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I have multiple AT&T accounts and IDs, which one do I use for Internet?

AT&T, Helping Make Your Online Experience Easier If you have multiple accounts, there’s a good chance you have an ID for each product you have. Each ID has its own access to a specific account you use. This can be a pain when managing multiple accounts, but it does not have to be. We have sol

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Direct TV HBO MAX or HBO NOW App?

I have HBO with Direct TV, and when I go to download the app through DirectTV, since I am already paying specifically for HBO, it seems DirectTV does not have an HBO app - not HBO MAX, HBO NOW, or even HBO GO. I log onto Direct TV to try and figure out why this is, and I am brought to AT&T for some

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377

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Inherited AT&T Prepaid Phone/ Keep SIM & Get Service?

   To Whom It May Concern:       Hellooo. How are you fabulous techs over there in AT&T Cyber cubicles? Thank you in advance for answering my letter/question(s) in a timely manner. (The sooner you do, the sooner I have service again!!!! So, as I have had out of thi

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At&t account identity theft: how do I report it?

i want to know how report about identity theft about at&t account?

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Plan switch

Ebb program plan switch I enrolled in the 40 dollar a month plan and meant to do the 65 can I switch them now and not lose my ebb benefit 

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Att owns cnn

I did not know this and now will be canceling my account at once. Just wanted to spread the word that Att owns the (Edited per community guidelines) machine of fake news. thank you

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395

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When I "Add” HBO Max it does not seem to register

I pressed the “Add” HBO Max button, but it does not seem to register. When I try to sign in on the HBO Max app with DirecTV, it does not work.

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How do I change my internet provider?

How do I change my internet provider

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a technician will be taking a look at my Arris modem/router NVG 589 tomorrow and if it needs replacemnt

The modem/router is not 100% anymore and as a result I'm losing internet connectivity.  Comes and goes.  My fear is that it will be replaced and, of course, I will be stuck with monthly payment for the fix.  More like a monthly rental fee on the replacement. I don't want to have to

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280

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The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

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252

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AT&T Troubleshoot & Resolve - A Tool For All Service!

Service Down? Fix it Now With Our Online Tools    Your One Stop Shop For Your Troubleshooting Needs Having trouble with your mobile device? Is your TV service acting up? Is your internet too slow or not working? Is that remote giving you trouble? Is the new Mobile Hot Spot not working

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How do I terminate both Internet and directv service?

We need to terminate both Internet and directv service. How do we do that?

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Got into my secure WiFi

Someone down the road has access my secured WiFi how do I kick them off and how did they gain access

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I moved and trying to reactivate my internet and direct tv

I moved and I cannot get ahold anybody to reconnect my internet service and direct tv

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how can I get charged for something I didn't authorize?

I got billed for HBO/MAX channels but I never asked for those stations. I guess there was a promo, we had it for a week, then didn't have it for a couple of days and then we had them again. Now I am getting billed for it when I never approved it! I called and he said I would have to pay for it b

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How to Import Your Calendar Entries into Your att.net Email - A Solution From the AT&T Community

The directv.net email service has been discontinued. For assistance in retrieving your email data, you may contact our advanced email support specialists by emailing: Attnetmail-support@att.com.  Learn how to import your calendar entries into your att.net email, just follow the instruct

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Unlocked Phone now Locked

I bought a refurbished unlocked Pixel 6. It was not locked when I bought it. I used a Cricket sim card and I know they're owned by AT&T. Now I am living in Australia for the year and when I put in my Australian sim card, it says locked to AT&T. I sent a request for an unlock, and I was denie

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Charging for DirecTV cellular data usage?

Is anyone else being charged for DirecTV cellular data usage? This is the second time they’ve done this. Last month they charged me $30 for data overage - when I called to complain, they told me DirecTV is still data-free but changed my plan to increase my data.  I’m filing a complaint w

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Hmm… we can’t reset your password We don’t have the account details needed to complete your request.

DIRECTV Stream. I logged in yesterday.  Now it won't accept my password (stored in LastPass) and I cannot reset it.  Note - I selected a category of TV but no topics came up in the drop down, and because Topic is a required field, I changed the Category to Email so I could select a top

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Welcome to AT&T Community - Solutions & Tips to Resolve Mobility, Internet, and Email

Learn how to resolve most issues fast and easy You'll find some fast fixes for our top 3 issues for our products. Below that, more information on how to resolve, improve, and understand how your services work. Key New Items 3G Sunset is here: Learn why your device isn't making calls. AT&T Fi

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