Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (704)

Relevance

Accepted Solution

Official Solution

Access To Email

I'm having the same trouble lately.  It started about a week ago.  Now it says that my email is not valid.  I have had it for years.  I do not want to change my email since I have files in my folders.  My email is ***@sbcglobal.net  AT&T password has been reset several times.  I got a letter today s

Questions

299

1

0

0

Accepted Solution

Official Solution

Closed

Secure Mail Key stopped working. What's next? Make a new one?

Several weeks ago, we received a notice that we needed to link some accounts within AT&T. Since then, our password for our primary email address (same as the account, we think) stopped working. I created a secure mail key and eventually got our email to start working again with that key. However

Questions

840

6

0

Accepted Solution

Official Solution

How to connect to the AT&T cloud

How do I connect to the cloud to manage my account??

Questions

500

2

0

Accepted Solution

Official Solution

CARE CODE: 201 [LU100]

Can't a company the size of AT&T ($135.56 billion) fix a stupid login problem? They sure don't have a problem raising prices.

Questions

118

1

0

Accepted Solution

Official Solution

sbcglobal

i need help with my sbcglobal email i dont remember the answers to the security questions

Questions

50

1

0

Accepted Solution

Official Solution

Voicemail System Asks for Password Only When Phone is in Wi-Fi Calling Mode

I have Consumer Cellular phones, with service provided through the ATT network, so this is kind of an ATT issue. When I set up my voicemail several years ago, I used the "password not required" option, so I wouldn't have to enter the password to retrieve voice messages.  That option still wo

Questions

142

1

0

Accepted Solution

Official Solution

change pin number?

how to change my account or cell phone pin number? I can see how a way to change passcode and password in my user profile section in my att account, but cannot find a way to change pin number.

Questions

6.4K

7

0

Accepted Solution

Official Solution

Yahoo mail (ATT) (sbcglobal.net) requires password change after switching devices

I have used sbcglobal.net for decades - since I got it at a firm I worked at. It’s now ATT. It works fine on my iPhone. It works fine on my Mac. It works fine on my Windows 10 PC. But EVERY TIME I switch from the phone to a PC or Mac it tells me I have used the wrong password too often and directs m

Questions

200

1

0

Accepted Solution

Official Solution

Cant access legacy att.net email account

I have forgotten my password, when I try and reset it I am prompted to answer security questions which I don't believe I ever set up.  I have had this email for about 15 years and have moved and changed phone numbers several times.  So I do not remember which telephone number or zip code might have

Questions

6.6K

21

Accepted Solution

Official Solution

If I cancel my AT&T account will I lose my email address?

A common question we are asked is, "Can I keep my email if I cancel my service." The Answer: Yes you can!   What To Know If you cancel your AT&T Internet account, you will still have access to your account as long as your account is in good standing. If there is a balance owed on the A

Questions

135.8K

27

Accepted Solution

Official Solution

Blackberry 10 Classic Password Problems

I have used 9 of the 10 tries allowed.  One more "oops" and it will erase everything.  Would this be the same as a reset?  If that happens, can I start all over, same Blackberry ID?  Or is it a "brick" at that point.  The user guide is not clear on that.  My fat fingers somehow messed up numbers/let

Questions

1.6K

3

0

0

Accepted Solution

Official Solution

Difficulties with Secure Mail Key

I routinely use Thunderbird to manage my email. Once in a while I sign on to the ATT Web Mail site to be sure discarded email messages have been actually deleted.  I'm using a secure mail key, both in Thunderbird and for access to the ATT Web Mail.  Today the secure mail key no longer wor

Questions

56

3

0

Accepted Solution

Official Solution

Needs to re-enter password each time connecting wireless computer for each session

Hi, Every single time I want to connect my computer to internet using an ATT modem U-Verse I have to reenter my modem password. Windows 7 will not remember it as it did with former DSL modem off the shelves. I am using a USB wifi dongle. Does anyone have a solution? Thanks.

Questions

900

2

0

0

Accepted Solution

Official Solution

Wireless account access

Customer Service, chat and in store can't help so far... I got a new IPad with wireless service through Costco. They set up a temporary pass code to access my account. (No idea what it is) I tried to reset it, but the AT&T site wants to text you a temporary code....yeah, how when it's an I

Questions

51

1

0

Accepted Solution

Official Solution

Locked out of email CANNOT get to answer security question screen

Email ID was hacked by someone attempting too sign in too many times. When I enter "I forgot password" it brings me to screen CARE CODE 205.2 [LU003] and wants me to enter my email and last name. However after I do that, it says it didn't work and the only option it to say I forget my user ID (which

Questions

77

5

0

Accepted Solution

Official Solution

sbcglobal mail account auto logs out instantly on all devices

For a few months now my sbcglobal.net account will auto log out the moment i click log in, i've tried waiting, logging in multiple times, clearing my cache and cookies, trying other browsers, trying on mobile, i get the same auto-log out every time.

Questions

189

7

0

Accepted Solution

Official Solution

Learn How AT&T Is Making Your Email More Secure With Oauth & Secure Mail Key

AT&T and Yahoo are making your email more secure. The new security implementation, also known as Open Authentication(OAuth), works by encrypting your credentials to better protect them from hackers. During this change, you may have trouble logging into some email applications. Not to worry, ther

Questions

84.1K

41

0

Accepted Solution

Official Solution

"The account has been disconnected. Please contact Customer Service."

I'm not able to login to my prepaid account, receiving message as above when trying. Balance expiration date May 26th. I'm currently out of the US and can't use my AT&T # from where I'm at. Is there any chance to get some assistance to reach my account?

Questions

2.1K

3

Accepted Solution

Official Solution

Forgot account password, but not in America, no signal to recieve text messages

I wang to log in my prepaid account to change the paying method. I forgot my passport, while I'm not in America now,so I could not recieve any messages to help me log in. How can I keep pay for my number or can I cancle my number?

Questions

43

2

0

Accepted Solution

Official Solution

AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

241

6

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.