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False Advertising - FREE HBO today through 5/31

I was told my previous thread was merged into a "what we are doing during covid-19..." thread. However, that is FALSE. My previous thread was deleted.I received the following message from AT&T, and was told by someone claiming "NOT to be an AT&T employee" that maybe it was sent in error, which is n

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144

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Did AT&T Discontinue HBO Max Perk for its Unlimited Starter Plan?

I had HBO Max through AT&T up until today, but am now getting a notification saying that the information is no longer able to be verified. Did AT&T discontinue this perk for the unlimited starter plan without warning...?

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75

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I am still being charged for HBO Max

I ordered AT&T Fiber on May 30th, 2022. There was a promotion offering HBO Max at no extra cost. I have been signed in through my AT&T credentials since then, but I'm still being charged $14.99 by HBO. My AT&T account shows that I have HBO Max. When I click "Start Watching Now" it tak

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646

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Can’t sign in to HBO Max any more with Unlimited Elite Plan

Hello, I have an Unlimited Elite Plan and within the past week my sign in credentials for my AT&T Wireless Plan no longer works for HBO Max. I have tried several troubleshooting tips such as deleting and reinstalling app, as well as clearing cache to allow new sign in, however none of this h

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663

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ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

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412

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Not even sure where to get help.

Hi! So, I was an employee over at Warner Bros., signed up for AT&T phone services and signed up for the Elite phone plan that gives you free HBO. So last month when I was laid off, sure -- I expected the phone bill to change, but instead they just pushed me off the HBO..? I still have the same p

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116

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AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

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264

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HBO Channels NOT included with DirectTV stream with ATT Unlimited plan??

Hello, We recently switched over from ATT Uverse to DirectTv Streaming. We have an ATT Unlimited Plan and had access to not only the HO Max app but also the HBO channels themselves. When switching over from Uverse, we were initially told that we'd only have access to the HBO Max app thru Dire

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130

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HBO Max offer is false

I received a text stating that my account included HBO Max. I followed up and it does not include HBO Max despite the text chain and information on the AT&T website. I have AT&T Unlimited Plus (which is clearly shown on the screenshot of their offer page as an eligible plan). This fra

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126

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HBOMax conversion to MAX

Still trying to find out if we are keeping 4K/ATmos streaming on out AT&T/MAX accounts? Since there are now 3 tiers of MAX Ad-supported Ad-Free (1080P) Ultimate (4K/Atmos) When i log in to my MAX account, it shows (AD-Free)

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4.1K

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Does the AT&T Unlimited Premium℠ Plan include a subscription to HBO Max?

Does the AT&T Unlimited Premium℠ Plan include a subscription to HBO Max? Need to find out before I subscribe to that plan. The HBO Max list includes a plan called AT&T Unlimited and More Premium℠ Plan, not sure if it's the same.

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1.6K

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Max included with my plan not working

So just recently when I try to login to Max it says that it is not included with my package. When I go into my AT&T account and check my features it says Max is included. Max troubleshooting said to reach out to AT&T.

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4K

103

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Does my AT&T plan come with HBO Max or “Max”

i saw someone online state that it is included with some at&t plans. I have unlimited premium

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361

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HBO Max Bait & Switch?

I am on over 2 hours trying to connect with someone in the digital assistance center. My call has been dropped, the phone number I was given is not an active number, and I've been left on the open line with the agent (rather than on hold) and can hear him trying to connect to a disconnected line. I'

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51

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Max subscription

When I purchased internet service it came with free access to HBO Max. My account still shows this as valid.  However, since rebranding to Max, I can no longer access it.  I get a message that I no longer have access to this via AT&T.  But my bill and account still shows I have t

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239

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MAX Can’t Verify Subscription

Hi, I'm having an issue with MAX - it says it can't verify subscription. I do have Unlimited Elite Wireless plan that is supposed to give access to Max. What would be the best way to fix this? Troubleshooting tips I've found did not help. Thanks!

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40

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Can't verify ATT plan subscription when trying to log in to Max.

Hi, I'm sure that this is a relatively common situation. I have an AT&T Unlimited Plus plan. When I try to verify my ATT plan subscription when logging into Max I get the "Can't Verify Subscription" message. Could somebody please help me with this? Thanks.

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26

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"Troubleshooting Connectivity Issues with bgw320: Invalid Password Error on Bose 500 and Blink Outdoor Gen 3 Cameras"

I recently acquired the bgw320, and I'm encountering connectivity issues with certain devices. Despite confirming the correct credentials, devices such as Bose 500 and Blink outdoor Gen 3 cameras can see the Wi-Fi but are unable to connect. The error message indicates an "invalid password," even tho

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43

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Rewards card

I am disable, am I eligible to get the reward discount? I have a Mobil phone with Att.

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22

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HBO Max Login Issues with ATT Fiber

Can someone from ATT look into my account and check why I am no longer able to access HBOMAX? Technical support told me it was added for $0 without an expiration date well before the cut off earlier this year in June. I have called several times in the past but no one I get on the phone seems to

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255

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