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I keep receiving this email and I need to know if it is real or a scam? This email was sent to me by "AT&T Online Service. [email scrubbed] We are closing all old versions of our Mailbox as of June 30, 2022. Please follow the link below to update your account : New Version &nb
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AT&T Mail Features
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i want to get me a 2 year contract phone becouse i think the deal suits me best. can anyone tell me what i have to have in order to get one? like do i have to qualify or something? also hpw much will it cost me when i do get one?
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Wireless Account
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I have a contract with Uverse TV untill october 2017 ....if i switch to DIRECTV.. Will at&t let me out of my Uverse contract?
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U-verse TV Account
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1. does the Unlimited Elite work if you don't have a 5G phone? 2. if i am not in a long term contract now, if i change plans, will a new contract be started or will i continue to be on a month to month? 3. is there a fee to change plans (activation, etc)? 4. will billing contin
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Wireless Account
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ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.
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AT&T Fiber Installation
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Wondering What Is Going On With A Channel Negotiation? AT&T's agreements with programmers expire from time to time. We are usually able to obtain renewals or extensions of such agreements, but in rare cases we may be required to cease carriage of channels. For more inform
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Watching U-verse TV
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I agreed to trading in the old phones on my account for new ones. The agreement was I would get $1000 toward the new phones making 2 of them essentially free and the 3rd a minimal price. However instead of a straight trade in AT&T is charging me for the phones monthly & “offsetting” the char
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Wireless Billing
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TLDR: Do not call AT&T Customer Service or the Returns Department, they will not be able to help you. File an FCC complaint and you will be contacted by someone. https://consumercomplaints.fcc.gov/hc/en-us Let me begin by saying that I have been an AT&T cellular customer s
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Phone & Device Upgrades
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Hi, This question is regarding AT&T Router and the USB connections. I read through many forum posts/questions about the router's usb connections. Why or how do we get access to these usb ports? I read that those usb ports are disabled or meant to be for router purposes. If the usb ports are o
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AT&T Internet Equipment
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Does at&t buy out contracts?
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Wireless Account
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I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat
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Wireless Billing
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I have a person on our plan that I'd like to remove. How do I do that? She still owes on the phone, $400. Can she carry it over to a tracfone plan? Or start her own AT&T account with it? Will I have to assume the responsibility of the payments of the phone? Thank you!
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Wireless Account
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I Have had the worst nightmare since joining ATT from Verizon. I only came over because they offered a nice deal to port in ($700 per line for 3 separate lines). To send in my trade in verizon phones, I was told, per ATT, "you recieve the phones just send them back in the same box." No issue, I rece
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Wireless Billing
Is the SIM card different for prepaid and contract services?
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Plans & Features
I was having no problems saving, creating, or editing contacts until today.1. I can save add and save a new contact from a sent or received email.2. I cannot create a new contact.3. I cannot edit an existing contact.4. I can send\receive email.5. When I click save with a new\edited contact I receive
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AT&T Internet Security
I ordered a V30 on a new line and was just sent the Terms and Conditions, but it shows a $26.67 month payment, which is the full $799.99 price. Does anyone know why? I'm not signing that.
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Wireless Billing
We traded in two Apple iPhone X during a recent promotion for two Apple iPhone 13 Pro phones. Both phones were delivered by US postal services. One phone was returned in the box that was supplied as the trade-in box with pre-paid postage and tracking. All went smoothly and we receive ou
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Wireless Billing
I need to cancel this internet service ASAP. I am extremely unhappy with many aspects of this service (speed, technical issues, multiple service visits, etc) and I need to know if I have a contract with AT&T. As far as I know, there has never been any mention of ANY type of commitment or service
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AT&T Internet Account
I've been in my contract of 2 yeas for almost one year, the contract ends in May of 2016. My account says that I have the option to upgrade my phone now but only at a partial discount. Can anyone tell me how much it would be the discount and what are my upgrade optios, because I wouldn't like to cha
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Phone & Device Upgrades
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cancelled account and suspended lines fraud team cancelled service and lines
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Apple