Hello, I have a microcell to boost my signal. As 3G is going away, AT&T says to go to att.com/AcceptMyDevice to accept a free AT&T Cell Booster as supplies last. I've been trying to access the site for days from my phone and my laptop and it doesn't work.  Recently sent a message to

Is this supposed to happen? I was just testing out a phone and wanted to try using mobile data on it, but when I tried to use mobile data it didn't work. Then when I transferred the sim back to its original phone I wasn't able to use data at all. Wifi was fine, it was just the mobile data that disap

For some reason the wireless phone signal is terrible in my house/neighborhood. Even if I show good signal at the top of my phone, I still experience issues. Phone calls constantly drop and or cut out. My signal is worse at home than it is anywhere. The entire neighborhood has the same issue. Is the

I have wireless home phone, and was sent the new IFWA-40 to replace the old 3G unit. That's fine. Technology moves on. So I set it up and hooked up the cordless phones. They all get a lovely dial tone. So far, so good. The trouble arises when we try to make a call or someone tries to call us. Fro

I would like to know when fiber internet will be on my street. There are people 2 streets over that currently have fiber internet. I am paying the same amount for 10m dsl that they are paying for 300m fiber. There seems to be no rush to get fiber to customers like myself.

We have a major Land Development Project in the City of Allentown and submitted a package containing plans and utility clearnace forms to AT&T corporate in Texas but never received a reply. Who would be the appropriate contact in regards to a Utility Clearance? Thank you for your time.Form D – 4181

There is a new neighborhood just being built on the adjoining main road outside our neighborhood. They have ATT fiber that was run up the adjoining road. Does anyone have a way to request from ATT the same fiber be pulled into another neighborhood? When I call ATT they say my address doesn't have hi

I am from the UK and 2 years ago bought a pre-paid Sim and loaded it with credit. Because of Covid I have only just been able to return to the US and put the Sim into an old unlocked iPhone I have. I have a “no service” message and when I go onto Network in the Settings, it says the Sim is not provi

Weeks ago, AT&T mailed me 2 cheap phones with a warning about service to the subject phone ceasing. About a week ago, I awoke to no service on both sims. After much run around, I was told the phone was 3G and no longer supported. Something about HD voice. Someone was able to reestablish service

our DSL connection from our arris router to AT&T Uverse failed at about 6pm tonight. Can you please provide an ETA for a fix? I tried the chat agent, but there were no agents, and it said to try again later.

I got a note 10 plus as a gift and same is lock Would like for same to be unlocked So that i will be able to use same

I have an iPad with cellular and use prepaid 90 day data plans from AT&T, renewing as needed. My cellular service suddenly stopped working, and I got an email from AT&T saying that my cellular data account was cancelled. The only solution seems to be reactivating my iPad, but the AT&T a

Wanted to try att PP. Carefully did my due diligence, and located their whitelist: phones that work on the prepaid system. Settled on a Motorola G7 Power, expected it to work since its ON THE LIST. Got the phone, sim, and service. Almost works...fine internet, text no problem, but no phone calls

I'm moving into an area where, according to both the availability tool on the website and the customer service line, Internet 18 is the only service that is available. As a result, I have a few of questions that the customer service rep I talked and the rep at the retail store was unable to answer:

Hi there!   We are currently experiencing network difficulties in the Northeast area caused by a weather event. We are currently working to resolve this issue and will update this topic with any updates.   Additionally, customers are experiencing degraded or loss of service in the Los Angeles area.

Please help asap it's been a month of no phone besides wifi lol HELP

My mobile network is not working and is showing a circle with a line through it in the top right instead of the bar icon. Also, my phone keeps getting very hot, but I think it's because it is trying to link to a network. I currently have the phone off but on the charger and it is the normal amount o

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

I recently stopped being able to send or receive MMS pictures in messages app on my Samsung Galaxy Note 20 Ultra 5G. This started within the last 7 days.  I have tried everything, power resets, force stopping, turning on Wi-Fi calling, but to no avail.  

As I've seen in this forum many of you have been experiencing the same error and endless loop of trying to login with your provider AT&T the past few days not been able to enjoy HBO Max. After 8 extremely long support calls to various departments and getting transferred numerous times getting no