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Blocked from Thanksgiving preview; Why?

I keep getting emails and messages stating that there is a Thanksgiving preview of premium channels this weekend, yet when I try to view those channels I get the message "You are not subscribed to this channel." This happens with both regular and HD channels. I even tried going through the message c

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37

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Pixelation problem

U-verse is pixelating, all channels all TVs (3). I have 45 devices on a ruckus switch. Att fiber service. When I disconnect every device and go from modem to one tv there is no pixelation. How do I fix this???

Questions

193

13

It keeps saying it’s sent me a code in my email but I haven’t received one yet

Been trying for a week and cannot get my att account set up

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10

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Where is HBO Max?

I have plan that has HBO Max included but Max will not let me sign in with ATT credentials...why is this?

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23

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Why can't I stay signed in on ATT U-verse app?

The latest update to the ATT U-verse app on my iPad has caused a persistent issue where I am unable to stay signed in. Despite checking the "KEEP ME SIGNED IN" option, I am frequently prompted to sign in every time I want to view the guide. Is there a solution to this problem? Is there any ongoing e

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153

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what is the definition of: AT&T HSI ELITE LOYAL UPGRADE

I'm being billed $54.00 monthly (without my knowledge or approval). I have DSL which is EXTRENELY slow. I cannot find any info from ATT or the web.

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23

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Max access not working

It suddenly stopped last week. Now says it cannot verify my access when I try to use att login credentials.  What’s happened and how do I get it back???  I did not make any account changes that might be the cause of the changebin access.

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22

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Cannot access recordings with new receivers

Att sent new Cisco receivers models ISB7005 & ISB 7105 to replace 8 yr old Scientific Atlanta receiver with dvr. Do these models have dvr??

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20

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No Signal on U-verse TV - Seeking Troubleshooting Assistance

I hope this message finds you well. I'm currently facing an issue with my U-verse TV service where I'm experiencing a complete loss of signal on all channels. This has been ongoing for the past 1 month. I've checked all cable connections, ensured that there are no service outages in my area, and reb

Questions

52

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Thanksgiving Free Preview!

Every premium movie channel except HBO is now available for free. If you don't subscribe to HD, you'll only get the channels in SD. Note that Cinemax channels ARE part of the preview.

Questions

431

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Accepted Solution

Official Solution

Cw

Do we get the CW in Biloxi Mississippi

Questions

52

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Uverse has big ❌ on screen and wont work

I recently had to have my U-verse upgraded to fiber optic cables. It seemed to work at first, but now I have a big red x on the screen and cannot get Uverse to load on 1 TV. The DVR is not available on either TV. Desperate for any help to troubleshoot this. Thank you!

Questions

26

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U verse remote

Why is the number 5 on the remote different on s30-s1b? Does it have a special function?

Questions

26

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wireless box for tv in kitchen

can i get another wireless box for new tv in kitchen and how much

Questions

348

1

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Accepted Solution

Official Solution

Closed

Stingray Music

Stingray Music error "player could not be tuned to unexpected error" I have have unplugged TV from box, reset box and still having issue.  

Questions

227

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HDMI not working on box (only DVR box works)

I have purchased updated TV's. I can only get the HDMI hookups to work on the DVR box.  My other additional boxes don't work with direct plug in.  I have to use an RCA (red, yellow, white) to HDMI converter for the boxes to work with the TV HDMI hook up.  WHY ??????  Am I doing

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19

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Max no longer allowing me to login

I have not changed wireless plans and I am unable to login to Max as I have been. I keep getting the can’t verify subscription error. Anyone else having this issue?

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25

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Activate Max

I have a plan that allows for Max and there is no tile to click to activate it.

Questions

43

9

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Accepted Solution

Paramount Plus

I thought our att account Alison included Paramount plus???

Questions

96

10

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have tried everything...need replacement dvr box ISB7500

Uverse malfunctions many times daily - picture either freezes or goes black and then the dvr restarts. Unwatchable. Have checked all cabling and all signals.  Have done non-disaster and disaster recovery. We need a replacement dvr box.  This is for my dad - he's elderly and needs help.&n

Questions

33

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