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AT&T shows 1-3 bars of 5Ge, yet no connection

Every once in a while in NOVA, the cell signal has an issue where i get 1-3 bars, which is fine, except there is no internet connection or data connection. I cannot access google, Instagram, twitter, or anything else on my mobile data. AT&T, please explain this situation, there is no way to tell the

Questions

536

3

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Bought an iPhone from last owner who said it was unlocked but isn’t

So I just got this iPhone for $350 the lady said it was unlocked and well we have a different carrier we tried but then we noticed that it’s indeed still locked with Att. I have checked the att unlock but it says they still have payment what can I do?

Questions

141

1

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Fraud can’t unlock

I bought an iPhone on Facebook swap but shortly after I got it they reported it lost or stolen and now att won’t unlock it what can I do I paid too much money not to be able to use the phone

Questions

34

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unable to buy selected prepaid plan

I’m on an unlocked phone and have the $30/month prepaid plan. Why am I not allowed to change to the 3-month/8gb plan for $99? I get only 2 other plan options I can choose to change to when I am in my account profile. Also, unable to complete a new plan purchase if I select from the website and place

Questions

208

8

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Prepaid line usage abroad

Greetings,I have an At&t prepaid line which I purcahsed back in October 2017 when I was in the US. I reside in Turkey and kept using that line’s whatsapp on my iphone which I also bought together with the at&t line in 2017. Now I own a new phone and want to transfer my at&t phone line’s whatsapp to

Questions

86

1

0

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Finding a phone under my pkan

Can you track and find a phone that carries a SIM card you pay for on your monthly plan?

Questions

97

1

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Submitted unlock request, didn't find email, unable to submit another

I submitted a request to unlock an iphone on 10/4. I checked my email (inbox and junk), but never did see the email come through. Since it's more than 24 hours I've been trying to submit a new request as the initial email is now invalid (I still don't see it), but it says there is already a request

Questions

89

3

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Cellular data issues

Hello, are there any issues in 52402 zip code area? Cellular data is turned on, but is very very slow, almost non-available. Thanks

Questions

139

1

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Unlocked AT&T iPhone

So I recently unlocked my iPhone through AT&T and I was wondering is the unlock permanent? Can I now use other carriers?

Questions

730

1

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What phone will I receive next?

Since I am on insurance and they are giving me a new phone to replace the one I have now. What phone will they give me? Right now I have the IPhone 8 Plus does that mean they are going to give me the IPhone XS Max?

Questions

90

2

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Transferring contacts

Hey, everyone! I currently have an AT&T Cingular Flip IV. It uses a nano SIM and I have all my contacts saved on that SIM. I also have an iPhone XR that was gifted to me. When I put the SIM in the iPhone, it didn't recognize any of

Questions

42

1

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Group text of more than 10

Has this changed? I need to have about 15 on a text.

Questions

776

2

0

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Fed up, no service inside my home.

In the last two weeks I’ve been on the phone with your reps and tech support for over 2 hours, (yes, I’ve kept a log): August 31, 2020 25 minutes   Sept 2, 2020 20 min   Sept 10, 2020 35 min   Sept 18, 2020 41 min  finally they admitted you’ve tried everything to f

Questions

52

4

0

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BOGO and ETF

We got our Bogo phones back in Nov 2017 and have about 8 months left. Since we are traveling more often, we would like to get our phones unlocked and maybe switch carriers. Would there be an early termination fee if we paid off both phones?

Questions

589

1

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AT&T is trying to get my husband to pay for a cell phone he never had

We attempted to open a new cable tv account and was told that we had a remaining balance that was an past due charge account for $187. upon review none of the information could be verified other than my husbands name and security number. It appeared that someone opened an account in his name using h

Questions

162

2

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How do I pay the monthly balance for my installment plan online?

How do I pay for the monthly balance for my installment plan online? All I’ve seen is ways to review my current balance and the option to pay the remaining balance which I do not have.

Questions

5.2K

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Trade in Logistics

I have seen many recent posts on this topic. I want to trade in my iPhone X (perfect condition) for an iPhone 13 PRO.  I tested the check out process.  I selected my current phone for trade in.  I received a popup box with the $700  trade in value (potential - once they receive

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187

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Faulty iPhone Scam

Is anyone else affected by this like me?  Does this seem unreasonable to others too? So apparently, you can return your phone for any reason - even just because you're already tired of the color - within 14 days...Oh, wait, there's one reason you can't...the most logical reason of all: a faulty phon

Questions

184

3

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Unlock pre pay phone

I have asked for my daughters SE to be unlocked so I can add her to our account. Phone has never been activated on any plan or prepay bought phone at WalMart she has just used it for wifi. Att denied my request, said had to have service with them 6months before they can unlock it!! I paid for the ph

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80

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Looks like your IMEI and phone number don't match. Check your info and try again

I keep getting this error, when I try to unlock my iPhone 6. It has already been paid off and checked to make sure I typed in the IMEI code correctly.

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1.5K

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