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keep existing AT&T prepaid phone number

I purchased an AT&T moto g play phone at Walmart and I want to activate it and  keeping my current AT&T prepaid phone number. The new phone has an internal sim card already installed I'm  assuming.

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

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116

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ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

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80

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wireless service, customer support, web site ordering, at&t,, firstnet

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

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53

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ESPN schedule

I used the ESPN schedule on U-verse to schedule recording the Behring F1 race. Instead I recorded basketball. When I checked on ESPN, I saw that the race was broadcast at a different time, about 3 hours later.

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107

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Want to get (Edited per community guidelines)ed over and lied too? Choose AT&T today!

I have five phones with AT&T and two of the phones are paid off and the other three were 75% paid off, I called to talk to a customer rep about upgrading my phones to an iPhone 14 Pro Max mind you we were already paying for an iPhone 12 Pro Max All three of them. And this wonderful good hearted huma

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32

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Picture-in-picture no longer working in Guide or Favorites list

When I open the guide, I can see a PIP image for the channel I'm currently on, but when I move to other channels I just see a black screen instead of a picture (while I am in the column for the current time, not a later time). If I select a channel I am not subscribed to, I do see the not-subscribe

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222

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Att not honoring 1000 trade in any condition any phone for galaxy 23 ultra

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

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130

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Cell phone signal booster registration form

Hey everyone, I'm trying to register a cell phone signal booster with at&t, but I cannot seem to find the form to register one, and the link to their registration form from other websites, seems to no longer work. I was wondering what happened, and if I can still register my cell phone booster

Questions

311

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Bill Maher is back

Bill Maher is back on Friday evenings with his Real Time show. And of course, AT&T TV guide does not have this correct and did not record last Friday's show, thinking it was a repeat.How to get this corrected?

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141

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Can AT&T look up an old phone number

I need to find an old phone number i had in 2007. i know thats a long time ago but i need this phone number so that i can recover my federal employer id number. the IRS has to have the phone number to look up the business that was associated with it. i really need to find out what my FEIN is beca

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78

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LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

79

4

Voicemail envelope setting

How do I turn off the voicemail envelope? After the latest phone update it turned itself on, and I can't even find where to turn it off. I want to only hear the envelope information when I press a button like it was before. I hate hearing it for every single call!  Samsung Galaxy S21+ 5G

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84

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Stalking

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

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51

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Your box caught my tenants fence on fire

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

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79

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Old Voicemail greeting

Hello, I have read another post very similar to my situation and hope you can help. My mother has an old Bell South digital answering system Model 1184. My brother recently passed away. He was the one who originally set up the answer machine greeting. We briefly lost power and the machine defaulted

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123

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Terrible signal

I can’t even remember how long I’ve been an AT&T customer. Moved from state to state but kept my subscription with them. A lot of competitors sending great deals / offers just to switch but i don’t ever bother to look at it coz I'm happy with AT&T. Unfortunately, i think AT&T does not ca

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67

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BILLING AND CUSTOMER SERVICE

I upgraded my insurance plan to cover all 4 phones on my account. I went from paying $8.99 to $40 per month, So I thought.... 3 years later I find out that the customer service agent never eliminated my prior insurance payment. I call ATT and stay on the line for over 2 hours to hear the customer

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95

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Hooking up routers and extenders

I have a wavlink aerial extender and also a Netgear ac1900 model ex6400b3 Wi-Fi mesh extended. The wavlink seems to be working properly but the Netgear is in a camper I would say 30 yards away from the wavlink. The gateway modem is in the back bedroom the wavlink router or extender is in the living

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65

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Remove phone battery instead factory reset

Can I just remove my phone battery to reset my phone to open the home screen?

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17

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