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Replacement for 3G MicroCell

For years I had a 3G MicroCell that hooked into my internet; I got it because my calls drop here at my apartment without it. The signal is so bad here I get only one bar, even outside my apartment, and nearly every call drops or at best, the call is peppered with many 3-second drops in audio or some

Questions

 • AT&T Cell Booster

270

2

0

Accepted Solution

Official Solution

Cannot log into account to cancel my service

I recently got a last minute deployment and need to cancel my service and have my phone unlocked so that I can buy a local line and talk to my family. Every time I to log into my account it says "An error occurred while processing your request." I have tried using different browsers and they all dir

Questions

 • Online Account Access

240

21

0

Accepted Solution

Official Solution

Sent really bad free phone in mail, AT&T turned off Galaxy S9.

Back in like 2016 I got a Note 8 through AT&T but it broke recently and I got a refurbished S9 that wasn't through them a few months ago because moneys tight and just changed out the sim card. I just got sent an AT&T Fusion Z in the mail which seems like a pretty crap phone after doing some

Questions

 • Samsung

849

7

0

Accepted Solution

Official Solution

Landline phone says check tel line

my cordless phone says check tel line, plug in regular phone still no dial tone. ive unplugged and plugged the lines in and still nothing. If anyone can help with this id really appreciate your time :-) Mahalo,Cheryl S.

Questions

 • AT&T Phone Equipment

3.1K

1

0

Accepted Solution

Official Solution

Two Phones Lines Falsely Reported Stolen

I have 4 lines under my account, and 2 of the lines weren't able to make or receive calls since yesterday morning. I found out yesterday evening that the 2 lines have been falsely reported stolen. I can still text, but cannot call anybody except 611. So, I called 611. The agent asked me to turn off

Questions

 • Wireless Account

385

8

0

Accepted Solution

Official Solution

Closed

Prepaid account cancelled; phone number lost; balance all gone; refund request refused, unacceptable!

My AT&T Prepaid account was cancelled on May 31st 2022 without any earlier notification. The expiration date is April 2023, just refilled $100 for the extension. The phone number was also lost by AT&T. All my balance ($721.84) are lost. Call the costumer services and stopped by the corporate

Questions

 • More AT&T PREPAID Discussions

362

24

Accepted Solution

Request for AT&T Fiber installation in our area.

We have been waiting for AT&T Fiber in Evergreen, San Jose, 95148 area for the past few years. Can you please speedup the process and save us from Xfinity?

Questions

 • AT&T Fiber Installation

84

4

0

Accepted Solution

connect to mobile data with Xiaomi phone

I have a Redmi 6A phone and need to connect to the AT&T mobile data network. What should I do?

Questions

 • Other Phones & Devices

177

2

0

Accepted Solution

I got Airtel ESIM in my iPhone XR mobile but I don get signal in USA

I got to know AT&T network will provide signal for Airtel customers can you help me to troubleshoot the Issue

Questions

 • Apple

86

1

0

Accepted Solution

Who should I contact about service in a specific location?

My wife and I have a small business and do a lot of local events. We were at an event this weekend and had no network connection.  My Apple 11 Pro said that I had 5g with two bars, but I could not access the internet at all.  I restarted my phone multiple times as well as turning off wifi

Questions

 • Data & Messaging Features, Internet Tethering

38

2

0

Accepted Solution

No service since yesterday on wireless phone network or internet

I have a WiFi "box" for both the wireless phone network (home phones) and internet, but neither has worked since yesterday evening. Fortunately, I have access to a work-related Verizon WiFi and a Tracfone cellphone through another provider; otherwise, I'd really be up the creek. The ATT tower is 1.5

Questions

 • AT&T Internet Equipment

412

11

0

Official Solution

Buying from ATT Store

What can be done when a worker tells you that your new watch will have its own number aside from your original phone number and when you go into store to ask why it doesn't work, it turns out the worker just lied to you so you could buy it?

Questions

 • Apple

68

6

0

Accepted Solution

i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

Questions

 • Wireless Billing

123

28

0

Official Solution

No connection after trip abroad

Hi, My phone won't connect to AT&T network when coming back from a foreign trip. I need to remove AT&T SIM card, power cycle the phone, re-insert the card and then it will connect back. Same ritual with my wife's device. Both Pixels, unlocked. Why is this happening and can it be fixed

Questions

 • Data & Messaging Features, Internet Tethering

1.2K

6

0

Cell service SUCKS after tower "maintenance"

Our nearest cell tower was down for "maintenance" about a month ago, and since then my normally spectacular cell service has dropped to ONE bar. Same for my neighbors.  I've tried contacting the service center, who "reset" my sim card, which didn't help at all. The chat function on the webs

Questions

 • Wireless Account

19

1

0

Service-Coverage

Honestly, I don't know why I thought at&t was so good. I thought it was once better than any other network. I even left Verizon for At&t.  Now I have regret. I'm on my 3rd sim card and second new device, in hopes that maybe just maybe I don't have to keep restarting my phone to let my messages go th

Questions

 • Network Coverage

273

4

0

0

Horrible service in the last couple months.

When I first signed up for AT&T it was becuase it was the only carrier that I could receive service in my home with. However, in the last couple months it has become the worst cell service I've ever had, I can't even receive or send text messages in my home. I've missed very impor

Questions

 • Android

56

1

0

A new phone plan

So, I have a palm treo 750, I want to know if you still support it?

Questions

 • Other Phones & Devices

11

1

0

Password recovery for at&t prepaid account when not in the US

Hi I have a prepaid At&T sim card and I wish to change my plan on my account. However, I forgot my 4-digit password (it is not the last four digits of my number) and cannot access text message from the sim card because I am in Singapore. What is an alternate way to reset my password?Thank you!Cordel

Questions

 • Account & Usage

16

1

0

Still having issues after yesterday's major outage in Florida.

So yesterday AT&T's entire system was down in most of Florida. My Internet (FTTN) and U-verse Tv services finally came back a few hours later, but I'm still having connectivity issues.  I've restarted the entire system multiple times.  The problem is most noticeable on TV where you wi

Questions

 • AT&T Internet Installation

20

0

0

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