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I'm starting to grow a strong disdain for AT&T and their seemingly intentional methods of assuring you make zero progress toward resoluti

First, I bought a couple phones from somebody I know. I then opened an AT&T business wireless account, to which I added/ actived 3 devices total. A few days later I traded in my old S22 Ultra  for an $800 bill credit. The next morning, all three devices were dosconnected and  as I lat

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57

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Accepted Solution

transfering recorded show & programs after replacing (updating) receiver (DVR) unit.

Is there a way to transfer recorded shows from old receiver (DVR) unit to a new unit when replacing (updating) receiver (DVR) unit? If so, where can I find instructions or explanation on how to do it?

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97

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Official Solution

U-Verse picture freezing multiple times per hour

We have AT&T Fiber 1Gbps. 3 TVs, 1 with DVR (VIP 2262v2) is the one we watch most often. 1 box is wireless and the other is wired. There is nothing between besides the patch cables in and out and the Cat5e in the wall. Uverse picture will freeze for 2-5 seconds then resume.  It happens

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317

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Accepted Solution

DVR programs record then disappear without us watching them

This has happened several times now. The latest was a program on TNTHD yesterday called Titans.  I set the recording for just one episode to see if I would like it.  It showed on the recorded programs on the list this morning.  I watched two other recorded programs with no problems.&

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41

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Accepted Solution

DVR not recording

DVR is not recording any shows whatsoever...Called Tech Support but they are unable to help because of a personal router...Here is the setup ATT Modem Motorola NVG589 (doing DHCP, 192.168.1 segment) > Netgear R7000 (doing DHCP, 10.0.0 segment) > ATT DVR (IP Address = 10.0.0.XX, Default Gateway = 10.

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My recorded shows will show that they are recorded, complete, but only play a few minutes.

I can record, say, 5 shows in one day. Maybe, 2 at the same time, the other 3 shows at different times, single one at a time. When I go to replay them, they play for just a few minutes and then stop with the "Finished" splash screen. The shows all show that they have been recorded for the appropriat

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HTPC build

I am wanting to build a HTPC, and I need to know what hardware I am going to need as far as tuner cards and such go. I have done research on this topic and in a lot of places I am seeing people say that it is not even possible. I have the U300 Package and the wireless set top boxes with DVR capabili

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440

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Poweer outage cauded DVR to not be available until May 2015 firmware update

My mother was watching a recording on the DVR, and local power went out for a few moments and came back on. when she turned the STB and TV back on, she noticed that the dVR was not available. it took a little detective work, but when I allowed the network to apply the May 2015 firmware update, the D

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459

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Watch DVR From my Computer

When I signed up for Uverse, the ATT rep on the phone and my installer had both told me that I would be able to WATCH ALL OF MY DVR content from my computer or phone. So now I'm stuck with the overpriced service and I find out that that was a flat out lie. "Licenseing issues" is what I am reading on

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4K

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DVR Recordings Disappearing

I had 43 recordings as of last night. When I turned it on to watch a movie tonight it said I had 34. After the movie it now says I have 16 recordings..... It says I have 83% of space left so that wasn't the proble. I've only started using AT&T for cable in December and this is a horrible impression.

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361

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DVR

I set DVR to record 2 news programs, same programs every day at the same time weekdays - 5pm and 6pm. Sometimes it misses a few.I set DVR to record news programs on weekends, same channels, and it rarely records.I set DVR to record a 2 NEW news programs at 4pm and it ignores.This is a recent issue.

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67

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This set top box does not match the account

I'm only getting this error on one of the receivers in my home. I scrolled through the forums and as I can't send a private message I thought I would try this before placing a call and being stuck on the phone for hours.

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101

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Can't seem to find anyone at AT&T who can fix my AT&T WIFI issue in my house!!!!!

I am exhausted from dealing with AT&T the last 2 weeks: Phone, Chat (3 times), and 2 Techs came out to the house, one of which was a Sr. Tech. My WiFi is still having intermittent issues. I'm at my wits end here. I had a new router, new WAP, new wireless DVRs to go with the WAP installed and I'm

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

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104

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iOS macOS DirecTV app ONGOING playback issues Live and DVR

Since the start of my account I have been having issues with live and DVR playback on both iOS and macOS (Using 4 browsers).. I have contacted Technical support numerous times, was lied to numerous times that I was going to receive a call from a supervisor with information gathering and resolution o

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42

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Constant Red X and DVR Not Working

I have FOUR issues with Uverse right now. 1) Every day u-verse crashes on me. A red X appears on my screen which forces me to unplug for ten seconds. When I plug it back in, the system restarts and a gray symbol appears and for ten minutes it appears the system is updating. This has happened without

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83

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DVR skipping

Just got a replacement DVR after the first one we had failed. This one worked well for a couple of days, but now it's skipping every minute or so. It makes it unusable. I tried rebooting the DVR and it fixed the issue for a day or so, then it started again. It will go as long as maybe 2-3 minutes wi

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645

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DVR program guide information is incorrect

I have set my DVR to record Antiques Roadshow on WBIQ in Birmingham, Alabama, zip code 35216 in the Central Time Zone for years. Starting about a month ago, the program recorded at the time denoted was NOT Antiques Roadshow that was described in the program guide. This week, it was not even Antiques

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976

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DVR Deleting some shows overnight

So, I was just asked by my toddler to watch Lilo and stitch, sure enough i go to the dvr and am about to start Lilo and Stitch, only to realize it's not there anymore.... my little one has two favorite movies, Lilo and stitch, and frozen. Needless to say, all kinds of stuff can get deleted off my dv

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455

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DVR

Can I copy content from the Uverse DVR to a flash drive?

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52

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