I have an iPhone 12. In some places, it picks up 5G or 5Ge.  When it does, it is ALWAYS extraordinarily SLOW.  Many apps "fail" and say "not connected to the internet"; others eventually get data  I reset all the network settings and selected "LTE" in cellular data settings (no effec

I see the 5Ge symbol on my Samsung but what does it really mean? How can I test if my service is running faster than 4G LTE?

I have contacted U-Verse support by phone twice now. Once when the installation was going on; person installing internet\phone\tv contacted an agent and gave me the phone. And once recently when I called them myself. Both times I have been trying to get support to give the available stats\limits\spe

I currently have U-Verse with 25M internet and Fiber to the Prem.   I am interested in upgrading to 300M or even 1G internet but I want to be certain my current hardware will support it.   As I mentioned in the title, I have a Pace 5268AC gateway and a Alcatel-Lucent G-240G-A ONT.&nbs

How to set up for best gaming experience. I run Call Of Duty Modern Warfare 2 and it’s running NAT 3 and my experience is slow and Laggy. How can I change that

I have been monitoring my download speed on my mac pro with "Activity Monitor" and I have noticed that my download speed never goes over 236 kb/s, not really worried about the upload. I am wondering why it does not go higher then that? when I test my internet connection it says I have 1.55 mbps do

I just upgraded to AT&T 1000 internet. For some reason when I do a speed test, it will vary from upper 100's to low 700's, but most around 250-350.  A tech came out and tested my cable and had check that my cable is receiving almost 1000 speed.  But when I plug the cable into my HP la

I am exhausted from dealing with AT&T the last 2 weeks: Phone, Chat (3 times), and 2 Techs came out to the house, one of which was a Sr. Tech. My WiFi is still having intermittent issues. I'm at my wits end here. I had a new router, new WAP, new wireless DVRs to go with the WAP installed and I'm

I have really slow internet speed (28mb/s up, 1.77mb/s down, avg in my county is 100mb/s or more), even though I have U-verse. I have tried turning it on/off, disconnecting all my devices, disconnecting my router, everything AT&T recommends. I have even bought another modem, and still that didn'

I have AT&T Fiber (Residential) with a BRW210-700 residential gateway (RG). Current speed tests on the RG show 960 Down and 860 Up on the web console via diagnostic speedtest on the RG itself. Well within expected normal tolerances for my 1000Gbps connection. The issue is regardless of config

The tech that installed my "Max Plus" internet was amazingly helpful. He said that I could upgrade to 45Mbps speeds, but when I initiated a chat to do so the lady said that was the highest available. I contacted the tech to relay what she said and he was dumbfounded and extremely adamant about me be

I am currently paying for UVerse, 45Mbps, Fiber Optic internet. I can't load Facebook, check email, play video games, watch Youtubes, etc..   Below are some diagnostic printouts:     Whomever this is "2602:300:c533:1510::5" needs serious fixing. Now.

How Do I Go From 1000 to 5000 Plan?

Just moved to Texas and happy to be hear.  I had UVERSE before but is not available in my very rural property.  Right now all I have is a hotspot from my AT&T iPhone 8+.It's horrible, on speed test I consistently get 0.6 - 0.9 download and 2.6 - 3.3 upload.  I have two bars if I stick my phone in th

For the past several hours, my internet connection (1000) has been experiencing unacceptable latency spikes. See attached image. I need a person to respond. I have already run all the troubleshooters and reset the gateway numerous times. The chat bot is completely useless. We had some severe wea

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

I just had fixed wireless installed in my home. The installer put it in the basement toward the middle of the house. When I checked internet speeds, I noticed the speed near the modem was over 20 Mbps Download and only 8.42 Mbps in my office (where I need the speed). Is there a repeater I can use

Today, I upgrade my service from Internet 25 to Internet 75.  An technician visit my home for install new line and replace my equipment.  After all his jobs done, the internet back online but, the speed dropped to 22/2 mbps.  My old Internet 25 speed was 30/4.5 it's about 30 % drop in downstream and

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

I received a notice in the mail saying that one of my roommates has been copyrighting Star Wars Episode IX and that if I don't complete the tutorial then my internet service will be temporarily limited. I was also wondering if you can please tell me what shows and movies that my roommate has downloa