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U-verse Transfer of Service Permitted?

As a grandfathered service, is U-verse Transfer of Service to another member of the same household permitted should the account holder die?

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email address

I canceled my AT&T internet service. My email addresses are set up as @att.net addresses.  Will I be able to keep these email addresses?  If so, how do I access them?

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62

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How do I replace my U-verse gateway?

How do I replace my U-verse gateway?

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3.9K

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internet goes out CONSTANTLY

Ok I just got ATT Uverse max plus installed yesterday ever since then the Internet has gone out constantly I don't understand it.. I ditched Comcast for you guys I hope we can get this resolved so I can stay with you guys.. I have tried all I can think of: tried different channels, restarted the gat

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Can I upgrade my gateway without renting it?

I have purchased a new computer and printer that won't connect to my ten-year old gateway equipment (3800 HGV-B). I do not want to "rent" new equipment but would like to purchase my own.  AT&T customer support said I could do that and that there was an approved list of equipment on their w

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1.6K

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PBS is not listed in my available On Demand TV networks. Why not?

PBS is not listed in my available On Demand (under Free Shows) TV networks.  Neither is the Discovery Channel.  Why not?   ABC, NBC, and several others are there, but not PBS. Not Discovery.  Comcast had them available as free on Demand options.  I know one can record a show, but if you don't know i

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12.1K

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Remove Favorites List

I already have 1 favorites list but another shows up with 0 channels. I never put that in and do not want two favorites lists showing. Please let me know what the steps are to remove the one with 0 channels completely.

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3.2K

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Why does AT&T refuse to run your fiber line the way you want them too in your house and refuse to put the 320 fiber modem in the garage?

As a customer, I feel like I am paying for a service and as the owner of my house, I shall be able to choose how to run the fiber to my house and where I choose to land that fiber within my property. I was told that if the fiber had to be buried even though the box that they run from is 30 inches fr

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880

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Internet Speed Question - Fiber Vs Copper?

AT&T is my ISP.   I have Fiber Optic lines up to the house.   I'm told that once the Fiber Optic hits the house connection, it slows down because it then travels over copper wire.   How can I bypass or fix this so that the Fiber Optic goes all the way to my computer?   Thanks for any advise!

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4.1K

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Using the U-verse app while traveling

I’m traveling. How do I watch a show I recorded this morning with the U-verse app?

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316

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Can I have two different routers in 1 house with the same carrier?

Can you have two different routers in 1 house but has the same carrier For example: in the living room there is 1 Uverse 5268AC router and another same router in my brother's bedroom.

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175

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U-verse app streaming no longer rotates on my iPhone?

Using iPhone and the U-verse app to watch tv. Problem started in November 2022, the screen will no longer rotate when turning phone 90 degrees to go full screen. What can be done to fix this?

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813

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Stingray Music

Stingray Music error "player could not be tuned to unexpected error" I have have unplugged TV from box, reset box and still having issue.  

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318

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Equiptment Destroyed in a House Fire

On November 14, 2019 we had a major house fire that destroyed the entire contents, including the AT&T 2-Wire Uverse modem. When I notified AT&T of the fire, the customer service representative said since the modem was destroyed, I did not have to return the modem. We didn't notice at first, but onl

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395

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New Construction home/fiber net

I live in SC. I currently have fiber net at my rental. I want to transfer it when I move to my new (construction) home in a few weeks. When I check my address, it is not in the system. When I check my neighbors' address, it isn't in the system either, but I have been assured by other neighbors on th

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291

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Connecting a second TV over coaxial cable

On U-verse HD TV with 1 box. I'd like to put a second HD TV in another room using the in-wall coaxial.What do I need?

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1.7K

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Why Are U-verse Recordings Being Erased? - Solutions from the Community

Learn what you need to to do keep your recordings Are your recordings mysteriously disappearing? Believe it or not, it could be what you are doing. Check out the info below to learn what you can do to stop losing your recordings.     Why are my recordings being deleted? A normal fe

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Property Damage during Internet Installation...endless agony

Hello folks, During internet installation(01/03/2022) the AT&T technician damaged the sewer line from main rest room in the garage wall and because of which Sewage water is leaking from the garage wall (even out side as well) when we use the restroom..The technician DIDNOT check if there are an

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1.1K

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A Question About Outbound PHP cURL Requests ...

I have several PHP scripts that download data for me in the evening using PHP's cURL function. So, the scripts all stopped working last night, and aren't throwing any error messages.  Is it possible that AT&T is blocking my outbound requests?  If so, any advice on how to debug this is

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89

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Device Access Code for NVG589

I am trying to bridge a Linksys router to my NVG589 router to see if it improves the slow performance of the NVG589, but when prompted for the Device Access Code, I put in the code that is clearly written on the side of the router, and it says "Device Access Code Incorrect".

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