When I joined at&t in September, I was told by the clerk at the store that I could be given a discount of 15＄ if I paid in advance, but I have not been given any discount yet. Until now, I have paid 30＄ every month. I set up credit card prepayments but didn't get the deals I was promised.

I currently have one of 3 lines in my daughter's At&t account. I want to change my phone to a Samsung S 7 Edge. Can I simply use my current chip/SD card in the Samsung?

I’ve had this problem for quite a long time (a little less than a year). Sometimes I will get texts from emails that want to lead me to another site, which is quite obviously a trap. Is there any way for me to disable these from appearing on my phone?

Hello. Last December I gave my old iPhone X to my brother in law as a gift. He lives in the Philippines and unfortunately I didn’t get to unlock it before giving it away as a present. Can I still unlock it remotely if I have my old phone’s IMEI number? And which IMEI number should I use - the physic

Can you use a 4G LTE SIM card in the iPhone 12? Theres no 5G where I live yet and I would prefer not to change my plan and pay more until there is 5G coverage in my area. Also I can't wait too much longer to get a new phone since my iPhone 6 is on its last legs. No sense paying for 5G plan when ther

Can Apple iPhones be used on AT&T Prepaid service?

Hi, I'm confused here and wanted to understand better this policy. I returned an iPhone (Certified Like New purchased online) during December. The details are the following:- The device was shipped on Dec. 1- I decided to return it and requested a label (didn't get it in the box) on Dec. 7- I shippe

I just received an anonymous text saying someone was using my cell phone number in a social security spoofing call. What should I do?

Where or how do I get my iPhone to work again after being disabled from wrong password put in to many times, I have no computer.?

Do you need a data/talk/text plan for an Apple watch? Will it work with just the iPhone ?

Is it possible to use two phone numbers that are already on an existing AT&T wireless plan on an iPhone SE Second Generation? I have had zero luck with local AT&T store. Received conflicting answers via support online. I have a plan with 4 lines. I don't wish to change my plan. I want to use

How do I pay for the monthly balance for my installment plan online? All I’ve seen is ways to review my current balance and the option to pay the remaining balance which I do not have.

Hello. I overpaid the internet payment and I want it to refund. But I canceled my account already. How do I refund it? And I using a prepaid plan on my phone. I want it to cancel or just stop for a few months.  Where can I go to do this?    Thank you.

For a few days now, I cannot get my email on my iPhone for one specific email address. It was working for months and months, but started acting weird a few days ago.   I can see the emails on my MAC and on the GoDaddy server (via the web interface), but they do not not appearing on my iPhone.

Hello- I made did not know that iCloud would save text messages and did not have text saved to the Cloud in settings. I have all the texts for the last year in the phone but because of a legal issue I need to have some them printed out. I can access all texts information (time/date) in my logs in my

My daughter is traveling abroad and received a notification for “Carrier Settings Update”. Is this ok to do while in Europe? Is there any risk the phone will have issues after? She is using the AT&T International Data Plan.

My family hasn’t had cell service for two days. We can’t call AT&T’s customer service to see what is going on, because we have zero bars. Their website claims that there aren’t any outages the area.  But I have talked to multiple customers and they have been without service as well. Not su

These are on my bill and an extra $40 for both of these services

Do you have a APN profile for Iphone6? Can I download it ? I would like to use AT&T gophone SIM card with my Iphone6. Sometimes, the APN setting seems not to be able to be set automatically.

From the AT&T site: Purchase eligible device on a qualifying installment agreement including taxes on full retail price (upfront) and $35 activation/upgrade fee. What is a qualifying installment agreement? Only the 36 mo. option with AT&T? Or can so the 24 mo. installment plan with