Super Bowl! It is going to be on your local CBS channel!   If you are not able to see The Big Game or having trouble with the broadcast, we have some steps below that should get you back in

Questions

 • Watching U-verse TV

4.2K

2

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0

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It is not possible to unlock the device due to the site not working

Good afternoon, my name is Dmitry, I live in Russia, the city of Omsk. Relatives from America sent me an iPhone 7 as a gift. However, it turned out to be blocked, on the telecom operator. When creating an application for unlocking an iPhone, it gives an error "Oops! Looks like we're having network

Questions

 • Apple

196

2

Accepted Solution

Official Solution

Crashing Apps, Games, and Connection Error Messages on Tablet

I've had uverse internet for a short time now and seem to have problems with our iPads and kindle crashing back to the home screen. I also receive connection error messages. This crashing happens a lot when playing app games,sometimes 20 or 30 times a day. I've removed and redownloaded it a couple o

Questions

 • AT&T Internet Features

695

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