I keep seeing the voicemail alert on the phone screen. I check, and no voicemail in the system. I have to clear it in settings. But, it keeps coming back several times a day, usually within minutes after I clear it in settings. I constantly check and have no messages, but the alert keeps coming back

Hello! I have a couple of questions. I cannot watch my recorded/DVR shows on my U-verse app. Is that normal? If so, why in the world can’t I watch on my phone for something I pay for?   I have also added on demand episodes via my app to watch, but they don’t show up on demand on my U-verse through t

Hi Team,I want to cancel the ATnT Prepaid plan on my phone (Edited to remove personal information) worth $55 (includes $40 US calling plan + $15 South Asia Add on plan) as i am unable to travel to the States due to the COVID-19 situation. I am not able to log into my Atnt account online as i current

Can I use my AT&T Sim card from my flip-phone in a new AT&T Motorola smartphone?

We're doing a new home construction and there is a 300' distance from the att service at the corner of the street (same as corner of the property) to our house (it's a large property). We're having trenching done for various other services, so we want to lay a conduit for att right now as well.

My son had his phone destroyed by some individuals and I've come to find that his SIM Card is missing from his damaged phone. Should we be concerned about potential identity theft and is there a way we can find out if his SIM card was used by someone in another phone?  

I will be out of the country for the rest of the year and will not be using my PREPAID services for my phone as I have another plan. I still want to keep my number for when I return to the US in 2024, however, I do not want to be paying my current monthly expense for my plan when I will not be using

Hi! If I receive an International call do I get charged a fee???

I’ve tried calling multiple times and have even stopped two AT&T install trucks in my neighborhood to try and get the utility box in my yard replaced. Over a year ago utility workers were in yard working and stepped on it. How I know is because it was recorded on my ring camera. I’ve asked to ha

How can I get a copy of text messages on one of children's phones that is in my name?

I just had a new prepaid SIM card and a new unlocked phone shipped to me. I activated it successfully but I still have NO SERVICE. I can't sign in or create a new account because the system can't find my transferred number in order to sign me in. so I can't pay my bill or make a call and I have no p

I just upgraded my phone plan to the new Unlimited Elite plan which includes 5G. I just got the new pixel 6 pro today and put my SIM card in. Everything is working, however I can only get the phone to show my LTE, not 5G. I am trying to figure out why. The Coverage map shows 5G in my area. Thanks

I have seen articles that say the data cap overage fee waive ended on June 30th. Our billing period ends July 13th and we are close to hitting our limit (970/1024GB) since we did not know when the fee waive was going to end. Does anyone know if we will be charged for going over this month, or does t

I have email user who is having trouble sending me email, half of them are being rejected. I have his email address in my contact list.  It appears that the AT&T email servers are flagging it as span or bad links.  How do I resolve?    ----- The following addresses had pe

I am unable to retrieve my wireless passcode because the phone is not accessible. A Better Business Bureau complaint has been filed as well as preliminary contact with a law firm to initiate legal action.  I wish to retrieve my passcode for the purpose of canceling the wireless plan.  AT&

I would like to change from At&t prepaid to postpaid. I currently have the $65 unlimited prepaid plan with auto pay.  What do I need to do to change?

Does anyone know if the AT&T Calypso phone can be used if we upgrade to the AT&T Unlimited Elite plan ? It says the phones have to be 5g compatible.   Can the AT&T Calypso phone still be used ?

I've been with AT&T since 2008. At the time, I had no credit so my mother had me open my account with her info. However, I have always been the only line on the account and all account access and payments have been handled by me from the start. Any email, address, auto payments, etc. on the acco

I wanted to unlock my iphone I tried to use https://www.att.com/deviceunlock/unlockstep1 This website but when I filled every blank the system said I have a bill that is not paid yet. But I am really sure that I paid all of them. I bought this phone but I can't use it in my country I am a student I

My Galaxy S20 Ultra 5G was synced to my S4 then my phone did update and it stopped and I cannot get it synced back. I just keep getting error code sd-sdk-200. Can anyone help?