My checkbook is not missing. My debit card was not used. The only explanation that I can think of is that someone that I wrote a check to inadvertently left the check information exposed. Someone used the account #, Routing# and my name and address to pay ATT for something for almost $300.  My

Will I still be charge after i return my late non-returned equipment to the UPS store?

after submitting a payment my confirmation said submitted 2 payments.  How do I stop one of the payments?

My internet and home phone services have been canceled. The final bill indicates ATT owes me a refund. How long does that take? Is it repaid back electronically to the bank account I have on record or is a paper check sent to me?

I transferred providers from T-Mobile to AT&T via a trade in deal. I sent my iPhone 11 Pro back in place of my newly received iPhone 12 Pro in the box it was shipped in, with the provided return label. Yet I have yet to recieve any confirmation of it being aquired or to see any activity on my ba

Hello, I recently received a modem to self install my new AT&T fiber internet in my apartment through self install. I had some issues, talked to customer service, and they set me up with a tech visit. The tech arrived and introduced someone else who they said would be helping him with the inte

I was using an AT&T prepaid plan worth 40 dollars. I recently shifted to a family multi line discount plan, however, I had about 10 days before my account was due. Would the amount be adjusted in my current bill, or would I lose the money?

Were you surprised by an app purchase? Did your 3 year old get a hold of your phone? It has happened to people I know and an issue I see on the forums. Check out the information below to learn about app purchases and information on how to manage them.    Type of App Purchases and How To

I'm a brazilian who was visiting America and I activated a prepaid account on the 10/28/2018. I came back on the 11/12 and tried to suspend my account by contacting the Customer Service Phone Number. They assured me the account was suspended.Later I found out I was still being charged on the AutoPay

I placed an order for wireless service and it was $238 for the taxes and such which was deducted from my bank immediately.  An hour later I cancelled the order and I received a message saying the Order was cancelled and I wasn’t charged but I definitely was charged and now it’s been 2 days and my mo

I previously paid 30 dollars (autopay of a 35 dollar plan) a month for 1 GB internet and unlimited text and calls for my prepaid plan. I decided to upgrade to an unlimited internet plan of 75 dollars a month and tried autopay for a month (January). I noticed that I paid for both the 75 dollars and 3

My ex partner didn't have permission

I cancel my account some months ago. I switched services at the beginning of the last month of service. However the reimburse I received has nothing to do with I paid in that last month of service. I should have received the prorated amount of the service that was not used which was like 21 days. I

I got a phone from ATT, there seemed to be some issues with with voice.  so I requested for a replacement, a $122.30 some dollars I had to pay for some reason to send in a replacement phone.  I was surprised ATT asked me for deposit because the phone was free as part of promotion going on on prepaid

I had ended an account back in Dec 2015 and opened up a prepaid account right after. The ended account still was getting charged to my bank account and for the last 5 years I was under the assumption it was my newly opened account due to them getting charge to different credit/debit cards. The total

Hello, I'm an international student and due to the COVID-19 I had to go back to the Czech Republic. My autopay just renewed today, however I am not in the US anymore and won't be using any of that data/calls/texts. I already cancelled my autopay but is there a way to put my 40$ on hold, since I am n

Hi I’m Katarina I just purchased an sim car in a store and tried activating it I thought I was doing the right way but I realized once I placed an order online through att that I ordered a SIM card I already have one I just wanted to activate it I don’t need the SIM card and I also wanted to try and

Just purchased a prepaid sim at att outlet, it was activated and i have logged into my account to check, so the sim is activated. I have restarted the phone, there is a coverage in the area(checked in att portal), have reset my network settings, my phone Nokia 5.4 is in the list of supported phones

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

hi ... i'm a senior who has an ATT pre-paid $.35 a minute account with a $200 balance in it ... apparently the balance expires may of 2023 ... this phone is only used for emergencies ... it used to be $.10 a minute ... i never got anything from ATT saying the price was going up ... !! what are my op