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Switch phone for iPhone 13?

I'm an international student currently studying in the US. Shortly after we arrived, my mom went to an AT&T store to buy me a new iPhone with an American number, but at the branch she visited she was told that there were no iPhones available for prepaid plan holders; only postpaid, and I wasn't

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1.1K

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prepaid card option as Tourist

Hey AT&T Team, End of May, I'm traveling to Las Vegas, NV for vacation. Is it possible to already purchase and setup the e-Sim while I am at home in Germany?

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229

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Multi-Factor Authentication Issue

I am having an issue since I replaced my old Pixel 2 XL on my account with a new OnePlus 8 Pro yesterday. I have 3 lines on my account, but now my number no longer shows up on the screen to validate.  I spent a significant amount of time on the phone with support at the 800-331-0500 number, but they

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1.7K

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Want to use AT&T Arris BGW210 with mesh Wi-Fi Router

I'm thinking that to use my AT&T Arris BGW210 modem/router but get better Wi-Fi with many devices (cams and wall plugs) I can connect a Mesh unit via an Ethernet port on the Arris, turn off Wi-Fi via a browser login and then set up the Mesh unit to be the Wi-Fi connection. (The cams - about 5 of

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124

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email to text not working

I am a fireman and recently switched to AT&T from T-mobile. Our county emergency dispatch center sends out alerts to first responders with details about the emergency from an email address that are then received as a text message on our phones. Since I have switched to at&t I no longer recei

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462

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Paying for 1 Gig and only getting 60 MBPS.

I pay for 1 gig internet and I’m only getting 60 Mbps in my front room. Granted it’s the farthest room from the router, I have bought two extenders from AT&T. Do I have any options to even get over 100 Mbps at this point or am I out of luck. It’s only an 1800 sqft home. Thanks for any assistan

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403

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BGW210-700 5GHz not working

When I log into my gateway I can devices connected to the 2.4GHz but nothing is connected to the 5GHz. I have brought multiple devices (iphones, ipads, laptops) within range and direct line of sight with the gateway but nothing registers as being on the faster frequency. The Wifi radio status shows

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1K

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Samsung Galaxy S8 Cannot Make Calls

Model number: SM-G950U1 I have already tried several fixes mentioned in other posts and nothing has worked, including: Restarting the phone Resetting the network Making sure VoLTE is switched on Turning airplane mode on and then off again Everything else seems to be working fine - I

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4.7K

46

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I canceled home phone service from AT&T but want to keep my number with new carrier

I canceled my ATT phone service yesterday. ATT technicians were unable to port my number from wireless to home phone, and after more than a week I gave up. Now my new carrier says I must reactivate my number with ATT in order to keep it. Is this possible without renewing ATT phone service? I still

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1.2K

11

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Can you locate a lost cellphone

No special family management app loaded. Android.  I would think the company could find my phone.  Anyone have any luck finding a lost phone with ATT's help?

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366

4

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My previous attuid

I previously worked for AT&T corporate and Cellular World and authorized dealer. They are unable to process my ATTUID. What is the issue? From my understanding, once you are assigned an ATTUID, and ever need it again with the company or affiliated companies, you only get one in a life time. How

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562

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Does unlimited talk/text plan include calls from a CA prison?

Hi, im looking to inquire about the cost a phone call from prison made in the same state would be on a mobile unlimited talk/text plan. thank you

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480

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How to Unlock my S5?!?!?

So, I read the post, it has some instructions that's not too complicated.But I'm stuck? Guess where? that's {edited for word filter evasion} american SSN, which I don't have and feel offended everytime people asking when I really need to have a good and nice transaction with them. First of all, I am

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40.2K

2

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Receiving messages in China

Hi, I currently have a prepaid plan. I want to still be able to receive texts while I’m in China. I went to my local att store and they told me I can realize it by purchasing a long distance add-on. But then the description of that looks like this add-on is to receive foreign texts while I am in US.

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579

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Delete iMessage from phone log

Is there a way to permanently delete iMessages from my account? Not just my phone

Questions

384

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Unlock a U318AA phone from AT&T

my 98-year-old father's Windows phone can no longer be charged. I bought him one of the "senior citizen" phones but he cannot use it since he is used to touch screens and this phone uses arrow keys to make selections. i received a U318AA phone from AT&T for due to the upgrade to 5G. I do not ne

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375

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incoming yahoo email is encrypted on desktop. Fine on i pphone

Incoming emails on my desktop from businesses are encrypted and I cannot read content. I do not have this problem reading them on my i phone.  What settings do I need to change on my desktop to get around this.

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118

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Why do I get the message on my TV screen, "The DVR system is working. Please try again." when I press any button on my AT&T Uverse Remote?

Why do I get the message on my TV screen, "The DVR system is working. Please try again." when I press any button on my AT&T Uverse Remote? I have unplugged & rebooted both my gateway modem and individual box on the TV. This is a secondary TV not our main TV. I can't access the Guide, Me

Questions

1.9K

7

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Why didn't autopay give me a discount on my prepaid phone bill?

Been using AutoPay for years now and this never happened to me. Same thing goes by once every month with the discount and then just today it has charged me the full $40 and no $5 discount like i always expected it to... Why did this happen? This is my second bill of the $40 plan I changed to 2 month

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516

3

0

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Delete Call Protect

Have the samsung gallaxy zfold4 and it will not allow me to delete or uninstall nothing and active armor doesnt work properly

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22

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