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Calls, Texts & Data randomly going out (iPhone 13)

I have had this iPhone 13 for the last six months. Yesterday suddenly I noticed I had no bars, could not make calls or send texts. Essentially only able to use WiFi, though WiFi calling wouldn't even work.  Contacted AT&T and used their suggestion to restart Network Settings and/or take th

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149

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Unlock device/ Bill assistance

Hi, I have been trying to unlock my previous phone through AT&T unlock device online but it keeps telling me that I have to pay off the device first. Error message: "Looks like you haven't paid off your device yet. Follow these steps to pay off your installment plan. Then, wait 48 hours

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304

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0

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Online Account access

PLEASE, PLEASE JUST HELP ME GET ONLINE!!!

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104

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0

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iPhone 14 down payment

I went in to switch from cricket and was trying to get the iPhone 14 plus and was told I needed a 720$ down payment!! My credit is amazing and the worker could/would not tell me why they needed 720$ of a down payment on an 800$ phone!!

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730

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Charging port

I need to see how much it would cost to fix my iPhone 12 charging port. TIA

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152

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Visual voicemail charges for new lines

I added two lines a couple of weeks ago. I have a total of 5 lines. I have been charged $14.67 for each new line I added for visual voice mail on top of the per line fee. There's no option to turn off the visual voicemail feature either in the ATT app or website. Note that this VVM charge o

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1K

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Lewd texts

I am getting more and more lewd texts these day. What is AT&T doing about this?

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597

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Free I-Phone from ATT/Direct TV - Phone was not free!!!

02/19/21 To whom it may concern: I am trying to figure out who I can contact about the free I-phone I was offered a few years ago. I filed a complaint with the FCC regarding this matter.  Basically, I was offered a free phone when I called Direct TV to reduce my monthly television bil

Questions

172

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International calling

Hi, I’m planning on adding a passport pass for french travel. if someone calls or texts me from France while Im touring, will the 10.00$ kick in?  Or will I get charged local rate? if I do not buy any international plans,  will I still receive texts in France from USA and from France?

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274

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iPhone 12 Pro vs iPhone 12 Pro Max

Hi, I'm planning to upgrade my iPhone X and get the 12 Pro or Pro Max. I'm still on the fence as the Pro Max is really big, but has potentially better camera features which might be worth it. The main differences that stop me from buying the 12 Pro right now are the bigger sensor in Pro Max (so a

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371

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Is it possible to recover a deleted voicemail that's 60 days old?

Is it possible to recover a deleted voicemail that's 60 days old?

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746

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Caller Name ID on Iphone

Does anyone know when caller Name ID for Iphone will be coming.   Currently live on Verizon and TMobile iphones, and At&T supports with some phones, but no iphone yet.  This is a huge feature for me, as I use my phone for work, so most of the ppl calling are not in my phonebook.  Would love to see w

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7.3K

13

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Cross Upgrade with Next Up Lines

I have 4 lines with AT&T and am receiving bogo credits on two of them. I needed AT&T to transfer the bogo credits to the other two lines because the ones with the promotion also have next up on them so when I upgrade I will lose my credits. They told me they can't and I can do a cross-upgrad

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889

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What are the instructions to unlock for active military?

I’m being deployed overseas and need to unlock my phone to use for a different carrier while I’m there and I found that another carrier provides service there can I unlock my phone use another carrier and still pay my installments on the phones?

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276

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know for sure if HD Voice is working

I'm curious to find out if there's a way to know for sure if/when HD Voice is actually working during a voice call apart from sound quality or coverage map. I think it should be and maybe it is but it doesn't really sound like it. We have an iPhone 7 and an iPhone SE both with LTE Voice and Data ena

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8.5K

3

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unlock iPhone

I got an iPhone xsmax lock,my friend gave it to me in my birthday.I want to unlock this phone but I had a problemI checked iPhone imei on att.com, results that my iphone has previously been reported as lost/stolen device by an AT&T customer. but I think it just a confused..Immediately,I talked

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152

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Phone Number Recycling/Reusing

Can anyone shed light or give background on AT&T policy for reusing phone numbers? I disconnected my line over a year ago and have read about problems in the telecom industry with reused numbers. Does anyone know or can describe AT&T policy when recycling/reusing phone numbers? Thank you.

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2K

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can text messaging history follow to a new cell phone

Just changed from an old Android to an iPhone 13 Pro Max.  Is there a way to bring forward to the new device the text messaging history seen on the Android? 

Questions

128

2

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IMEI and phone number mismatch

Our family has shuffled phones around as families do, and now the IMEIs and the phone numbers don’t match. How do I correct this?

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55

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Verizon keeps sending me notifications after switching to AT&T!

Anyone ever hear of this happening? I recently switched from Verizon to AT&T, and I keep getting a notification from Verizon saying "Verizon Cellular Plan Ready to be Installed".  It happens every 20-30 minutes, but it stops if my phone (2022 iPhone SE 3rd gen unlocked) is in airplane mode

Questions

345

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