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Hello, I can't receive text messages in China. How can I fix this?
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Data & Messaging Features, Internet Tethering
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I called in today to troubleshoot because my phone internet wasn't working, phone on 5G but only got 2 signal bars and I can't send pictures via text. Still didn't get a answer but after powering off a few times as directed by the rep my voice-mail is gone!!! We people call it say I have never setup
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Data & Messaging Features, Internet Tethering
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I need to use a different sim card for data because i am in a different country and it keeps asking me for a network unlock code
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Account Features
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Hello, I am travelling to Europe for a month. I want to know if there is a monthly plan that provides data, or any plan other than the International Day Pass? Thank you.
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Data & Messaging Features, Internet Tethering
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Hi my name is Shantelle Gibson and yesterday I had the perched blockers off my phone whenever I went to try to make a purchase on my game it wouldn't let me so I called AT&T back they said if I enabled the AT&T carrier billing the it would work but it made the AT&T carrier billing disapp
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Account Features
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Hello, the new Eero wifi routers are on sale and I wanted to buy one but I only wanted to use it as sort of a stable extender with my ATT Fiber router. But I'm confused on a few things, does the Eero routers work with the att routers and can I pair it as an extender so that I'm able to extend my wif
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AT&T Fiber Equipment
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When we dial ATT wireless customers from our office telephone number the call shows up as SPAM RISK. We are a legitimate business, how do I remove my number from that list?
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Account Features
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About a year ago, I left an AT&T Family Plan and now have Google Fi, but kept the same number. Is it possible to access old voicemails that would have been received/saved while on AT&T? That family plan is still active, just without my old line, so I'm hoping they're still stored somewhere.
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Account Features
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Hello! I have a couple of questions. I cannot watch my recorded/DVR shows on my U-verse app. Is that normal? If so, why in the world can’t I watch on my phone for something I pay for? I have also added on demand episodes via my app to watch, but they don’t show up on demand on my U-verse through t
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Watching U-verse TV
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I'm new to AT&T and two days ago activated my iPhone. However, I've been thinking and I want to cancel my service plan and go back to my old phone carrier. My question is will I still have to pay the installment plan amounts even though I just activated my phone/service with AT&T? I haven't
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Account Features
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Is there a way to access a previous backup? Either in Samsung cloud or at&t backup?
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Samsung
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We have 79 homes in our subdivision/HOA however some of the homes apparently can order fiber optic Internet and some of the others cannot within about a mile radius if that. I am thinking that some of those homes really have the service available but it is not showing for all of us to order. Is ther
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AT&T Fiber Ordering
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I just upgraded my phone plan to the new Unlimited Elite plan which includes 5G. I just got the new pixel 6 pro today and put my SIM card in. Everything is working, however I can only get the phone to show my LTE, not 5G. I am trying to figure out why. The Coverage map shows 5G in my area. Thanks
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Data & Messaging Features, Internet Tethering
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Learn how to resolve Intenet Issues on your Samsung, Sony, LG, and other Smart TVs Did your smart TV recently lose its internet connection? If so, the following steps may help resolve the issues you are having. Things to try for your SmartTV Make sure your internet is connection is working
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AT&T Internet Equipment
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I found my way to the past messages but is there a way to see what was actually said and pictures or videos sent? It's great the numbers and times but I need to know if it's a telemarketer, or doctors office, or some kind of inappropriate conversation..
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Online Account Access
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I am having an issue since I replaced my old Pixel 2 XL on my account with a new OnePlus 8 Pro yesterday. I have 3 lines on my account, but now my number no longer shows up on the screen to validate. I spent a significant amount of time on the phone with support at the 800-331-0500 number, but they
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Online Account Access
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So today I went to my desktop computer and tried to sign in to my email, this is the message I got: Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue. I only tried to sign in 1 time! This is the same problem that I had several
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AT&T Mail Login & Security
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So a couple months ago I moved into a townhouse and my mother got the fiber wifi. I have a PC and use a USB wifi adapter which i’ve learned over a couple years are not the best option for internet on my PC. I’m currently looking into ethernet and noticed that this home has ethernet ports in the wall
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AT&T Fiber Installation
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my hotspot turbo2 connected when I first turned it on. worked a few days. now it wont connect and all i get is a blank screen saying captive portal. At first I could connect a phone and both my laptops. now nothing but says its connected.
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Other Phones & Devices
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I was wondering how do you set reset your pin on your account and how do you go from prepaid to postpaid account
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