I’m on an unlocked phone and have the $30/month prepaid plan. Why am I not allowed to change to the 3-month/8gb plan for $99? I get only 2 other plan options I can choose to change to when I am in my account profile. Also, unable to complete a new plan purchase if I select from the website and place

are you able to pay off your phone early online or in your account on your phone?

Good day. I'm in Colombia and bought a team of your company on ebay, but I can not use in my country. Could you send me a code or useful instructions how to do with cellular networks here

I am buying a phone and looking for a plan. About your $300.00 8 gb prepaid plan, after I pay for the plan, sim and tax (MA sales tax is 6.25). What will the fee's be? Also, will I be paying for the taxes and fees when I purchase the plan, which makes sense to me? I'm trying to find out the tota

I just switched from Comcast coaxial service to AT&T fiber with a Uverse modem/router. My old AiMesh system had a Comcast modem (no wifi) to which I attached an ASUS wifi router with a few ASUS nodes throughout the house. I will be buying a new Wifi 6E AiMesh system. Is it possible to use the

I have an ATT cell phone (Samsung S21 Ultra) and until recently an ATT land line. I had the land line ported to a 2nd cell phone (U318AA from ATT).  From that second cell phone, I can call the original phone without issue.  However, from the original cell phone, I get a message that says,

I finished chatting with a representative got help making a payment to get my service restored was able to come to an arrangement after he spoke to a supervisor pay an amount now then pay the rest in payments both told me how to make an arrangement but it won’t allow me to and been on the phone with

I pay for 1 gig internet and I’m only getting 60 Mbps in my front room. Granted it’s the farthest room from the router, I have bought two extenders from AT&T. Do I have any options to even get over 100 Mbps at this point or am I out of luck. It’s only an 1800 sqft home. Thanks for any assistan

does at&t offer a program to show names of callers in the usage section of at&t?

How do I transfer a phone number on an ATT prepaid account to another carrier? It appears impossible to get a transfer pin number. I cant get anyone on the phone to help, the in-store people tell me they can't help, I have to call and the directions online don't work for ATT prepaid accounts.

I am a prepaid user and I find that I can't use my phone in Asia and I can't receive SMS.Please tell me how I can solve this problem.Thank you very much!

I see the Galaxy S20 Ultra 5G is compatible. I am looking at the international version of the same phone. Most Samsung international versions do say they are AT&T compatible but I can't confirm this one. Please help.

I bought an iPhone X and after having it for a while, lost it. Because I had insurance on it through AT&T it was replaced. After using the new phone, I found the "old" iPhone X but had no need to use it as it was replaced. Now I want to use it in place of my iPhone 12 mini, which it is too small

I ordered the iphone 11 right after i submitted my order I got an email saying that it was cancelled and i did not receive my refund. So I call customer service and the lady tells me to call my bank. Why would i call my bank if i gave my money to At&t? Ijust want my money back.

Is there a way to boost the signal on my ZTE MF279? I have at least two towers I can see and was thinking about a MIMO external antenna. I get an average of 45mb, but need more. Too many devices. 3800 sq ft on two levels using a google mesh system attached to the ZTE. Rural location. 

We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this 

I need my phone bill for my pre-paid cell phone that clearly states my name, address, #, today's date and the AT&T logo all in one. It is easier for post paid users to get this information, why is it so hard to get mine? I have been a loyal customer for almost 5 years now and all I simply need i

Please remove my first and last name from appearing on home and cellular phones when I call. If all possible, Wireless caller or unknown caller should be suffice.

So back in may of 2020 my wife and I upgraded to 2 iPhone pro max. She got the 64gb I believe and I got the 256gb. She scratched her phone up with her keys or something so we ordered a replacement which they did not have any extra 64gb so they sent us a 256gb (free upgrade). in may of 2021 we

I would like to change from At&t prepaid to postpaid. I currently have the $65 unlimited prepaid plan with auto pay.  What do I need to do to change?