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AT&T Fiber Cable?

The way my foundation and basement are configured, I need to have an electrician pre-run a cable from outside the house to my basement. My understanding is AT&T Technicians won't run cable inside the house to an interior room (not adjacent to the exterior wall). My question is, if I need to have an

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484

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Eero Wifi Router 6 with ATT Fiber Router?

Hello, the new Eero wifi routers are on sale and I wanted to buy one but I only wanted to use it as sort of a stable extender with my ATT Fiber router. But I'm confused on a few things, does the Eero routers work with the att routers and can I pair it as an extender so that I'm able to extend my wif

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4.9K

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Is it possible to self-install AT&T installation or do I need an appointment?

I would like to order AT&T internet service online and self-install the equipment. When checking out, i see no installation option other than scheduling an appointment. Additionally, is it possible to pickup the installation kit from a local AT&T store or do I have to wait for it to be shipp

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2.3K

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Technician visit required for static IP order?

Why is it required to have a technician visit scheduled for what would ultimately amount to providing me with a list of numbers to use for the static IP block I've ordered? It doesn't make a whole lot of sense and the two customer service representatives I've spoken to didn't understand my question

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426

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Want to use AT&T Arris BGW210 with mesh Wi-Fi Router

I'm thinking that to use my AT&T Arris BGW210 modem/router but get better Wi-Fi with many devices (cams and wall plugs) I can connect a Mesh unit via an Ethernet port on the Arris, turn off Wi-Fi via a browser login and then set up the Mesh unit to be the Wi-Fi connection. (The cams - about 5 of

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1.3K

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Change my phone number

How do I change my phone number on my phone

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169

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Not Currently Wire for Uverse

So, I am buying/moving to a house that had Time Warner Cable and is wired for cable.  From what I can tell it is not wired for a DSL type service like Uverse.  WIll ATT run the wires under the house/in the attic for free? I do not want TWC!  Thanks!

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628

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Fiber ran outside my house 2 years ago. Still no internet

I live in a rural area. AT&T dug up our street to run a fiber line through my area with a manhole access at the end of my driveway. They finished April 2018. I would like to know if fiber is going to be installed at my house. How can i get a technician or something to get out to my house and verify

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95

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Telephone for the Hearing Impaired

My Father is 85 years old, and hearing impaired. How can I get service to come to the house and install a CAPTION REAL TIME TALK PHONE?

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119

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Fiber Installation Logistics Question

I'm hoping one of the knowledgeable installers can help me get an idea of what is possible for a new fiber installation. The web tool says we can get "Internet 1000", which I am assuming means fiber.We rent, and the landlord isn't thrilled about the idea of us getting fiber installed, partially for

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137

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Green Boxes on the Street

Hello, I work for the City of Knoxville and a neighbor on N. Broadway keeps reaching out for the City to clean up some ugly green utility boxes left on the sidewalk. I reached out to the Public Service Department and they said that the boxes belong to AT&T. I have no idea who to contact about t

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652

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How can I get a COI sent to our property managers before an install?

Hi I need to get a COI sent to our property managers before an install. I've had no luck over other support lanes. Any help would be appreciated

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160

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Just got FiberOptic/Canceling Direct

I just switched over to fiber optic and I cut the cords and want to stream only.  Do I still have to use an ATT Modem/Router or can I use my own now? Is there any down side or upside to either?

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111

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When will we get fiber internet

I would like to know when fiber internet will be on my street. There are people 2 streets over that currently have fiber internet. I am paying the same amount for 10m dsl that they are paying for 300m fiber. There seems to be no rush to get fiber to customers like myself.

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205

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Linksys AX4200 Home Mesh system

Two questions. I am getting ATT fiber installed and I have a LINKSYS AX4200 Home Mesh System that i used in my old home and would like to use again. Is this system able to be used with ATT fiber and if so will the technician help with the setup during the install?

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132

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AT&T Digital Home Phone support

Learn what you need to make sure you get the most out of your Digital Home Phone service!   Overview AT&T Digital Home Phone Digital Home Phone Voicemail Service Digital Home Phone Features, Portal, & Caller ID Overview   Setup & Installation Setup & Manage Digital

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6.6K

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ASUS AC-5300 with BGW 210-700 Setup as Router

I need assistance walking through the proper way to set up my ASUS AC5300 router with the att gateway modem BGW 210-700. Been reading about cascading routers/ip passthrough but can't quite get one method to go about setting this up. Any help is appreciated.

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541

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when is att fiber coming to 33143

Two years ago ATT came to my home and told me they were putting in Fiber service in the neighborhood. Finally ATT cleaned up some trees in my backyard in July to give them access for ATT Fiber.   They put up a yellow rope across my back yard, presumably where the fiber will go.  Sinc

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Do green AT&T communication boxes in front of the house radiate wireless frequencies ?

Hello, In the front of a house near the drive way these are the AT&T communication boxes (3 of them). See the picture. Do these green AT&T communication boxes in front of the house radiate wireless frequencies ? What is the purpose of these boxes ? Are these supposed to provide some ki

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1.1K

14

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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