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Customer service told me twice my email address was successfully updated but When I try to log in it's still my old email address

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

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43

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Download speed issue- Samsung GS2

My download speeds have gone down the tube in the last few days. I had speeds of 5-7 mbps download, but now average about 300 kbps. The upload speeds are unchanged if not slightly faster. The problem is not due to bad signal strength because I have the same issue everywhere. If somebody could please

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2.1K

4

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How do I improve the speed on my 5268AC router?

Hello I have a 5268AC router and am currently on a 100MBPS plan. I am getting nice fast speeds of 5-35mbps.    I have tried rebooting it. Consisting of unplug for 1 minute plug back in. Have done this twice within 2 weeks.  Also I have tried going to less congested channel

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302

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DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

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2.4K

5

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Fiber 100 to 300

I recently read somewhere that AT&T was discontinuing their Fiber 100. Supposedly the 100 customers such as myself would be upgraded to 300 and the 300 customers would upgrade to 500. I think this was supposed to take place this month sometime. Anyone heard of this or am I dreaming? If so is the

Questions

146

1

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Not getting full AT&T fiber speed

I installed the ATT fiber internet today in my apartment. I was pretty excited to see how the 1GBPs internet works but turns out it is slower than the previous one I had from Spectrum. The speed test is barely giving me 100mbps download and around 200mbps upload speed. I am having a problem loading

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146.9K

79

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Data speeds on older plans vs new ones?

The new choice plan limits data speed to 3 Mbps. How fast is my current 15Gb plan?

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3.9K

2

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Is the NVG599 Gateway with Date Code from 2015 an upgrade from Pace 5268AC FXN installed 8/2018?

New service installed on 8/31/18. Last week was on the phone with Customer Service for account maintenance, and the Rep said I was 'eligible' for a new, upgraded Gateway. I asked why would I need an upgrade, since service was installed 30 days ago. Rep said it was a better Gateway and could not expl

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724

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Horrible service / reception / speeds lately

I've been experiencing horrible reception around my neighborhood (55044) lately.  My download speeds have been around 0.15mbps download, and I have been dropping calls.  I have lived in this same house for several years with AT&T and have not had any issues whatsoever until recently.  I've reported

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231

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new 5G iPhone - uploading pics takes forever

why does it take 4 days for photos to upload from supposedly 5G iPhone to computer?

Questions

110

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Stream Saver

I got a text yesterday saying that Stream Saver had been added to my phone plan. I have the GoPhone plan, 4 GB of high speed data that then slows way down when I've used all the high speed data. Ever since they added the Stream Saver it seems like my data has slowed down. Is this what's going on? Do

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3.6K

2

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Cell Tower Santa Barbara, Goleta, Port Hueneme

Are there issues with the towers in Santa Barbara/Goleta and Port Hueneme California? Because lately we been having problems in getting service, either its slow or no service. Yes we have done the rebooting network and sim removal. Still doesn’t work.

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101

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The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

Questions

324

1

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Why Is My Internet Incredibly Slow At Night? – Tips & Solutions From the Community

Learn why your Wi-Fi and internet may be slower in the evening When the sun goes down, the creepy crawlies come out, fireflies dance in the sky, and witches cast spells on your Wi-Fi to slow it down. Okay, witches are probably not the problem,  more than likely gremlins though. Just kidding.

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631

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ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Questions

412

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ATT Wifi Extenders effective?

I have my gateway in the basement because it allows me to connect to 4 different ports on different floors of my home office via existing Ethernet. However, the wireless coverage is not good on the main and upper floors, even though I have connected ATT Wifi extenders (one on main floor, one on uppe

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1.2K

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Weak Wi-Fi? You May Be The Cause - Tips & Solutions from the AT&T Community

Learn why your home setup may be the cause of your loss of service and poor Wi-Fi You probably think your cool, super nice desk set is great. You have your wireless printer close by, a minifridge with delicious snacks, your Amazon Echo ready for commands nearby, and maybe even some speakers to play

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35.8K

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Plan 100 Mbps - What is My Expected Download Speed?

I am not in a fiber area yet so my plan is the 100 Mbps speed. I have confirmed that the router is receiving 100 Mbps. The switch that I am using is a 1G speed and I have confirmed that my PC card is reading 1Gb. Why can I never get more than 6 - 14 Mbps download when testing it through the typica

Questions

174

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Call allegedly from AT&T saying I could go from 300mb/s to 500mb/s and my bill would go down by $10/mo

I received multiple calls from 877-910-0501 and finally answered. The person said they were with AT&T. They asked if it was me and if I still resided at my address then said they were calling to offer the an upgrade from 300 to 500 and save us $10 on our bill. I asked if there was any catch or c

Questions

19.8K

11

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[TEST] 5Ge speed on my Samsung

I see the 5Ge symbol on my Samsung but what does it really mean? How can I test if my service is running faster than 4G LTE?

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63

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