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Warning: Broadband service is not available (Message ID: NAD-3302)The Motorola NVG589 device could not connect to your Broadband service.This can occur due to emergency network maintenance or other unforeseen temporary service disruptions. The Service|Internet LED light on the front of the system wi
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AT&T Internet Installation
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I currently live as a missionary in Guatemala but grew up in the US and have many friends and family there. My cousin in the US gave his brother here in Guatemala an old Pantech P8000 which is a 3G (not 4G) phone. It was a used phone when he bought it but it still works....But not in the US anymore
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Other Phones & Devices
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Hi! I tried to convert my sim into an eSim in the cellular section of ios (iphone 12), it said There was an error, unable to complete action so I didn't try again, but now it says Sos calls only and I don't have any service, I have tried to convert to eSim again on different Wi-Fi networks, but I al
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Apple
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Hi to the AT&T Community, I am new to ATT (3 mo) and ever since I made the change, my iphone stopped accepting text messages from any business who sends me a verification code. I spent half an hour on the phone with AT&T technical support only to be told that the rep had to write up a tick
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Data & Messaging Features, Internet Tethering
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Hi all, Perhaps this is a lame question but here goes: I am an existing, long-time customer of ATT on a family plan without a contract. There are several mobile phones on the plan, some of them are very old. I would like to upgrade one phone from a non-smart to a smartphone. When trying to upgrade
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Phone & Device Upgrades
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Is it possible to use WiFi calling and call forwarding on an unlocked Motorola phone? If I try to forward a phone it says Network or SIM card error.
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Android
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I have had this iPhone 13 for the last six months. Yesterday suddenly I noticed I had no bars, could not make calls or send texts. Essentially only able to use WiFi, though WiFi calling wouldn't even work. Contacted AT&T and used their suggestion to restart Network Settings and/or take th
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Apple
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I have a 1GB data share plan for my iPhone 5S. This is the only device I own and the only device that I should be charged for. My plan details, however show another $25 charge that simply says 'tablet'. I don't own a tablet and cannot remove the device. What is this charge? Just out of curiosity, wh
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Other Phones & Devices
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Buenas noches amigos, hace unos dias compre un telefono Kyocera de At&t, realmente queria liberarlo para poder usar un chip en mi tierra natal (Venezuela) cuando viaje para allá, asi que procedi a hacer la solicitud de liberación de forma normal, pero por distraido escribi mal el correo electronico
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Android
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I am trying to open an unlock request for my Note4, which is not under contract. But I am getting an error - Error: We found no record of the IMEI Number you entered. Check your device's 15-digit IMEI Number by dialing *#06# (errorCode.ULP2003) Pls help me Thanks Prajeesh [edited for privacy-pl
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Samsung
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My name is Vínicius and I'm from Brazil, I've never left my country. I've had my current cell phone (UMIDIGI A9 PRO) for at least 3 years and it's never had any problems but for a while I stopped receiving SMS out of nowhere and tried to fix it on my own and reset my cell phone. To my surprise it go
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Android
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When I go through the steps to turn off call fowarding on my Samsung Galaxy Mega I get the following error message: " Unable to deactivate call diverting for unanswered calls Unsupported by operator." How can I fix this so I can unforward my calls? Thanks!
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Samsung
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I would like to be able to activate this device again, it has not had active service for some time. I saw a forum post from several years ago here where another user faced the same problem. The model number is SM-G889A which translates to a Galaxy XCover FieldPro, I am not sure if I should post the
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Device Features
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I recently ordered the AT&T prepaid $300 for 1 year promotion from the AT&T site on Monday, January 6th . I received my SIM card and my number port status from my prior carrier shows as confirmed. However, whenever I try to activate, I get a GA309: "We hit a snag" error. Because AT&T hasn't activa
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Account & Usage
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I punched this device from abroad and I accidently got a locked iPhone from the seller. I got to know this after I came back to my original country, later after 1.5 years through apple support I was informed that it is locked with At&t. I then requested At&t to unlock it through its free web
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Apple
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Hi, I am unable to get to my router to change the settings. The IP address, http://192.168.1.254/ does not resolve. Please advise. Edward
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AT&T Internet Account
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I am getting the following error: "The system database is invalid. You may need to reset the device." on my ARRIS BGW210-700. I am using IP passthrough to my own router within my home network. Just happened to notice this error when checking in on the device.
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AT&T Internet Equipment
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Hi I bought an iPhone 12 online for my ddaughter, it was said to have been in great condition and carrier unlocked. Which was was lie because my daughter tried to out her sim in and it wouldn’t let her activate it cause the sim wasn’t supported my the provider, at first we didn’t know who the origin
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Apple
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Is this supposed to happen? I was just testing out a phone and wanted to try using mobile data on it, but when I tried to use mobile data it didn't work. Then when I transferred the sim back to its original phone I wasn't able to use data at all. Wifi was fine, it was just the mobile data that disap
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Android
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i have a range rover 2021 when i purchased the car came with a simcard for connected car from att after the trial data plan expired i did not renew or add more data to it it got canceled i still have the sim and it still in the sim slot of the car since then never taken out of
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Wireless Account