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Old phone broke, need to find out how to use SD card with backup phone.

I have a Motorola that I've been using for years and have had no problems with it, however it no longer charges and had been laying dead for a day or so. I've tried cleaning the port, using different cables and many other things, yet after repeated failures I decided to simply put the SD card in a b

Questions

 • Android

236

4

0

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Cannot make or receive calls

For the last 3 or 4 days, I suddenly cannot make or receive calls. People trying to call me immediately go to voicemail. And when I call others, as soon as I hit the phone button to make the call, I immediately get the message "call ended". This is with my regular number tied to my AT&T sim as w

Questions

 • Samsung

212

3

0

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Switching SIM card from flip-phone to Android

Can I use my AT&T Sim card from my flip-phone in a new AT&T Motorola smartphone?

Questions

 • Wireless Account

37

1

0

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International Roaming

I am on a monthly prepaid plan and will traveling to S. Korea at the end of the month. I see that an int'l roaming add-on does not cover that particular country. Are there any other options available for the ability to make calls and receive texts for a one-week stay? Thank you.

Questions

 • Plans & Features

97

6

0

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Voicemail issue on AT&T TL86103

I keep seeing the voicemail alert on the phone screen. I check, and no voicemail in the system. I have to clear it in settings. But, it keeps coming back several times a day, usually within minutes after I clear it in settings. I constantly check and have no messages, but the alert keeps coming back

Questions

 • AT&T Phone Equipment

168

5

0

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Paid my bill on the 9th. Tried to upgrade to another plan this morning, wouldn't take credit card and completely lost the original plan.

I paid my bill on the 9th, ran out of data and tried to upgrade to a higher plan, and in doing so I couldn't get my credit card to run. Apparently my old plan was lost, even though I had 3 weeks left. Now I have no phone service and can't connect to internet anywhere hardly. What do I do to get the

Questions

 • Plans & Features

86

3

0

Accepted Solution

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USPS said I couldn't buy insure pre paid package containing trade in phone but ATT suggests it- anyone insure their trade in package?

I followed ATT instructions and packed up my old phone with materials they gave me and went to USPS but then usps said I couldn't insure package even though ATT in their instructions suggested it. Postal worker said I could pay to send package and add insurance, but you can't add anything to a prepa

Questions

 • Samsung

131

3

0

Accepted Solution

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How to do a device unlock on an iPhone to be used with a different carrier.

So there something I can do to get a divide unlock to be able to use my phone with a spectrum which is a different carrier than already being used ?

Questions

 • Apple

165

1

0

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Setting up IP Passthrough for Asus Router RT-AX55

I'm attempting to set up a new router (Asus RT-AX55) to replace the crappy one that AT&T provides. I see that I need to setup an IP Passthrough and have found the instructions online, however when I go to 192.168.1.254 I'm not getting the same looking "screen" that the instructions show. 

Questions

 • AT&T Internet Equipment

151

4

0

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ATT.com/myprepaid

I am trying to access the online access to our account. They keep sending temporary  digit pin codes to the account.  I would like to get away from temporary to permanent pin codes.  How can we make a permanent change?  They are sending emails with no relevant information in the

Questions

 • More AT&T PREPAID Discussions

130

4

0

Accepted Solution

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Poor quality internet

I had ATT internet installed at my home. The service technician left and the internet was not working. I called ATT and told them the internet was not working. Another technician came out and told me the service was very slow and that there is nothing they can do. They suggested I cancel my service

Questions

 • AT&T Internet Installation

409

15

Accepted Solution

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Transferring phone number to a prepaid account (prepaid sim not working after a week has passed)

I was transferring phone number from another carrier service to AT&T. I chose the 12-month prepaid plan online. I received the new sim card on the second day, and it said there's no need for me to activate a prepaid account. But my phone number was not transferred to the new sim card after a wee

Questions

 • Account & Usage

283

3

0

Accepted Solution

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Problem with Unlocking

I bought an iphone 6s which i paid in full... tried to unlock it and was told its active on another account... I have know idea who that person is i called AT&T and they told me they can't help... and i need this phone unlocked... someone has any idea how i can do that?

Questions

 • Other Phones & Devices

52

1

0

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How long to fix a cable cut by an ATT Tech

On 12/2 we suddenly lost internet - been with AT&T UVerse for 6 years with no similar issue. Attempted troubleshooting and ATT SmartHomeManager said a tech dispatch was needed. 12/3 a Tech comes and told us that the line had been cut by another ATT Tech while trying to install other lines; and t

Questions

 • AT&T Internet Account

788

3

0

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How do I cancel my DSL Internet service online

I’ve tried calling the customer service number during business hours and continue to receive a message that they are closed. I need to cancel my DSL Internet service...am I able to do that online or do I have to speak with an agent (when they’re back to work and answering calls)?

Questions

 • AT&T Internet Account

205

1

0

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Text Message Problem

Hello, I can't receive text messages in China. How can I fix this?

Questions

 • Data & Messaging Features, Internet Tethering

85

1

0

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No 5G on iPhone 13 Pro with AT&T

No 5G on iPhone 13 Pro with AT&T while my friend’s AT&T iPhone 13 Pro has 5G everywhere we go.

Questions

 • Network Coverage

659

3

0

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Current AT&T customer and want to switch to prepaid plan with same number

I am currently a regular wireless AT&T customer and my dad wants to gift us the prepaid plan for Christmas. When I go through the steps to purchase the prepaid plan and look to transfer our numbers it says it cannot be transferred. The person in store said it should be able to. Has anyone succes

Questions

 • Account & Usage

291

3

0

Accepted Solution

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Recover Lost Data - Android

Learn How To Recover Your Android Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In som

Questions

 • Android

8.7K

8

0

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Can someone explain my wireless charges?

Hi all, I have one phone on my wireless plan, and I also pay around $45/mo. for internet services. I'm being charged $121 a month. My current phone is paid off.  When I expand the "Wireless" portion of my bill, there are two charges. One "shared plan charge" for $35.32, and then a charge

Questions

 • Wireless Billing

993

7

0

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