Greetings, Our dvr recorder will not record when the tv is off. We have already rebooted it and installed a new dvr recorder. Any ideas?

It would be incredibly useful to allow users to select an option on DVR series recordings which would keep a specified number of episodes.  Currently the only options are to keep until user deletes, or keep until space is needed.  Parents in particular like to record several different kids shows tha

If you are having issues, get more information on the forums about Troubleshooting your DVR and Troubleshooting your Streaming Applications. Videos available on U-verse On Demand can be viewed on the "Watch Option" feature on the U-verse App.  However, videos recorded on the DVR cannot be v

Well I recently got a uVerse connection. I was curious about the remote control having just one power button which just turns off the TV. Most other providers have a DVR off and TV off button. Is there a way to turn the DVR off when not in use?

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

when I had Time Warner I was able to start watch a show from the beginning in the event that I missed the first few minutes of the show. I don't seem to find the same capability with uverse unless i record the show.Am i missing something

Today when I turned on my tv I had a red x with a 1 under it. I used the posts in the forum to solve that. Only problem is now everything I had on my dvr is gone. All of my series recordings are still set but the things I already had recorded are gone.

Finally bought an HDTV and upgraded the $10 charge to HD channels. Last night, I was recording ONE show on HD but was UNABLE TO WATCH ANOTHER HD CHANNEL! I could watch a SD channel. Seriously? It's THIS restrictive? Am I not setting up something properly? Halp!

We are debating between Spectrum and AT&T.  The DVR is a big deal to us. I tried chatting with an AT&T Agent but I'm still unclear. Can we record a program to the DVR and then save it to an iPAD via AT&T's app and watch it outside the house? Can we watch it without streaming it (like on an airplane)

how do i record with different start times such as a sporting event running over

Two things - 1. Scheduled DVR recordings start 2 minutes early and extend for 2 minutes after show is over. How can I fix that? 2. Also how do you extend a show's recorded time in case there is a sporting event that runs over and causes network shows to start later than schedule.

[Subject edited for better exposure]   I just upgraded my VIP1216 to a (Arris) VIP2250.  If I look at the available space on this new DVR it shows 90% recording space available, up to 380 hours SD remaining, and up to 139 hours HD remaining.  The graphic bar also shows some space being used which I

I was looking at the WD DVR Extenders. They mention many services -but not AT&T.Do they work on a AT&T DVR? If so, which product?

Hello I'm having trouble finding out what the newest Dvr box that is available in my area? (Greensboro ,NC) Ive talked with several CSR reps and they are not in the loop. Can someone tell me what's available and how I could obtain such a thing? Thanks in advance!

If you have just started having trouble or your service has been acting up for some time, check out some troubleshooting steps below. These steps below have been provided by the U-verse Community Managers and are the most common fixes based on their interactions with other forums members. Note:

I've had uVerse since 2007, and after the initial growing pains in my area, and old house, I found a combination where all three receivers, connected through ethernet ports on the RG, performed flawlessly. Yesterday I had a new install at a new house and the technician said uVerse's go to plan these

I have noticed that the DVR cable box turns off by itself. Is this standard? My TV is not on when it happens. My real question and point of concern is: Does the DVR record my scheduled recording of programs when the DVR is turned off (whether it is automatically turning off or turned off by user)?  

Okay, so I am living at my friend's house for 2 months because he is on a vacation and he needs me to watch over his pets. He gave me WiFi password and everything, and he said something about a "Moto Vap" wireless TV box. I see it has its own WiFi but his normal wifi password doesn't work on it. I c

If you're having trouble with your receivers, as listed below, scroll down to find steps to resolve them. For Wireless TV Receiver help, check out our Wireless Receiver Solution page. Receiver resets Loss of recordings Pixilation Freezing Gear/ Cog, Red X, Client Unprovisioned,

When I want to record a series and select record the "Time" option is Is there a way to change the default to a "any day, anytime"?