I’m just trying to find out if I have a free HBO Max subscription as a result of having an AT&T Unlimited plan. I’ve tried calling multiple times. First attempt, you could hear the customer service (CS) agent joking and laughing with the others in the background (and they sounded like they were

With the AT&T Unlimited Elite wireless plan, does HBO Max appear on my bill as a charge with a corresponding credit?

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

I have been disconnected by the Loyalty Retention Dept SEVERAL times TODAY. I am now beyond annoyed. Customer Satisfaction should be an assist to satisfy the customer, not irritate them. Loyalty Retention means to retain the loyal customer. I’ve been with AT&T for approximately 20 years. Since c

Every time I log in I get asked "Is your myAT&T profile up-to-date?" and I have to re-enter my email address. Then it takes me to "Privacy Disclosure" screen where I have to "Accept" for the 100th time!!   AT&T's online systems are absolute junk and LOADED with bugs! I also have continued issues try

Now HBO Max is rolling out on Roku. If your Roku device hasn't updated to HBO Max yet, please try again later today. If you're experiencing any problems we always recommend restarting the HBO Max application as the first troubleshooting step, Signing out and signing back in, and in some cases re

So, this will be confusing, but I'll do my best to simplify it. Also, my issue ranges across a wide array for topics so I just picked one. Simply put, I have the ATT Unlimited Elite wireless plan. I am/was subscribed to HBO GO through ATT TV ( a perk they offer). All worked fine. Since HBO Max came

Last month I updated my phone plan to the Unlimited Elite, which has HBO Max included. However, when I was eligible to begin using it I was having trouble logging into my account and reached out to a representative. After talking with the representative for over an hour trying to find different meth

I have tried everything possible to login to HBO Max, but it simply doesn't work; just like most of AT&T's sites and subsidiaries. I've made several calls to AT&T and HBO tech support and get no help. Eventually, they agree to send an email to help me out, but the email never shows up. This has happ

I have tried multiple times to log on to HBO Max through my tv. I have a Firestick.  I can log in on the computer and through the phone app with my AT&T account, but not the TV.  Can anyone help?

Able sign in to HBO Max using AT&T credentials but unable to play anything ... It jumps back into signing in again. Upon further research, profile states that HBO Max subscription through AT&T has expired. Doesn't it come with Unlimited Elite subscriptions? My account is up to date and th

List of Shared Login info    I know you can log into hbogo.com, sho.com, starz.com, etc if you have the Uverse package. However, does anyone have a full list of websites? thanks,

I ordered HBO online but it has yet to show up on my receiver, shouldn't this be nearly instant?

I noticed that the HBO on demand movie Kiss the Girls (HD) has an expirationdate of 12/31/2099. Upon checking HBO's schedule website the movie is no longerplaying on HBO at all. The SD version of the movie is gone as it should be. Checked and you can still play the movie. Thought it was an amusing m

Hi, I’m having the same problem many many people are also experiencing. I am unable to use any 3rd party apps for channels I am subscribed to enjoy extra content like HBO & starz. They say I am not subscribed but I am watching the channels on U-verse as we speak. It just won’t authorize me on the ap

Just letting you guys know that killing the Audience Network has killed our relationship. I don't say this lightly after being a U-verse customer and AT&T stockholder for 15 years. But that channel was one of the very few I enjoyed amongst the droves of incessant, pandering networks of simpleton adv

I have HBO with U-VERSE. It list only 17 movies available in database under premium. HBOs website list a whole bunch of movies. Why doesn't uverse list all hbo movies available?

I noticed in december that my hbo max through ATT was expired. I have since upgraded to the elite plan but this did not restore access to HBO Max and am getting this message in the HBO Max app "Your subscription through ATT has expired". I have tried resetting passwords, linking accounts, logging in

Hello, I have AT&T Unlimited Choice II and as far as I know, this should still come with HBO Max. I haven't changed anything with the account and was able to access HBO Max until yesterday (12/10/2022). I have tried signing out and back in, but nothing seems to work. Any help would be appreci

My plan started 11-2018, at that time the offer was you can choose a premium channel I choose HBO on 4-2019. I also received an email that stated with my unlimited plan I would get HBO for life. Now when I call, agents say that I never had HBO, or that it was a glitch in the system they went in corr