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CARE CODE: 201 [LU100]

IT KEEPS HAPPENING!

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7.5K

2

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My at&t prepaid account disconnected today but I just added money this sunday

My at&t prepaid account disconnected today, but I just added money this Sunday, with text message showing succesfully paid. Now I cannot log in the account nor use the phone number. and I cannot call customer service bec I don't have another phone. Please help. 

Questions

16.8K

257

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My iPhone XR is Locked Because it’s a refurbished iPhone

I need to unlock my iPhone XR but I don’t know the original owner information so I can’t use any other carriers

Questions

43

1

0

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Help installing internet security suite

I am trying to install the AT&T internet security suite powered by McAfee. The instructions say to uninstall any previous software on my computer first, and there is a link for it. (pre-install clean up). Well, I clicked on that link and the page never loads. It's just a blank page. My computer

Questions

133

2

0

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Customer service told me twice my email address was successfully updated but When I try to log in it's still my old email address

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

Questions

49

1

0

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ACP Help

I tried to apply on the AT&T page but when I hit submit it says oops something went wrong. Is there another way to apply?

Questions

2K

1

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Received a text saying I have access to HBO MAX, but can't seem to log in?

I received a text message saying my unlimited plan gives me access to HBO Max. Whenever I try to log in I keep getting a "It looks like your AT&T subscription does not include HBO Max. If you believe you have received this message in error, please contact your provider." error. I was planning on

Questions

1.1K

1

0

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Do not go with ATT Internet

ATT Internet really not good to use, less speed. And more expensive.   I had finished legally 12 months contract. I had called customer service and gave notice not to extend the contract. I had submitted all the equipments as per the instructions provided by ATT. Now I see that ATT generated bill in

Questions

115

1

0

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Green Blinking Power and BroadBand. Red Blinking Phone.

I have fiber internet only. No other services. My internet (wi-fi & wired) works fine. My router shows all lights blinking: green blinking power and broadband, red blinking phone. How can I resolve this issue and have my router accurately reflect my service status like it used to? That would be

Questions

143

1

0

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email went goofy tonight

I use Thunderbird and replied to an email I received to my sbcglobal account. It sat for a minute after I hit "send" then came back and said my outgoing password was wrong. Nope. I even used the key code when I set this account up a month ago, and have not had any issues. So I go directly to the sbc

Questions

73

3

0

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Splitting 2gh from 5gh so I can connect my HP printer to wifi

I have a 2.4gh printer that will not connect to my new AT&T internet. I had spectrum before and it came with 2g and 5g as two different connections. I have tried to replicate this multiple times with AT&T but when I go through the steps, all I end up doing is renaming the one network connect

Questions

484

7

0

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Calypso 2 firmware update fails with 'Error'

The firmware update process over wifi ends with an image of a broken Android and the text "Error" flashing on the screen for a second or two. All I can think to do right now is try a factory reset. Any suggestions?

Questions

193

3

0

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Cant connect to a specific server from my home network

Hello I use a cloud based software that requires I connect to a specific server. But when I try to connect I get an "unable to connect to server" message. I am not having any other online problems and I've already tried restarting my gateway and rebooting my computer and trying different browsers

Questions

402

7

0

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bankruptcy

I need to set up a phone appointment with a bankruptcy supervisor very soon.

Questions

508

4

0

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Adding Prepaid minutes after timeframe permitted

Hi I purchased a prepaid phone for my daughter for Christmas and didn't see you had to add minutes by February 26. I bought a prepaid card today and am unable to add minutes because it's past the allotted time?

Questions

308

2

0

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what is new at t customer service phone number ?

I can't send or receive messages with my AT T email account..Use a Web browser to see whether you can access Internet sites. If you are on a local network, see whether you can access intranet sites. For information about checking the status of your network connections, see Mac OS Help.

Questions

1.2K

1

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Asurion delivery (AT&T Right to You) - Horrendous Service

I ordered an iPhone 15 from an AT&T store over the weekend and was told that it could either be shipped to my house or hand delivered through AT&T Right to You, both for free. Since the mail tends to lose items, I chose Right to You.  The phone was ordered on Sunday afternoon, and I ch

Questions

713

4

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DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Questions

2.8K

5

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Cannot send or receive pictures in Messages MMS

I recently stopped being able to send or receive MMS pictures in messages app on my Samsung Galaxy Note 20 Ultra 5G. This started within the last 7 days.  I have tried everything, power resets, force stopping, turning on Wi-Fi calling, but to no avail.  

Questions

8K

13

0

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"Call cannot be completed at this time" ONLY from our ATT Cell Phones

Hello, I have been trying to call my credit union from my ATT Cell Phone at 800.252.6950 however, I get this error message regardless of location/time. I then called it from my business phone (not ATT) and it goes right through as you would expect. I need to be able to contact my credit union for pa

Questions

4.4K

6

0

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