I see the 5Ge symbol on my Samsung but what does it really mean? How can I test if my service is running faster than 4G LTE?

I have a Samsung s22 Ultra and prior to this phone I had a Note 20 5g. About a year ago my mobile data speed dropped significantly on the Note and it is still really slow on the new s22 Ultra. I contacted support and was told there were cell tower issues and I would receive updates regarding it. Tho

I have an iPhone 12. In some places, it picks up 5G or 5Ge.  When it does, it is ALWAYS extraordinarily SLOW.  Many apps "fail" and say "not connected to the internet"; others eventually get data  I reset all the network settings and selected "LTE" in cellular data settings (no effec

I'll try and make this as simple as possible. I just purchased an unlocked LG V60 ThinQ 5G online. It was previously a branded T-Mobile phone (T-Mobile startup screen, phone still had several unremovable T-Mobile apps) to use on my AT&T service. Went to the store, got it activated - no pr

I currently have U-Verse with 25M internet and Fiber to the Prem.   I am interested in upgrading to 300M or even 1G internet but I want to be certain my current hardware will support it.   As I mentioned in the title, I have a Pace 5268AC gateway and a Alcatel-Lucent G-240G-A ONT.&nbs

I have contacted U-Verse support by phone twice now. Once when the installation was going on; person installing internet\phone\tv contacted an agent and gave me the phone. And once recently when I called them myself. Both times I have been trying to get support to give the available stats\limits\spe

hello, Im trying to look into a new modem router as I've experienced horrible connection issues for the past few years. I currently own the ATT Uverse 5268AC modem router. Ive had this modem router since 2016 and im finally deciding to pull the trigger and attempt to get a upgrade! The issues with m

I have a connection that I need for work where one link (indicated below) is pretty unreliable. It is usually fine in the morning, but in the afternoon and evening it can add 60ms and 5-10% packet loss.  I have no idea how to reach any kind of NOC support or someone who won't just tell me to r

Been on the 16GB / $300 plan for a year. Performance has been great and no issues.  My renewal was yesterday (Nov 13), so I preloaded the account with sufficient funds for the renewal a couple weeks ago.  Everything looks like it worked... balance was paid and my new renewal date is Nov

This is the result of my speed test after upgrading from copper to fiber optic 1000. As you can see, the internet speed to my router/gateway is as advertised, over 1000 mbps.  But the speed from the router to my computer, an Acer Aspire PC, is only about 300.  The technician who did the i

Router is installed in hall and Internet is good in master bedroom and adjacent rooms howevere there are couple of rooms front on side and speed us very slow ,we tried wifi extender / booster still not helpful  Can we move the router to dining without additional charges by ATT so entire

I have been monitoring my download speed on my mac pro with "Activity Monitor" and I have noticed that my download speed never goes over 236 kb/s, not really worried about the upload. I am wondering why it does not go higher then that? when I test my internet connection it says I have 1.55 mbps do

I have ATT Internet 50/10 service. My BGW210-700 Gateway was recently replaced in the last few days and shows a red solid broadband light. However, I do get internet service from it at around 28 MB Download speed (even standing in front of it). Any ideas on what to do to get that light green AND Any

Anybody experiences the issue I have?My plan is 300 Mps but my speed test results never get close to that.Most of the time is around 30 - 50 Mps.Restart the gateway (Arris), turn off all devices in the house but my phone, I still get the same speed. Sometimes, it  goes up to about 60 Mps. The highes

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

I'm part of a family of five. My brother and I spend a lot of time doing online gaming while my younger brother enjoys watching YouTube videos. With a 25 Mbps plan, our ping tends to spike every time a video stream occurs at the same time we're gaming. I did some research the other day and found

For the past several hours, my internet connection (1000) has been experiencing unacceptable latency spikes. See attached image. I need a person to respond. I have already run all the troubleshooters and reset the gateway numerous times. The chat bot is completely useless. We had some severe wea

My fixed wireless connection continually and repeatedly drops out. The speed test is awful. It reveals that our speed drops off to nothing and then perks back up to normal. This does this repeatedly. This has been doing this for over 2 weeks. There is no one in customer service who understands. I ca

Trying to help my parents find a faster option than their current AT&T Internet25 plan which is fine if only one or the other of them are at home. But most often they are both working at home at same time, both needing to do high email volume, MS Teams calls, and VOIP phone calls.  Our fam

I have really slow internet speed (28mb/s up, 1.77mb/s down, avg in my county is 100mb/s or more), even though I have U-verse. I have tried turning it on/off, disconnecting all my devices, disconnecting my router, everything AT&T recommends. I have even bought another modem, and still that didn'