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Swapping between IOS and Android without messing up voicemail and teathering?

I can move my sim card from one android device to another without any problems. However, if I move my sim card from an android device to an iphone, or from an iphone to an android device, voicemail and teathering will no longer work. I then have to contact AT&T and have them reprovision the imei

Questions

420

5

0

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No Personal Hot Spot On iPhone SE

I have a iphone 12 with a standard plan with at/t that under settings shows airplane mode, wifi, bluetooth, cellular and personal hotspot. On my iphone SE under my pay as you go plan personal hotspot is omitted. How come i do not have personal hotspot on the latter?

Questions

75

10

0

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Cancelling line with installment plan remaining

My daughter's new iPhone 13 Pro was stolen. We got the new phone by trading in her old iPhone X and got either $700 or $800 for the tradein, can't remember exact amount.  The iPhone 13 Pro is about a month old.  If I cancel the line I understand I owe the remainder of the installment plan

Questions

999

3

0

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Closed

Device Unlock Error - AT&T says IMEI number doesn't match a compatible device

I can't unlock my iPhone 6 (which is out of contract) because AT&T claim the IMEI number dosn't match a compatible device. This is the error message that I have been getting 3 times in a row:   "Your unlock request was denied because the IMEI number doesn’t match a device that’s compatible with the

Questions

131.3K

162

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Trade in eligibility with a minor chip at the bottom of the screen

Hello, I just got my new iPhone 12 Pro Max and plan to trade in my iPhone X. Now that I removed the screen protector I realize there’s a very small chip at the bottom left of the screen that’s not very visible nor it affects the display area (see attached images at the bottom). I’m not sure if t

Questions

6.6K

4

0

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Retrieve old voicemail greeting

My Son’s iPhone broke and he got a replacement. We have had ATT for years. How can we retrieve his old voicemail greeting?

Questions

535

2

0

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Green Box in Back yard needs to be removed

Hi, I have a green box that has ATT on there, it also mentions underground cables of some sort, but I would like to know if I can remove that or at least relocate that? I'm planning on doing some work in my back yard and that is in the way.

Questions

2.8K

3

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De-enroll my ACP Program benefit to my Prepaid AT&T phone

I want to de-enroll my ACP Program benefit from my Prepaid AT&T phone. I cannot find the option to de-enroll online and need to apply this to a different intranet provider. I need assistance or a good contact number to help me cancel this program on my prepaid phone.  I've called customer

Questions

1.5K

6

0

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Suspicious ATT Free Msg

I have received several text messages such as: ATT Free Msg: November bill is paid. Thanks,  Here's a little gift for you: r5kr.xyz/Ju9PHL3oFu This seems suspicious to me so I did not click the link but am wondering if anyone else have received similar text messages.  thanks

Questions

105.4K

186

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Email Not Working - Troubleshooting Information from AT&T

Login and Email Solutions Resolve issues like: Password Issues Login/ Sign-in Issues Webmail solutions Compatible Browsers Email going to trash Client setup help POP Settings Spellcheck Mail Delivery Error Announcement: If you received an email to set up password recovery options

Questions

458K

143

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Apple watch 7 won’t connect to cellular

Got my Apple watch two days ago in At&t store, I have a 13pro, they couldn’t get it to connect in store, told me to take it home and try in a few hours, spent two hours on phone with customer service they couldn’t help me went back to the store next day and after them trying everything got sent

Questions

7.4K

10

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Bill overcharge text message scam?

I just received this text message: {{MY NAME WAS HERE}}, we accidentally overcharged your phone bill past 4 months. Please accept our apology and this iPhone 11 as a compensation a5ev.info/UdpUxlbkpr...is this a scam?

Questions

112.7K

76

0

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International calling

Hi, I’m planning on adding a passport pass for french travel. if someone calls or texts me from France while Im touring, will the 10.00$ kick in?  Or will I get charged local rate? if I do not buy any international plans,  will I still receive texts in France from USA and from France?

Questions

230

12

0

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Got incorrect balance due from reprogram Unlock request Iphone 6

I was given this old Iphone 6 phone and it is free and clear from AT&T, and the former owner says there is no monies due on the phone , yet AT&T will not unlock the phone saying balance due on phone?We want to reprogram the phone for a homeless person , please let us know how this can be resolved?

Questions

53

1

0

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AT&T Prepaid questions - personal hotspots, quality, and how to switch from T-mobile?

Hi.  I am interested in AT&T Prepaid but I have two questions I couldn't find the answers to on AT&T's site. (1) my partner and I both currently have T-Mobile GSM iPhones.  (Mine is an iPhone SE, I forget exactly which model hers is but it's a few years old.)  If we get them unlocked, can we switch

Questions

232

1

0

0

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Closed

If I can't autopay, due to Covid19, can I contact AT&T directly?

If I can’t pay my bill that automatically draws from my account due to COVID job closure, do I contact AT&T directly?

Questions

92

1

0

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How do I regift my old, deactivated iPhone X?

I am gifting my old, deactivated iPhone X to my Dad for Christmas. Do I need to buy a new SIM card before he can transfer his AT&T service from his existing iPhone 6 Plus? Or will AT&T send him one when he calls to transfer?

Questions

81

3

0

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Military suspension/ broken phone

Currently on deployment, and the phone is suspended. Still use it to connect to WiFi and use communication apps to more efficiently work while out of country. How do I use my plan and insurance to get this fixed, or even get a new phone under the current suspended number? Thank you for your time!&n

Questions

288

3

0

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Ridiculous hold time for recent order

Hi there. I have been on hold for over TWO HOURS for assistance with an extra letter added to my email address for an order. Can anyone get in touch???

Questions

27

1

0

Accepted Solution

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I PHONE 6 came with AT&T connection.

I got an I phone 6 with at&t connection but I switched carrier and the phone is now not being used. Can any other at&t sim card is usable in yhat phone? or the phone is tied to my specific previous number?

Questions

40

3

0

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