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Need to Port My Number ASAP, can't get to a store and can't find a working number or live support agent.

Today is the last day of billing from Verizon and I need to port a number ASAP as I don't want to pay for a month of ATT & a month of Verizon. I've gone as far to go to the ATT regular chat which isn't available either.Can someone direct me to a number or representative that can help me port a numbe

Questions

90

1

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Unable to sign into my account due to someone stealing old device

Someone stole my Apple iPhone 7 plus so I bought a new device and in order to transfer my account to a new one I have to be able to sign into my account but I'm unable to I can't talk to a person for some reason probably because I can't sign into my account and this isn't helpful to me at all. All I

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37

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Customer service told me twice my email address was successfully updated but When I try to log in it's still my old email address

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

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43

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Upgraded to S23 with pre-order $1000 credit offer, but only getting $800?

I pre-ordered a Samsung Galaxy S23 in February 2023 trading in my Galaxy S21 for $1000 credit (over 36 months) as part of ATT's pre-order deal. Instead of sending my S21 phone to ATT via USPS mail, I opted to turn in my S21 to my local ATT store and get a receipt. I did this, because last year ATT l

Questions

307

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iPhone XR Trade In Credit Never Applied in Full

I came over to AT&T back in November and traded in my iPhone XR that was in great shape to AT&T for a free iPhone 13 (installment credits.) - The only thing I ever got for my trade in was $135 - What on gods green earth? I thought I signed up for the $800 trade in promo back a few months ago

Questions

1.1K

10

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HBO Max subscription through AT&T has expired

As I've seen in this forum many of you have been experiencing the same error and endless loop of trying to login with your provider AT&T the past few days not been able to enjoy HBO Max. After 8 extremely long support calls to various departments and getting transferred numerous times getting no

Questions

52.6K

235

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bankruptcy

I need to set up a phone appointment with a bankruptcy supervisor very soon.

Questions

254

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Reward Cards - Consumer Compliant

I have received 3 $100 reward cards, we activated them and they are showing a $0 balance. I thought it must be a mistake so I verified all 3 card have a zero balance. We have done nothing but activate them. Also, tried to call customer service but they are closed over the weekends, so instead of bei

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118

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Closed

expired Northlane debit card

I closed an ATT landline account a while ago, and some time later ATT sent me the refund on my unused negative balance in the form of a Northlane.com debit card. But I didn't really pay much attention to it. But when I went to activate it, it didn't work, and then I noticed it expired, valid through

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5.8K

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Un unified Billing

I can not understand how it can take 5 minutes to create a unified bill when combing ATT mobile and u verse but it then take 1 to 2 billing cycles (months) to become un-unified. All I want to do it upgrade services so I can use Att First Net and because of an issue I did not even know existed I have

Questions

727

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What happened to the prepaid 90-day cellular data plans?

I have an iPad with cellular and use prepaid 90 day data plans from AT&T, renewing as needed. My cellular service suddenly stopped working, and I got an email from AT&T saying that my cellular data account was cancelled. The only solution seems to be reactivating my iPad, but the AT&T a

Questions

104

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Transfer Small Business Account to Personal

My current AT&T phone number is under a small business plan. I want to get my own personal plan and take the number with me. How do I get my small business phone number transferred to a personal plan? I have had a lot of trouble getting help with this in the past. No one ever answers the small b

Questions

1.3K

5

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CARE CODE: 201 [LU100]

Can't a company the size of AT&T ($135.56 billion) fix a stupid login problem? They sure don't have a problem raising prices.

Questions

122

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At&t account identity theft: how do I report it?

i want to know how report about identity theft about at&t account?

Questions

107

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What started as an inquiry regarding install technician not wearing PPE has now been months of being ignored.

I had at&t fiber installed in April.  I followed up with customer service (on twitter) to ask why the install technician was not wearing PPE in the home, and did not ask if I preferred this.  The other individual from at&t that visited on install day to ask questions and help me get signed up online

Questions

178

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Number disconnected on Pay Go service

I live in the UK but for many years I have had a pay go mobile number with AT&T for use when I am in the USA. I received an email recently advising that the number is no longer associated with my account and had been disconnected. Telephoned to find out why and was advised that my mobile (Galaxy

Questions

108

6

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Unlocking new device

I bought a new device and I added my own SIM card I don't have a AT&t account but I'm trying to get my device unlocked I can't get in touch with no one I'll call and I'll call the customer service number but since I don't have a phone number with AT&t I can't get no help and I need help

Questions

258

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bought phone in another country and now its sim locked for some reason?

hi, i recently bought a phone online and when i went to set it up it said sim not supported talk to your carrier, i live in a different region and i bought the phone online and saw it was working perfectly bla bla and i got it and when i reset it right now this issue occurred and now i have a brand

Questions

182

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Unburied internet wire on my property

I've been going back and forth calling and trying to message ATT to come and bury a line on my property, but, in keeping with their tradition of absolutely terrible customer service, they either can't find my house, or don't know who to transfer me too every time I call. So, how can I get them to

Questions

128

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Seeking recommendations for unlocked VoLTE phone that AT&T will not support after 3G phase-out

Hi all. I'm sure the 3G/2G phase-out has been discussed a bunch here. My unlocked Samsung Galaxy S10e is an Asian model but fully supports 4G and VoLTE. I've been using it on AT&Ts network for 1.5 years but they did-not or would-not activate VoLTE. The 3G/2G phase out in Feb-2022 now appears t

Questions

2.1K

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