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Help w bill due to co vid 19

My unemployment hasnt kicked in yet and my service has been disconnected. Im trying to work from home using my internet and my son plays xbox constantly. Now we r having a hard time w our service suspended and i cant pay until i get the unemployment checks. Help

Questions

 • AT&T Internet Account

331

6

0

Accepted Solution

Official Solution

Current AT&T customer and want to switch to prepaid plan with same number

I am currently a regular wireless AT&T customer and my dad wants to gift us the prepaid plan for Christmas. When I go through the steps to purchase the prepaid plan and look to transfer our numbers it says it cannot be transferred. The person in store said it should be able to. Has anyone succes

Questions

 • Account & Usage

210

3

0

Accepted Solution

Official Solution

S4 Mini Showing H+ only!

First time posting, so any help is appreciated. 1) what is the difference b/t H+ and HSPA+ and 4G/LTE? 2) if they are in fact different, as noted above, my phone is showing h+ only (after i changed my APN from out of the box). does this mean i'm getting 4g? the 9195 model of the s4 is supposed to be

Questions

 • Android

18.8K

2

0

0

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How can I have two Open NAT Types for two separate wired consoles?

Hello. My brother recently moved in with me and he has his own xbox one. I have one of my own and I managed to change my NAT Type from Strict to Open with IP Passthrough a few months ago when I first got my ATT service. However, when we wired the second console to the router it is getting a Strict N

Questions

 • AT&T Fiber Equipment

138

1

0

Accepted Solution

Official Solution

Setup wifi calling in UNLOCKED s10

Hi ,How to setup ATT wifi calling in my unlocked s10 Samsung phone.

Questions

 • Device Features

280

1

0

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Official Solution

My phone number is being labeled as Spam Risk when calling ATT wireless customers and I would like this to end

When we dial ATT wireless customers from our office telephone number the call shows up as SPAM RISK. We are a legitimate business, how do I remove my number from that list?

Questions

 • Account Features

330

3

0

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Official Solution

Terminate the phone plan and get the refund

Hi. I have a phone plan that started on March 12. However, I had to go back to my home country on March 14 without having chance to terminate the phone plan due to coronavirus outbreak. I contacted At&t to terminate my phone plan abroad here in South Korea, but it didn’t work. And now I found out th

Questions

 • Wireless Billing

554

1

0

Accepted Solution

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My router is not working

My router is not working I’ve done all the suggested troubleshooting and still doesn’t work. Also can not get ahold of any one on the phone spent hrs on the phone multiple times. I’ve been without internet for 3 weeks going on 4.

Questions

 • AT&T Internet Account

83

1

0

Accepted Solution

Official Solution

AT&T shows 1-3 bars of 5Ge, yet no connection

Every once in a while in NOVA, the cell signal has an issue where i get 1-3 bars, which is fine, except there is no internet connection or data connection. I cannot access google, Instagram, twitter, or anything else on my mobile data. AT&T, please explain this situation, there is no way to tell the

Questions

 • Apple

327

2

Accepted Solution

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If I cancel my ATT account can I keep both my primary account email AND subaccount email?

I've been reading the forum questions and want to be sure that when I cancel my att internet, my primary account AND sub account email will still be available. If yes, will they all be available now from currently.com?   Finally, are they still under some kind of Primary / Sub account str

Questions

 • AT&T Internet Security

742

5

0

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Official Solution

Improving speed with NVG 510

I have run the speed tests, done all of the tips for improving my speed, and it is still in the 6/.7 range. The last tips to try are to add a Wi-Fi extender and/or new modem. I am in a small apartment and do not have any dead spots. Is there an extender that is compatible with this modem? If so

Questions

 • AT&T Internet Equipment

398

8

0

Accepted Solution

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Roaming in India

Hi, I have at&t prepaid and I had to travel to India on emergency and I reached India already. Just got to know that at&t prepaid doesn’t have roaming in India after reaching here and adding 35$ add on for roaming. Can you please let me know what my options are to have the number active

Questions

 • Plans & Features

330

2

0

Accepted Solution

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Closed

Business Attendant?

It's a Business Phone feature, but there's no Business Phone forum. So I'll spam ones most likely to know. Is the feature AT&T Business Attendant still a thing?  Website is a loop of link to link to link back to beginning.  Phone customer service is music, then transfer, then m

Questions

 • Account Features

93

1

0

Accepted Solution

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My Caller ID is my real name…

Every time I call a “random” person it shows my real name as my caller ID but I want it to show my number. I am using an IPhone 12.

Questions

 • Apple

44

3

0

Accepted Solution

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Please Update Your AT&T Email App Settings - Info From AT&T

If you received an email about updating your email apps from info@service.comms.yahoo.net, it is a legitimate email.    There is a new way to set up your AT&T email account in email apps that will keep your information even more secure. Please update or upgrade your email apps as soo

Questions

 • AT&T Internet Security

5.6K

2

0

0

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UPS lost my iPhone return

I sent back my iPhone purchase through UPS. I was just notified by ATT (about four months later) that they did not receive my return and are now charging me for the phone. I have the ups tracking number but that number no longer appears to be connected to my return. What are my options?

Questions

 • Apple

106

3

0

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Old AT&T phone wiring throughout the house. What is it?

I am an amateur here but the home was built in the early 1990's and has phone jacks in most of the rooms. Behind the wall the cables running into the jack are grey, 8 wire, non-braided, cable which has the laser printing on "AT&T-0 KD DIW 4/24 (UL) TYPE CMR 27204 FEET". I have searched the internet

Questions

 • AT&T Phone Equipment

487

1

0

Accepted Solution

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I have problem accessing file host provider - rapidgator.net inaccessible

Hi, I have problem accessing file host provider. I can access the website without problem if I use a Free Anonymous Proxy Browser like https://hide.me/en/proxy I also have no problem accessing other website. The problem persisted even though: (1) I restart my ATT Modem. (2) I restart m

Questions

 • AT&T Internet Features

185

1

0

Accepted Solution

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How can I get copy Text messages

How can I get a copy of text messages on one of children's phones that is in my name?

Questions

 • Data & Messaging Features, Internet Tethering

58

3

0

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Lost my phone, need to switch service to "new" phone - not data

So I lost my iphone a week ago, but my roommate gave me his old iphone. I have transferred all of my data (apps, contacts, passwords etc.) over to the new phone. My problem is that I cannot figure out how to switch my actual service over to the new phone so that I can access my cellular data, mak

Questions

 • Apple

160

5

0

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