Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (13K)

Activity

Accepted Solution

Official Solution

bgw210 modem phone light is off.

BGW210 modem shows: Power light is on Broadband light is on The Phone light is not lit. Can you confirm that this indicator only applies to VOIP subscribers? Thanks  

Questions

 • AT&T Phone Equipment

71

2

0

AT&T Home Phone Displaying "No Line"

Phone is dead. AT&T U-verse modem "Phone 1" green light is off.

Questions

 • AT&T Phone Equipment

43

4

0

Accepted Solution

Official Solution

Closed

landline dies when router goes offline

why is my landline not working just because the router dies (every day at least once). isn't a landline supposed to be free of the internet?

Questions

 • AT&T Phone Equipment

106

4

0

How do I change the "HANDSET" name on the handsets with the CLP99587 Phone System?

How do I change the "HANDSET" name on the handsets with the CLP99587 Phone System? They currently all read "Handset", then a 1,2,3,4,5,6,7,8 respectively.

Questions

 • AT&T Phone Installation

32

4

0

Wireless Home Phone IFWA40

Hello, I have the Wireless Home Phone IFWA40 and I'm not able to make outgoing calls (fast busy) or receive incoming calls (straight to voicemail). I use the phone so someone can access my security door downstairs and I'd like to order pizza, ha ha ha! I've tried contacting AT&T Support but no

Questions

 • AT&T Phone Account

74

8

0

Accepted Solution

Official Solution

Can't make calls or receive calls on home phone.

Network Status indicator and Signal Strength lights are out. Can't make or receive calls on home phone.

Questions

 • AT&T Phone Account

454

3

0

AT&T wall mount bracket

I bought an AT&T CL82315 phone system for my house and I mounted it on the wall with the bracket provided.  I wanted to know if AT&T makes a plate to cover the exposed bottom portion of the mounting bracket.  The phone and the mount work fine, but the exposed bracket under the pho

Questions

 • AT&T Phone Equipment

39

3

0

FULL REMOVAL OF ALL AT&T FOR DEMOLITION OF A PROPERTY

I NEED A DIRECT NUMBER OR EMAIL (PREFERRED) TO VERIFY SERVICES HAVE ALL BEEN TERMINATED AND REMOVED FROM PROPERTIES THAT ARE SCHEDULED FOR DEMOLTION FOLLOWING A COURT ORDERED

Questions

 • AT&T Phone Equipment

81

9

0

In - ground line replcement

My line currently runs under full grown bushes that have built root balls around the wires and seem to affect the signal. I have already installed conduit from hub to house to have a new line put in place.  Please advise whom to contact. Thx already in advance  

Questions

 • AT&T Phone Installation

28

2

0

Accepted Solution

Official Solution

enabling call blocking wont work

whenever i dial *60 to enable call blocking on my homephone it just beeps like the number was incorrect my model of homephone is CL82413 please help!

Questions

 • AT&T Phone Features

136

2

0

How do I report an extremely rude salesperson?

This was at the AT&T store 13623 Nacogdoches Rd. San Antonio, Tx on Monday September 11, 2022. The woman would not give me her name. She was a young person with dark hair, lots of eye make up and a poor attitude. Several days before I had purchased two new iPhones which had to be mailed. I was t

Questions

 • AT&T Phone Equipment

24

1

0

Telephone Pole

Hello, I have been trying to get ahold of someone for 3 days now. We are the general contractor for a new build. We are scheduled to demo the old building but there is telephone cables still attached to the building from the telephone pole. Please give me the CORRECT number of who to call. I don’t h

Questions

 • AT&T Phone Equipment

21

1

0

No dial tone

No dial tone on digital phone. Just static.

Questions

 • AT&T Phone Account

51

12

0

AT&T ML 17929 makes clicking noise when on hold

I have the ML 17929 phone (2 lines). One line is connected to a POTS line from AT&T.  The other line is connected to a VOIP service via an OBI 202 interface.  When I put a call on hold (on either line) there is a loud clicking (about 2 clicks a second) which can be hear through the sp

Questions

 • AT&T Phone Equipment

58

15

0

Accepted Solution

Official Solution

change the number of rings

I am to locate how to change number of rings. Per Google: Account Overview > My digital phone > Check or manage voicemail & features: On voicemail setting tab, scroll to general preferences > set number of rings. Unable to locate this process and configuration.

Questions

 • AT&T Phone Account

96

1

0

Code 299 home phone features

For months I have been unable to access home phone features on the internet.  I have used 2 different browsers and always receive code 299 - experiencing technical difficulties.  I spent 45 minutes on the phone with people who don't  know how to listen - let alone solve a problem.  They have only sc

Questions

 • AT&T Phone Features

315

3

0

Why isn't my combined bill available on the webportal anymore?

My combined bill (wireline + wireless) is no longer visible on att.com and has not been since May. I have spent hours on the phone trying to get a copy but no one knows why its not there nor how to get the bill. I have talked to customer care, IMS, digital support, tech support and others but have n

Questions

 • AT&T Phone Account

73

4

0

Accepted Solution

Official Solution

Reverse phone lookup

Does AT&T offer an easy free way to see who called from an unknown number?

Questions

 • AT&T Phone Features

105

3

0

Need help getting my incoming calls log

I asked for help earlier and AT&T sent me an email with how to get my call log fully. I cannot find the "phone features" tab. I can however get into the calls for this period, but it only shows me the outgoing. This is my kids phone and this is very important. I need help. Please.

Questions

 • AT&T Phone Features

266

1

0

dispute a bill

I was in Italy from March 31 till August 13, and my monthly bill was accordingly higher than my normal bill of some $65. But since August 14 I have been in NYC and AT&T charged me as if I had been out of the country for the entire month of August.  Please fix it.  Myles McDonnell

Questions

 • AT&T Phone Account

30

2

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.