I am trying to install the AT&T internet security suite powered by McAfee. The instructions say to uninstall any previous software on my computer first, and there is a link for it. (pre-install clean up). Well, I clicked on that link and the page never loads. It's just a blank page. My computer

As I've seen in this forum many of you have been experiencing the same error and endless loop of trying to login with your provider AT&T the past few days not been able to enjoy HBO Max. After 8 extremely long support calls to various departments and getting transferred numerous times getting no

I use Thunderbird and replied to an email I received to my sbcglobal account. It sat for a minute after I hit "send" then came back and said my outgoing password was wrong. Nope. I even used the key code when I set this account up a month ago, and have not had any issues. So I go directly to the sbc

I recently stopped being able to send or receive MMS pictures in messages app on my Samsung Galaxy Note 20 Ultra 5G. This started within the last 7 days.  I have tried everything, power resets, force stopping, turning on Wi-Fi calling, but to no avail.  

I have a 2.4gh printer that will not connect to my new AT&T internet. I had spectrum before and it came with 2g and 5g as two different connections. I have tried to replicate this multiple times with AT&T but when I go through the steps, all I end up doing is renaming the one network connect

Hey all, trying to get in to take the copyright infringement tutorial and keep getting this error. I've only got the one account with ATT, so not sure what else to try. Does it on three different computers so it's not native to any one PC.

My mom passed about 4 months ago and I have been trying to close our family account with my phone my sisters and my mom's. I need to separate my account and I don't know if that's a possibility or not. my mom usually handled everything with our phones and I don't know how to proceed with removing my

My Internet is not working.The two "broadband" LEDs keeps blinking RED/GREEN and the "SERVICE" LED never torns ON.I can't get enyone at AT&T to pick up the phone.I have reached the automated "troubleshoot" several times and and followed the "reboot" procedure dozens of times.I can never get a real p

I got a phone call (didn't answer) from +1 (619) 731-7137 and the location shown was Fruitdale, CO, Canada. Got another one from 9 +1 (888) 237-XXXX (don't have the last 4 digits), location shown as Blair, AK, Montserrat.  These were just 2 of several I got with similar locations. the first (6

Hello! I can't unlock my iPhone for the third day, on the unlock page it says that there are problems with the Internet on the site, changing and cleaning the cache and cookies did not help, what to do please help

I am not receiving multiple texts ever since the software update for the Samsung Galaxy S4. The texts are being sent from unknown address with the message "Message not Found." I know they are texts being sent to me because a lot of the time they are from friends who I see later and they confirm they

I have two phones from that account, an iPhone 8 and an iPhone XS. I was able to unlock the iPhone 8 just fine using the device unlock portal at att.com/deviceunlock/. The iPhone XS results in a generic error: "Oops! Looks like we're having network difficulties. Try again later." Like many others ha

Hi, I am the multiline account owner for two $50 8GB prepaid plans and a $75 Unlimited Plus plan.    The $75 Unlimited Plus plan was recently added from my friend's account (not a multiline) to mine.   According to the calculator, the total payment is $110. However, altho

i don't remember i mad two account, but i have two accounts, at&t and prepaid at&t. it is so weird because when i sign-in on prepaid at&t, i can see my payments and account history. however, when i sign in regular at&t account. i cannot see my account history. they just request me

hi, i recently bought a phone online and when i went to set it up it said sim not supported talk to your carrier, i live in a different region and i bought the phone online and saw it was working perfectly bla bla and i got it and when i reset it right now this issue occurred and now i have a brand

I'm super (Edited per community guidelines) off. I spent the last of my money on this phone, because my fiancee had hers stolen and she needed a phone for work. When the phone arrived, i tried to unlock it through the unlock portal ONLY to be told there's a god dang balance left on the phone from th

I just bought a brand new Galaxy watch 5 LTE version and got it add to my ATT plan and attempt to use ATT Numbersync to get the full functionality but i go to setting>connections>ATT Numbersync>Get Started and it says to look at my phone(which does nothing) then says getting sync code, but

We purchased a third-party cellular signal booster to support a medical alert device for my father. After setting up the booster to confirm it will generate a boosted signal strong enough for the device, I went to register the device (per FCC regulations) with AT&T. The only instructions I coul

Service Down? Fix it Now With Our Online Tools    Your One Stop Shop For Your Troubleshooting Needs Having trouble with your mobile device? Is your TV service acting up? Is your internet too slow or not working? Is that remote giving you trouble? Is the new Mobile Hot Spot not working

Anyone else seeing this and know how to fix ?