Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (27.5K)

Activity
Error 205.4

Hi - I had reached out regarding an error I receive when I login to hbomax. For the record I’ve never been able to login to HBO max due to the error I keep getting. I connected with a specialist who took me through many steps and established there is an error at your end. I was asked to wait 72 ho

Questions

 • HBO Max Login & Installation

15

0

0

U-Verse Equipment Recycle

Recently cancelled U-Verse and received an e-mail indicating my equipment is not needed for return and should be recycled. The e-mail further states "To help simplify your life and support the environment we've partnered with a 100% green compliant e-recycle center to take back your unused, non-

Questions

 • U-verse TV Equipment

127

8

Accepted Solution

Official Solution

Hbo max expired

I have hbo max with my plan but now it's telling  me my hbo max prescription  through  att has expired 

Questions

 • Watching HBO Max

155

3

Accepted Solution

Official Solution

HBO max

Is anyone having issues with their HBO max subscription through AT&T? It says that my subscription expired but nothing has changed on my account. Any advice?

Questions

 • Watching HBO Max

85

2

0

Accepted Solution

Official Solution

Subscription expired? AT&T issue.

Went to watch a movie and app says my subscription has expired with AT&T. According to AT&T phone plan I should still have this perk but I cannot get the app to work. I deleted it then logged back in and still nothing. I know I’m not alone here as I’ve seen many posts on Google this month a

Questions

 • HBO Max Account & Billing

119

5

0

Accepted Solution

Official Solution

Cannot login to HBO Max

HBO max is included in my selected plan, however when I log into HBO max with same login info, or through service provider, it says my HBO Max Subscription has expired through ATT but it hasn’t.

Questions

 • HBO Max Login & Installation

114

7

0

Accepted Solution

Official Solution

Subscription for HBO Max says expired even though I pay for the unlimited plan that gives me HBO

I've been unable to watch anything on HBO because my account says that the subscription had ended, please help

Questions

 • HBO Max Login & Installation

427

2

0

Accepted Solution

Streaming Apps

After installation by an ATT rep today of my combo ATT receiver/dvr, we are unable to access and sign into the streaming apps which we are paying members and able to do previously. Is there a quick fix?  We have already rebooted the gateway and receiver a couple of times.  Thx much!!

Questions

 • Watching U-verse TV

48

5

0

HBO Max cannot log into new device

Hi I have had HBO max as part of the offering from AT&at wireless. A call to AT&T wireless yesterday they said my plan still comes with HBO max my plan : AT&T Unlimited & More(SM) Premium Multi line My issue.  i cannot log into a new device.  i try log into in as T

Questions

 • Watching HBO Max

59

20

0

my u-verse bill has gone up

u-verse bill has gone up, totally unagreeable.

Questions

 • U-verse TV Account

46

2

0

Accepted Solution

Official Solution

Receivers not working with the Motorola BGW210-700

I recently received a New Gateway from ATT&T. The Motorola BGW210-700, which does not have a coax port in the back like my previous gateway did. Now the othe receivers in my house do not get a signal. Do I need to get different receivers?

Questions

 • U-verse TV Equipment

101

2

0

AT&T reward card does not work and calling is a joke

I recieved my AT$T reward card. I activated and the rewards number happily give me my available balance. It says it can be used everywhere visa debit is used. Instead I have been denied everywhere visa debit is used. Its rather embarrassing to be declined in public.tried using it online same results

Questions

 • U-verse TV Account

5.1K

15

0

Uverse program guide

I've noticed the last few days that there are no longer program descriptions and titles and basic info about the shows on the Uverse in-screen program guide. So you have no idea if this is something you've seen before or not. What gives?

Questions

 • Watching U-verse TV

42

1

0

Uverse on new Samsung TV with Alexa

Just replaced my TV and Fire TV Cube with a new Samsung smart tv that has Alexa built in. It seems to work well with my uverse DVR box, in fact it mostly works better than the cube did. The only problem I’m having is that I can’t seem to turn on the cable box via Alexa any more, nor does it turn on

Questions

 • U-verse TV Equipment

34

4

0

Can't sign to bo max

Having issue with sign-in into HBO max account

Questions

 • Watching HBO Max

17

1

0

HGTV channel on ROKU not working

I am unable to access all the locked content on this channel on my ROKU even though I have access to this channel as part of my paid subscription. I login through the app authenticate the provider, I get signed in just fine but then I can’t access any episodes. Has anyone else experienced this? How

Questions

 • Watching U-verse TV

365

4

0

HBO Max & Discovery +

I've been reading that HBO Max will be merging with Discovery + some time next year. What will happen to those of us who have HBO Max included in their wireless plan?

Questions

 • Watching HBO Max

21

2

0

Replacement AC Adapter (Power Cord) for U-Verse Receiver Model # VIP1200

Which AT&T department (phone #) can help me by sending me a replacement AC adapter (power cord) for my U-Verse receiver. The power cord no longer works. The U-Verse receiver works when I use the AC adapter from my other receiver. I'm paying monthly receiver fees so I would expect AT&T to se

Questions

 • U-verse TV Equipment

26

2

0

Accepted Solution

Official Solution

Cancel HBO Max

I need to cancel HBO Max before I get charged again, cannot find how to do it. It’s a part of my wireless package.

Questions

 • HBO Max Account & Billing

20

1

0

ISB7005 set top box locked into wireless mode connect prompts

I am actually posting a solution: My set top box powered up asking to connect wirelessly to the WPS access point even though I have an internet connect cable attached. After resetting the box, the gateway, and a host of other tries I succeed by disconnecting power on the set top box and waiting

Questions

 • U-verse TV Equipment

21

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.