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We will be traveling to Scotland for 10 days. Where we are staying, we will have Wifi so I know that I will be able to Facetime our family for the "calling" portion. What I am concerned about is ensuring that we have enough data to use Google Maps (since we will be traveling to sight-see type places
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Account Features
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Hi, I am planning a trip to India next month and is currently on AT&T prepaid plan. I have already enabled Wi-Fi calling. Will prepaid sim work in India?. If Wifi calling is enabled then will I be able to get messages and calls on my prepaid number? Thanks, V
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Network Coverage
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I live in KSA. I have note 2 from USA at&t. Since morning without any damage the screen got stuck stuttered a bit and now it just doesn't work. No water spill and did not fall down. Does the warranty apply in KSA as well. Please reply asap.
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Samsung
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If I am no longer in the United States and am in India now, how long do I have till I have to pay in order for my phone number to not be taken away. Last, I paid was on March 30th 2023 and I only return to the United States on August 18th. When should I make a payment? I have the prepaid $30 plan!
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Account & Usage
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I am a prepaid user and I find that I can't use my phone in Asia and I can't receive SMS.Please tell me how I can solve this problem.Thank you very much!
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More AT&T PREPAID Discussions
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I see the Galaxy S20 Ultra 5G is compatible. I am looking at the international version of the same phone. Most Samsung international versions do say they are AT&T compatible but I can't confirm this one. Please help.
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Device Features
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I need to unlock my phone, but I am in another country and do not have access to my mobile number to receive the verification code to start this process. When I bought the phone, I paid for it all upfront so that it would not be tied to the AT&T carrier, because I anticipated being out of the co
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Samsung
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Closed
Hello, I am currently outside the US and unable to access MY AT&T account online. I want to retain my number and pay all the due bills.I tried calling multiple times with another US number to +1.314.925.6925, however, I was never able to talk to a representative.Please help me pay my at&t bills and
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More AT&T PREPAID Discussions
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Hi, I have a 5 week stay in England upcoming this summer. I have (and have had for several years) the International Day Pass add-on. Will I max out my monthly billing at 10 days? There is stated a 'never more than ten days billed per cycle' in the plan. Or are there other options for the
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Wireless Billing
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Hi all, This is my first post on the AT&T forums. I switched about two weeks ago so we get could iPhones. I have been reading a lot of articles about this topic and I still have a few questions. Sorry if these questions are repeats. We go to Mexico about once a year. With our previous carrier, we c
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Account Features
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Hey AT&T Team, End of May, I'm traveling to Las Vegas, NV for vacation. Is it possible to already purchase and setup the e-Sim while I am at home in Germany?
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Plans & Features
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Hello, I activated the IDP before my trip, and now I'm here, but I cannot make or receive calls. Data is working just fine. I tried adding an eSim and it's not available. I really need to use do that my family can call me plus work related calls. Thank you
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Data & Messaging Features, Internet Tethering
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When I go to Japan, I insert Japan SIM. The consequence of this is I am no longer able to receive voice mail and SMS to my US number. Now, iPhone13Pro is eSIM and the SIM slot is vacant. When I go to Japan next time and get a Japan SIM, can both phone numbers be active? If not, how do I switch betwe
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Apple
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I want to purchase a iPhone 14 Pro with a physical SIM card tray, but I am in the United States, I also have AT&T Next Up and want to upgrade my old phone through that service.I could easily order an unlocked iPhone from Europe, but I would then lose my benefits of Next Up and have to pay for th
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Apple
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I purchase an unlocked AT&T Branded Phone (Axon M) a while back through an Amazon FBA seller for use in Canada as a backup. It is passed the return period. I set up the phone working fine except Android version is 7.1.2 AT&T Software Update says it is up to date! I read there is
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Android
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I am trying to figure out how best to compare these 2 options: Passport vs International Day Pass Not even sure if the Passport plan still even exists as I can't seem to find it listed on the AT&T site. Going to Italy and trying to finalize what to do on the trip. Thanks!
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Network Coverage
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Since I will be traveling out of the US soon, I checked my line options for international travel, and saw I have two options on my line. I do want the International Day pass (covers 210 countries, $10/day). The Travel Pay Per Use is as expected, exorbitant. Which option will AT&T us
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Account Features
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Can an ATT iPhone SE 2020 be used in S. Korea? The ATT website specifically notes that for S. Korean and Japan, a phone must use 2100 MHz, but does not specify GSM or UMTS/HSPA. According to the data the iPhone SE 2020 only lists 2100 Mhz for UMTS but not GSM.
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Apple
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Every time I click a link for an international day pass, it takes me to a site saying I need to combine all my accounts into one. I only have one account and the link doesnt work. I really need service and I'm already in Iceland. I cannot call any service number because I do not have ce
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Plans & Features
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My phone says “SIM lock” under carrier lock”. I am trying to add an eSIM to my phone because I am currently out of the country but my phone will not let me add an eSIM I tried under “Cellular” then “add eSIM” but admired I type in the activation code it says “unsupported eSIM This eSIM is from a ca
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Apple