How long does it take to get reward card? I have been waiting weeks and after reading previous reviews of people never receiving them, I am about ready to contact the better business bureau for falsely advertising a promo.

I am trying to transfer my number from my old ATT iphone8 to my new ATT iphone14 that I ordered via the ATT website upgrade process. I have been successful in upgrading one line/phone pair, but a second iphone8 upgrade to iPhone 14 will not transfer my phone number to the new device.  I contin

Hello all! I was wondering if anyone could explain to me why AT&T will not give me a BGW320 gateway device. I specifically requested this be installed when my AT&T Fiber service was set up a couple of weeks ago. My house is brand new and they installed some old piece of equipment that was c

HelloThere is an AT&T representative canvasing my neighborhood. I CLEARLY MARKED my front door NO SOLICITATION.  The representative does not press my ring doorbell - instead she opens my storm door and BEATS ON MY FRONT DOOR making my dogs bark and howl. I work from home several da

We have been trying to cancel landline since June of this year.  We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI

I recently applied for the ebb benefit plan. I received a email from lifeline 12/25/21 saying i had been approved and had until 3/25/2022 to register with a phone company. I then received a call from at&t stating i had been approved and received my approval number. Since i hadnt purchased a mobi

Hi, Offered to pay all I could right now (about 1/2 of what is owed unbenounced to me as none of the warnings came to me) but ATT will not restore service untill full pay of past dues even if I give the hardship temporary family constraints we face. We've been customers for many years. Here is a tra

I received multiple emails allowing me to claim my $100 reward, then got an email that says "Your AT&T Visa® Virtual Account Reward is ready for you! Use your account to make purchases wherever Visa debit is accepted online, in the United States, US Virgin Islands, and Puerto Rico. Click here to

Hello folks, During internet installation(01/03/2022) the AT&T technician damaged the sewer line from main rest room in the garage wall and because of which Sewage water is leaking from the garage wall (even out side as well) when we use the restroom..The technician DIDNOT check if there are an

I placed an order last week for the iPhone 14 Pro Max 128GB and it went through and had me upload my ID so I did. It sat there pending shipment date with no issues. A couple of days ago I canceled it because it was the wrong storage, it was 256GB, so higher. I went in later that day after it reset m

Hi to the AT&T Community, I am new to ATT (3 mo) and ever since I made the change, my iphone stopped accepting text messages from any business who sends me a verification code. I spent half an hour on the phone with AT&T technical support only to be told that the rep had to write up a tick

I cannot access two of my sbcglobal.net accounts. Recovery doesn't work.

On 2/14/2022 AT&T notified me for the very first time that my WF721 wireless home phone will be deactivated by the 3G sunset on 2/22/2022. I have obsessively called AT&T's 3G upgrade hotline at (800) 880-8581 every day since this emergency was revealed to me. No one at that number is able to

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

I have a huge issue with AT&T I live in rural KY but I am less than a mile from Logan County Line and I was told by Logan-Tel Phone Co that they could offer me fast internet service plus phone being I Live so close to the county line But being that you AT&T phone co is the phone carrier for

I keep getting looped between Direct TV and ATT when trying to see my actual bill. This has been going on for months. I even tried to cancel paperless billing just so I can see my bill but apparently that is no longer an option.  This seems to border on illegal.  There's also no real way

Ok I have a mobile hotspot 2 and pay monthly for data, I dont know how this happened but it isn't taking the password i set and when I try to enter forgot password they say they are going to text me a pin/password. How are they going to send a text to a hotspot?! So nothing is working and I am locke

I have tried to get help from At&T tech support to have our cell phone service changed to another provider by unlocking our At&T GoPhones (Lumia 640 Microsoft phones). AT&T did a "network upgrade" in Mid-March 3/12/22 & our model phone was dropped from AT&T's new "network". 1st,

We purchased a refurbished Samsung Galaxy S21 5G from a third party website. After realizing our phone needed to be unlocked by the previous carrier (AT&T) We received an unlock code and followed the steps to input said code. However, when powering the phone back on, there is no code input scree

Here's the deal..I stopped my prepaid service with At&t to try this "free," service called Q-Link. It didn't work out, so I want to start back with At&t. I can't sign in because it saids I have no account anymore. I was told on the phone to get a new SIM card and I could sign back up. I inse