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Property Damage during Internet Installation...endless agony

Hello folks, During internet installation(01/03/2022) the AT&T technician damaged the sewer line from main rest room in the garage wall and because of which Sewage water is leaking from the garage wall (even out side as well) when we use the restroom..The technician DIDNOT check if there are an

Questions

866

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Teacher discount for the authorized user

Hi I was told by one of the customer service representative that teacher discount could be applied even if the authorized user is a teacher (doesn't have to be the actual account holder)and she further stated that if anyone says otherwise they should look under the resources that are provided to th

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3.4K

9

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Transferring my AT&T number to a new carrier

Am I able to transfer my AT&T phone number to a new carrier if my phone is not paid off but I intend on keeping my AT&T service and just getting a new phone number?

Questions

141

2

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Paying for 1 Gig and only getting 60 MBPS.

I pay for 1 gig internet and I’m only getting 60 Mbps in my front room. Granted it’s the farthest room from the router, I have bought two extenders from AT&T. Do I have any options to even get over 100 Mbps at this point or am I out of luck. It’s only an 1800 sqft home. Thanks for any assistan

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368

2

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I need a Solution for this

We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this 

Questions

228

5

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Low income internet and landline

Hello can anyone point me in the direction of how to change my internet basic 5mbps to low income and add a landline also low income.? I am a new customer and I was unaware of this option until after activation my wife informed me

Questions

788

8

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@mms.att.net and @txt.att.net Address Not Found Message

I've tried sending images and plain text messages from email to two different mobile numbers and get the message each time that the [email scrubbed] and @txt.att.net address not found error message. The messages aren't simply delayed, I'm getting the email message that the messages can't be sent

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1K

5

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Phone Number got Ported from Tracfone to MYAT&T Prepaid instead of Designated Carrier

Hi, I recently purchased a GSM Unlocked Prepaid AT&T Maven ZTE Z812 Phone. I wanted to transfer my old phone number from my previous tracfone to the new ZTE Z812 phone. I contacted the carrier (MintMobile) that I wanted to use for my new ZTE Z812 and requested a port from tracfone to send it over. T

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1.1K

1

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Signature Program/Student Discount

Hi! I know a few students at my school have received the student discount using their student email in the Signature Program. However, my student email has not been working. When I slightly altered the email address to test it, it worked, but obviously sent the next steps to an address that doesn't

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2.8K

10

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incoming yahoo email is encrypted on desktop. Fine on i pphone

Incoming emails on my desktop from businesses are encrypted and I cannot read content. I do not have this problem reading them on my i phone.  What settings do I need to change on my desktop to get around this.

Questions

95

3

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Improving speed with NVG 510

I have run the speed tests, done all of the tips for improving my speed, and it is still in the 6/.7 range. The last tips to try are to add a Wi-Fi extender and/or new modem. I am in a small apartment and do not have any dead spots. Is there an extender that is compatible with this modem? If so

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610

8

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Unlocked iPhone SE 2020

I have an iPhone SE 2020 unlocked and still won't work on my sim from the Philippines, it is still No Service even unlocked.

Questions

499

12

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Why would I have a Samsung build number on my att radiant phone?

Why would I have a samsung build Number on my att radiant phone?

Questions

72

1

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Mark the Spot App

This app no longer opens! I searched the App Store & got a “this app is not supported in your area” message!  What?  Why?  I’m in Texas.  Where does the app work? 😳

Questions

779

8

0

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Static while streaming on AT&T Fiber

From time to time I receive static while streaming on Amazon Prime & Hulu — not so much on Netflix. I get regular TV OTA.    My system is AT&T Fiber, BGW210, hardwired to a printer and a Netgear  GS108 Switch hardwired to my Roku. The rest of my system runs off my Netge

Questions

74

1

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Unlock Blackberry Key2

I have a prepaid BB100-5 that I want to unlock. I purchased it from an AT&T store and have the Prepay plan. It will no longer work with At&T and I intend to switch carriers. I have tried to use the portal numerous times but it tells me my information is incorrect or it tells me I stepped awa

Questions

189

10

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AT&T network telephone 66 block test kit

Hello Does anyone have an idea on acquiring information or instructions on what this test kit is supposed to do? came in a yellow box kit labelled A telephone phone line 66 block cable tester.

Questions

210

5

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Is there a charge for Active Armor?

If I activate active armor which is included in my service will I ever be charged for it?

Questions

254

2

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Receiving messages in China

Hi, I currently have a prepaid plan. I want to still be able to receive texts while I’m in China. I went to my local att store and they told me I can realize it by purchasing a long distance add-on. But then the description of that looks like this add-on is to receive foreign texts while I am in US.

Questions

520

2

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eSim activation for Prepaid

My new iPhone arrives tomorrow, however I’m not sure how to activate my phone number on the eSim. I’m expecting the transition will be seamless, but I may have just encountered a bump in the road. Help!

Questions

171

7

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