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Will I be able to get a refund on my PREPAID payments?

I accidentally paid the phone bill three times. Will I be able to get a refund?

Questions

 • More AT&T PREPAID Discussions

48

1

0

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Where are my installment credits?

To whom it may concern, i am a brand new customer to AT&T, when I sign my agreement  knowing that i will get 3 new iPhone 11pro for free because of the promotion during that time. Why am I get charge the $34 dollar for each phone for 30 months, I need explanation!! Am I being lied to from

Questions

 • Wireless Billing

111

3

0

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Official Solution

fraud

an account was opened up under my SSN but not my name-I didn't authorize this account. I am now in collections for an account I didn't even open up. Please assist w closing this account and clearing my SSN from the collection agency  thank you 

Questions

 • AT&T Internet Account

173

1

0

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can’t get help getting service on a new construction hone

I live in a new construction home but my address isn’t on yalls registry. My closing person said y’all are on of the providers

Questions

 • U-verse TV Equipment

66

0

0

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Remove old phone line from my house

There is a phone line connected to my rental house. The house is going to be demolished next week. This line is connected from an overhead line.  I can remove it from the house but what about the line laying on the ground?  Who do I contact to get this resolved?

Questions

 • AT&T Phone Equipment

645

1

0

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How to get into email account

How to get email from account

Questions

 • AT&T Internet Features

47

1

0

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Need a supervisor to fix problem with activation

I upgraded 4 phones over the phone, was told they should be sent out in about a week. Get update telling me my line wouldn’t have new phone sent for 6weeks, which I can’t wait that long as my current phone is broken. I called in to change my selection to something available now, but was reassured th

Questions

 • Phone & Device Upgrades

103

2

0

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Closed

Was this data deactivation intentional?

In the middle of March 2020, an inactive at&t prepaid phone that I own was given suddenly active (data only) despite the fact that i hadn't paid the bill in several months. I did some research online and found out that it was due to this whole coronavirus situation. The article I read stated tha

Questions

 • Wireless Account

41

1

0

Accepted Solution

Official Solution

Unlock a device

It tell you to about shutting pdf tus iPhone thwn using the code them it data to put in a number is it the number that was previously on the device or my number that will be

Questions

 • Samsung

30

1

0

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How can i unlock my 11pro max,Someone help me please

I bought an 11 PRO MAX ,and there was something wrong with it. I added money to change a new one at Apple Service Center in China. The IMEL has changed, but SIM lock is still with it. I want to unlock it, but the sequence is prompted The IMEL is not ATT s, what should I do?

Questions

 • Apple

208

4

0

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Would an AT&T contract help with my credit score?

I was wondering if having an at&t contract help with my credit score?

Questions

 • Wireless Account

51

1

0

Accepted Solution

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I cannot connect TV to the internet

I have a samsung smart TV, and I cannot connect it to my at&t router NVG589. I have tried all suggestions in the manual

Questions

 • AT&T Internet Equipment

169

1

0

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Possible ATT cable lying above ground

Possible exposed ATT cable where a River Birch needs to be removed, lying between two branches of it. The arborist stated that whatever cable it is will be destroyed in grinding the stump down.  

Questions

 • AT&T Fiber Equipment

51

1

0

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Adding another port to my current internet service

I have the AT&T Internet 12 plan. I would like to have a second ethernet port installed in my home. This would be for a personal computer that would be plugged directly into the ethernet port rather than going through the wireless gateway router. This computer is on the other side of the house from

Questions

 • AT&T Internet Account

50

2

0

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Official Solution

Closed

Business Attendant?

It's a Business Phone feature, but there's no Business Phone forum. So I'll spam ones most likely to know. Is the feature AT&T Business Attendant still a thing?  Website is a loop of link to link to link back to beginning.  Phone customer service is music, then transfer, then m

Questions

 • Account Features

93

1

0

Accepted Solution

Official Solution

Terminate the phone plan and get the refund

Hi. I have a phone plan that started on March 12. However, I had to go back to my home country on March 14 without having chance to terminate the phone plan due to coronavirus outbreak. I contacted At&t to terminate my phone plan abroad here in South Korea, but it didn’t work. And now I found out th

Questions

 • Wireless Billing

554

1

0

Accepted Solution

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Prepaid minute card

I purchased a new airtime card and the cashier said she added the minutes to my phone for me but there not on my phone what can I do I still have my receipt

Questions

 • More AT&T PREPAID Discussions

41

2

0

Accepted Solution

Official Solution

AT&T Internet Fiber

I'd like to know when you plan on coming out our way? 1705 S. 114th E. Ave., Tulsa, OK 74128.  We are stuck with Cox Internet and are tired of overpaying!!!

Questions

 • AT&T Fiber Ordering

175

1

0

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make payment arragment

this is shirley [EDITED] i am doing for danny [EDITED] he had a death in his famliy and he needs time to pay the internet bill he gets paid sept 28 2021 so he needs his internet to play his games like pogo  i check emails for him so can extend the payment till then thank you  [EDITED per

Questions

 • AT&T Internet Account

289

1

0

Accepted Solution

Official Solution

Availability of fiber

The map shows fiber is available however it is not available on my street (Cranberry Crk). Can you tell me when fiber will be available in this neighborhood. Patiently waiting.....:)

Questions

 • AT&T Fiber Ordering

220

2

0

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