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I have a LinkSys EA9500 router. Is it necessary to rent the wireless gateway from AT&T? Or can I connect their inbound internet signal directly to my router. The router does have a designated port for incoming internet. I will continue to use my router, even if the answer is yes. However, the
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AT&T Fiber Installation
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How can I get a print out of all 2021 wireless phone statements? In the AT&T app I can view my statements but can not figure to print. I can’t locat a print tab. When I click the download I can view statement but can not print.
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Wireless Account
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Hi, I am having trouble making my payment on time this month, and am worried my service will be shut off before I am able to. Is there any way to push my payment back to the 15th to avoid any service disconnect, as I need my phone for work? Thank you so much and stay safe :) -Maddi
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Account & Usage
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When roaming internationally on ATT Wi-fi Calling, will I be charged for incoming calls? As of right now, I am traveling to Republic of Ireland on an AT&T Prepaid Elite Unlimited plan. I have put my phone in airplane mode since I haven't purchased any international day passes. My cell phone ca
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Account & Usage
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I have been having issues with my service for the last several months. I have been submitting my issues for the last couple of weeks through the AT&T Marks the Spot App. I never get anything over 3 bars in my home and honestly is a rare occurance. About 95% of the time I'm flipping between 1 bar and
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Samsung
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I have been out of work since late February and have not received a stimulus check or unemployment benefits. I am 500 dollars due on my bill and I don’t know what to do.
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Wireless Billing
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Hello! Recently, I started noticing a lot of warnings in my router log (SonicWALL TZ 210W) about irregular XML files coming from all sorts of interesting source IP Addresses (AOL, MLB, Akamai) all with a target IP of my MicroCell! It got me thinking.... how does the MicroCell get firmware / soft
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AT&T Cell Booster
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How much in store credit would be given for an iPhone 5 16gb in very good condition for a trade in towards an iPhone 6 plus 64gb?
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Phone & Device Upgrades
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I have a Nokia Lumia 635 GoPhone with ATT. I will be abroad this summer when the six months lock period expires, and I'm eligible to submit the unlock request on the ATT website. My question is: Will the code be enough for me to unlock the phone and use it with a different carrier while I am abroa
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More AT&T PREPAID Discussions
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I am at a complete loss with this company. AT&T has had my service active with a returned phone attached to it for almost 4 days. I do not have a device but they are unwilling to remove it from my account so I can add a working device. For 3 days, no one has tried to help resolve this issue... all t
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Wireless Account
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Beginning 9/08/2021, I have been engaged in a frustrating issue with AT&T. It involves a phone that stopped working one day, a replacement being ordered, my original phone coming to life overnight, and me returning the replacement following the instructions to the letter. I've had multiple commu
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Wireless Account
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Say If i am paying 160 dollars/month on family plan for 4 lines. How much do i have to pay per month if i switch to att next plan. For example if att next per line is 20 /month, so it will be 20x4=80. so i end up paying 80+160=240/month. Am i right? PLease explain?
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Wireless Billing
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I just placed my order online, and the order is processing. Once it ships and gets here what happens? Does it come activated or do I activate from home,or do I have to go into at&t store? We got 2 iphone 5s' with a 2year agreement. All I had to pay was for the price of our phones, and it said our mo
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Wireless Account
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I have an at&t Samsung Galaxy Note 5 and pretty soon i'll be getting an at&t iPhone 6s plus. My question is, do I have to go to an at&t store to get everything switched? Or do I just take the SIM card out of my note 5 and put it in my IPhone?
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Phone & Device Upgrades
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Hi Team,I want to cancel the ATnT Prepaid plan on my phone (Edited to remove personal information) worth $55 (includes $40 US calling plan + $15 South Asia Add on plan) as i am unable to travel to the States due to the COVID-19 situation. I am not able to log into my Atnt account online as i current
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More AT&T PREPAID Discussions
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I am unable to retrieve my wireless passcode because the phone is not accessible. A Better Business Bureau complaint has been filed as well as preliminary contact with a law firm to initiate legal action. I wish to retrieve my passcode for the purpose of canceling the wireless plan. AT&
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Wireless Account
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I went to staples to trade in the phone and today I received it back I turned the device into staples about two weeks ago and the returned it ? In the same packaging I received to use to trade device in I’m confused on what should I do with it now??
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Phone & Device Upgrades
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Tired of hearing about being unlimited and then Being told that service will be slowed down if I hit a certain point. Greed is taking over the world. I was switched out of a grandfathered plan and told it would be better. It’s not. Stop limiting access for unlimited paid services AT&T and no more sm
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Wireless Account
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I just went online and traded in my iPhone XR for the iPhone 12, and I am supposed to go pick up the phone in store today. The trade in was supposed to be $70 due today, and then $5/month from then on. When I placed the order, I got an email saying that it is now $31.56/month, which is not what it t
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Wireless Billing
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Hi! Can I make unlimited phone calls to landlines as well as to wireless phones to Mexico with the 55 Mexico and Canada plan?
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Account Features