I am looking to sign-up for Fiber Internet. I already have an ATT uVerse modem which I paid ATT ($150 approx.) for when I discontinued my service at my old address. This was because I was out of the country for a number of months early this year and no means of returning the unit at that time. Can I

I am working on a development in Mission, TX and I need to talk to someone about bringing service to a ground lease for a restaurant as well as a remodel and new lease building on the same property. This is commercial construction. We are working on getting addresses, but I can provide location info

whats the current status of fiber in madison? when will installs happen???

AT&T installed new cables to me & my neighbor about 4 weeks ago, both cables left above ground.At some point since then my neighbour’s cable was buried,mine was not despite the fact they are a few feet apart. MyAtt&t website really does not offer any way to address this kind of issue.

I am in process of adding my own ASUS router to my AT&T network which acts as the primary of four in a AIMesh configuration. The primary is plugged into one of the four ports on the AT&T Gateway.  I have a number of other devices, some through switches, plugged into the other 3 ports o

I was sent a 5268ac gateway to replace an older NVG589. Seems as if it should have been an easy swap, but process stalls at the broadband stage.  Continues to blink.  First it was a green blink, then turned to a red blink.  Called support, who only wants to sent a tech.  Any ide

I have tried numerous times to get the discounted low income rate for internet at my home and have been declined for 3 years now can you help me at my location or can you please help me find somebody that can before the school year I need internet please. All the streets around me do the only road t

I keep getting message that from their *7678 pin transfer service: Device not eligible to get text messages when I try to get a transfer pin so I can leave AT & T and go to another carrier.  When I call AT & T their automated message system keeps disconnecting me before I can get to a

I currently have a galaxy s21, it supports 5g but my current sim card does not. Is it possible to just upgrade to a newer sim card that supports 5g and keep the same number?

My wifi is so bad that I can't take any calls while im using it, my internet is hardly working and both My Smart Home Manager and MyAt&t app can not run any diagnostic or speed tests while im using it. I also am unable to message support using the chat support function. However, it claims that t

My gateway 2Wire3801HGV reboots itself, especially when watching anything on Youtube. This occurs at a completely random time. My gateway also has issues where severe packet loss occurs at random times as well. Lastly, my gateway also has a bad ethernet port that does not accept a cable. I think I'v

There is a ATT fiber line running on my property but ATT says they cant service my address. Since line is already run, who do I need to talk to to tap into it? I was told to ask for provisions and engineers dept via private messaging??

I need extension Until Friday

I cannot call out on my phone, only receive calls. If I try to make a call, I get redirected to prepaid tiered customer service. No one ever answers after I am put on hold. The Troubleshoot and Resolve Tool wasn't helpful. This has been going on for two days. I have a BLU phone. Android version

I read where 3G service is being phased out. My current ptrepaid account (flip phone) is 3G capable. When changing to  a 4G or better phone. 1) Can I still keep the prepaid plan I am now on? I'm pretty sure that plan is no longer offered but I am grandfathered in since I've had the account fo

I have an att prepaid plan that set for auto pay. I didn't have enough money in my account an the day for it normally to be paid. I paid it with a different card this morning, later in the afternoon the system collects another 66 dollars. Might I be returned the second payment?

Lack of work just getting back

I get charged an extra $15 every month for "support" but I have no idea what that is and I can't figure out how to tak to a real person at att.

Due to the COVID-19, my college shut down classes which prompted me to move back home for the time being. I was wondering if I could suspend my wifi or turn it off until I am going to return. Is this possible?

I’ve tried calling the customer service number during business hours and continue to receive a message that they are closed. I need to cancel my DSL Internet service...am I able to do that online or do I have to speak with an agent (when they’re back to work and answering calls)?