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I had previous service with straight talk. I need to transfer my number from straight talk to atnt. I already have a new phone and line with atnt. I need to transfer my old phone number to my new phone. How can I do that if i already have the line for my new phone activated and i want to transfer my
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Wireless Account
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I have a Moto G30 XT2129-2 from India. I took a new AT&T sim in Vestal and only got a 3G (H) network everywhere. My phone is a 4G and wifi call enabled device, but even with this I'm unable to use these features with AT&T. Kindly support
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More AT&T PREPAID Discussions
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ATT says my phone is eligible for a phone unlock then I get a message: "Hmm ... looks like we can't complete your request right now." So I try again and on the new screen after entry of my phone no. and information I get: "The information you have entered is incorrect. Please update and try again."
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Apple
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So I have a new phone I bought from AT&T prepaid and I know that the device unlocking policy for at&t prepaid is like 6 months. I like to have my phones unlocked when I can have it done, although I have no desire to leave at&t. So using the app called device unlock in my apps list after 6 months let
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Plans & Features
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Hi all - I have a few acres and a home outside of San Antonio in Bexar county and the electric company (CPS) notified me they are going to be changing out the electric poles on my property. Does anyone have a contact for AT&T to see if they can also replace the existing copper lines
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AT&T Fiber Installation
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A couple of years ago, I was telling my ATT store rep about our neighborhood DSL and it's feeble internet speed (when I actually was working) and he encouraged me to get a Nighthawk Hotspot. He explained that, as a disabled Vet, I could get a discount on an unlimited wireless plan. All was great unt
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Data & Messaging Features, Internet Tethering
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I recently got the note 10 5g Saturday. And upon seeing that I have to be able to use micro SD cards for work and all. The 10 does not support the sd cards and the 10 + does. So how do I go about switching phones out? I would like to do so inside a store where it could be a right then n over deal..
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Phone & Device Upgrades
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I may get yelled at by ATT for asking this but heres my question. Is it possible to install a second modem (Arris) in an existing coax outlet in my room? And then hook up a router and either set it up to mirror the original (ATT) modem/router SSID and password. In a sense extending the network?The o
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AT&T Internet Installation
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I’m not getting any verification codes from any websites. I called Apple, they told me it’s an issue with my carrier which is at&t
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Apple
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At first I was just trying to get the email changed from my personal to my work email, so that I could be verified. I’ve been emailing you guys for 6 months trying to get my discount even processed. I’ve never been reached out to not once, and all because my manager misinformed me. Is there a help
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Wireless Billing
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I have seen articles that say the data cap overage fee waive ended on June 30th. Our billing period ends July 13th and we are close to hitting our limit (970/1024GB) since we did not know when the fee waive was going to end. Does anyone know if we will be charged for going over this month, or does t
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AT&T Internet Features
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Closed
Stingray Music error "player could not be tuned to unexpected error" I have have unplugged TV from box, reset box and still having issue.
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Watching U-verse TV
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How do I change my primary member ID AT&T email address. I still have an active account, just need to change this email address due to divorce.
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Wireless Account
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Hello! I have a couple of questions. I cannot watch my recorded/DVR shows on my U-verse app. Is that normal? If so, why in the world can’t I watch on my phone for something I pay for? I have also added on demand episodes via my app to watch, but they don’t show up on demand on my U-verse through t
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Watching U-verse TV
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Hello, We have successfully set up NumberSync and ATT calling on an Amazon Alexa device. We can make phone calls, receive phone calls, etc. The issues is that after 30 seconds to 3 minutes, the call just drops randomly, and this happens consistently with every call. So there seems to be some sort o
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Other Phones & Devices
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My family hasn’t had cell service for two days. We can’t call AT&T’s customer service to see what is going on, because we have zero bars. Their website claims that there aren’t any outages the area. But I have talked to multiple customers and they have been without service as well. Not su
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Network Coverage
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I just upgraded my phone plan to the new Unlimited Elite plan which includes 5G. I just got the new pixel 6 pro today and put my SIM card in. Everything is working, however I can only get the phone to show my LTE, not 5G. I am trying to figure out why. The Coverage map shows 5G in my area. Thanks
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Data & Messaging Features, Internet Tethering
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I want to know why my phone number shows up as unknown when I make outgoing calls off my AT&T home phone.
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Landline Phone Troubleshooting
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I’ve tried calling the customer service number during business hours and continue to receive a message that they are closed. I need to cancel my DSL Internet service...am I able to do that online or do I have to speak with an agent (when they’re back to work and answering calls)?
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AT&T Internet Account
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Is there a way to access a previous backup? Either in Samsung cloud or at&t backup?
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Samsung