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Replacement wireless receiver not completing setup

Replacement wireless receiver not completing setup. Said connected, I hit option to update firmware and been on U-verse screen with spinning circle on bottom right for over an hour, I moved it right next to WAP same thing for last hour.

Questions

54

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Will AT&T reimburse for professional installation?

I had u-verse internet installed last Friday (75 MB/s plan).  My house is new construction pre-wired for home networking and according to the AT&T installation procedure they are supposed to connect networked devices and at least one computer.  Basically, I needed the technicians to terminate one en

Questions

1.1K

6

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5268AC Router Does Not Have An "Application, Pinhole, and DMZ" tab

I am trying to port forward and one of the things I need is the "Application, Pinhole, and DMZ" tab. It does not have this. Do I need some firmware, or need to preform a factory reset? Those are the only things I can think of. I am not sure how to preform either of those. If someone knows how to fix

Questions

211

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Att line pole is in the road right away

Pge moved and installed new poles on our road. Need old pole with ATT line moved. Old pole is on a corner. Last year CalFire could barely get by. Ken Graydon 925-381-2809

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28

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New development in texas

I am a land developer who has purchased 1100 acres of land and need to find out if AT&T can provide service to potentially 250 new customers. I would like to speak with someone in the engineering department for Anderson County Texas.

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72

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AT&T is absolutely AWFUL!

It has been over 3 weeks since the initial appointment to install fiber at my new home(says fiber is available in my area). I am told I will receive an update call in 2-3 days I never do. When I reach out they say it is being worked on but still not working. Middle of June and I am being told my ne

Questions

34

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Will Serve Letter

Hope you are doing well. We need a small favour from your end.   We want a Will Serve letter for the following address - (Edited to remove personal information), to go ahead with city submissions.   Waiting for a positive response from you.

Questions

97

2

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Rude and argumentative service contractor

On August 4th @ 11:25 am we encountered an AT&T service contractor (Alabama tag 47 x2 606B; vehicle ID 2011655-217; US DOT 333636) and asked him to please move his vehicle and trailer out of our stone gutters, as they break under the weight of vehicles and are subsequently expensive to repair.

Questions

137

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AT&T contractor (TC Underground) screwed up my street light

A contractor (TC Underground) came out to my property to run a line from a box in my yard to a neighbors house. when the dug a trench/tunnel to run the cable, they cut into the line running to my streetlight. If I would not have caught them at my house when they came back I would not have known. I h

Questions

133

6

0

Online Account Security Breech

When our digital phone was installed, our account got mixed up with another person's installation. Their email address is in our account and they are receiving confidential information about our account. We never received a bill for this month. If I hadn't gone online and paid it, would we be respon

Questions

221

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3 hours on hold, returning unit

So I have spent 3+ hours between cell, DirecTV, phone, loyalty for cell, all for nothing. I have been trying to set this unit up since yesterday. No one knows what att internet air is when you call customer service. When you do find someone, they transfer you to a department that is closed, so you h

Questions

103

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Exterior landline box and new construction

There is currently a landline box that is located on the corner of my property. There is no residence utilizing the land line  on the majority of the loop drive in which the line is connected at both ends and is only a loop to support our end of the road.  The thought would be to relocate

Questions

52

1

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Internet Air Hub (CGW450) ethernet connections

What is the function of the 1Gb and 10Gb Ethernet connections on the Internet Air Hub? Can they be used to connect a device directly to the hub instead of connecting via WiFi?

Questions

1.2K

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Smart call block with telco voice mail

I want to buy some AT&T cordless phones but it is unclear to me how the phone features work with my phone company's (Charter/Spectrum) VoiceMail. I have looked over the instructions for the AT&T TL96477 and I don't see what I want. (Of course, the info is probably there but I'm just missing

Questions

209

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ATT Installation Procedures For Internet Lines Needs To Be Changed

Hi, My household needs a secondary Internet service. After doing the research, it made sense to give AT&T DSL a try. I scheduled an installation for Today between 1:00pm to 3:00pm. Unforunately, the technician stated to my mother (I work a 9-5 and my mother works at home so I gave them her number) t

Questions

969

1

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Does the technician need to know that I want a new wall jack installed beforehand?

I spoke to four different people and I never got a straight answer. I'm having internet 50 installed on Saturday. I want the modem set up in a particular room but this room does not have a phone wall jack already in it. As I understand it, the modem has to be connected to the phone wall jack. My que

Questions

3K

4

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What?

On Monday the Tech came and installed everything at my house. The only problem was the "Main wire" he called it had something wrong. I got upgraded to 24Megs from 12 when i called to request a service move to our new house and the guy offered it. the Tech said after they fixed the main wire which wa

Questions

340

3

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Moving and Rewiring AT&T UVERSE Jack

I'm going to be moving my jack upstairs, but I'm having trouble identifying one of the connectors. Two 3M IDC are connecting the blue cables, but there seems to be an odd dual IDC for orange? Is this the same as connecting  two separate IDCs for two separate cables such as blue?   

Questions

759

1

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Closed

Round and Round and Round. This is going to get legal

Thank you Spoom2,   I called the number provided. Sedgwick apparently does not create claim numbers for damage. Their automated message machine tells me to call  800-288-2020.I called that number 3 times. The 3rd time I did eventually get a hold of a human (Blair).She was is billing or som

Questions

65

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Construction - replace lid of ATT Box in roadside side walk

I'm working on a construction project in Fremont California. As part of the work, we are rebuilding the street-side side walk. The side walk includes an ATT box and the lid of the box is cracked. I would like to know who to contact to get the same replaced. Can you point me to the right direction.

Questions

47

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