AT&T cut corners by hiring a third party to install fiber optic in our neighborhood. No one inspected the work and it turns out they missed multiple houses. We signed up to upgrade our internet to fiber optic and now can not due to the incomplete work. We will now be without the service we signe

As I understand it when the availability search returns a positive result. That does mean that my specific address has at some point already been connected to fiber at some prior point. I have the Self installation kit but I do not seem to be able to locate the ONF port. The purpose of this message

The link is DEAD. https://www.att.com/support/article/u-verse-high-speed-internet/KM1046931 Do you have it or not? I have 1Gig service and it is supposed to be free according to all the sales people I spoke with.

This is ridiculous. I originally had DirecTV and internet scheduled for installation on 11/28/2018. The technician was at my house to do the install then found out DIRECTV isn't allowed in my area and that U-Verse TV wasn't offered. He said he could still install the internet but I would need to con

On Monday the Tech came and installed everything at my house. The only problem was the "Main wire" he called it had something wrong. I got upgraded to 24Megs from 12 when i called to request a service move to our new house and the guy offered it. the Tech said after they fixed the main wire which wa

I ordered a bundle of Direct-TV, internet and phone service on 11/24/17. The first scheduled installation date was 12/11/17. That is way too long to wait so I called on 11/28/17 to move up my installation date, and the rep moved it to 12/1/17 with the tech arriving between 9-11am. I got a confirmati

I am wondering if anyone else is experiencing occasional Gateway shutoff after successfully setting up a more powerful router. Normal operation is great and I have fantastic Wi-Fi throughout our house.

I have a 25MB ATT DSL line (the best I can do here in the country) that comes into one end of my basement to an ATT-provided Arris BGW 210-700 wireless gateway that is a combination modem/wireless router. I currently have that connected via CAT6 cable to a TP-Link AC1750 Archer C7 wireless router i

I have a wavlink aerial extender and also a Netgear ac1900 model ex6400b3 Wi-Fi mesh extended. The wavlink seems to be working properly but the Netgear is in a camper I would say 30 yards away from the wavlink. The gateway modem is in the back bedroom the wavlink router or extender is in the living

I was convinced by a good salesman to switch to AT&T, phones and Internet. We have had shotty coverage, but that happens, I can understand. The problem is that we never received the internet equipment, I have literally been on the phone with customer service for over three hours, I have the scre

Yesterday some technicians drove through my yard in a F450 and hit a tree and put 6 ruts in my yard. This was not in an easement either. The pole they went to was by a road they left on so not sure why they didnt come in through that same area but they broke a huge limb and snapped it and also put 1

i have a ADSL2+ router with basic DSL service. i bought a netgear n600 and netgear n300 router at a flee market and want to add 1 or both to system ?  Is this possible, and if so can anyone help ? i have tried once and it took me about 6 hours just to get system back to where i started.  

I've been an AT&T customer since 1975 45 years that a long time for us old folks. I had the old rotary phones they would provide to their customers and I still have the same number. Now I only have Home Phone and Internet. That's enough. A few years back I had them do something my son helped them be

Additional Une, 850 Shared Anytime Minutes with Rollover,Nationwide Long Distance & Roaming, Unlimited Mobile to Mobilecalling to/from other AT&T Mobiles, Unlimited Night (9pm-5am) &Weekend Calling Call Forward Feature, Caller ID, Call Wait ConferenceCall Feature, Mobilé Purchases &

Hi, My household needs a secondary Internet service. After doing the research, it made sense to give AT&T DSL a try. I scheduled an installation for Today between 1:00pm to 3:00pm. Unforunately, the technician stated to my mother (I work a 9-5 and my mother works at home so I gave them her number) t

I subscribed to the Uverse tv/internet bundle a few weeks back and scheduled my installation for yesterday 1-3 pm.  But an hour past the period, the technician said that he's not able to make the commitment without giving any reason as to why, and that a scheduler would get in touch with me.  I had

I had a technician come out in Oct 10 to fix my connection problem with my modem. He moved the modems location and created a new phone line in my dining room for the set up. Since then, I’ve noticed cords and outlets getting very hot to the touch. Today it rained and one side of the wall with two ou

Hello, The City is burying the power at our residence and we were instructed to contact AT&T to have the AT&T lines buried so that the poles could also be removed by the City.Could you please put me in contact with the appropriate party at AT&T who could help with this?Thank you!

So i just received another call telling me that it will be an estimated Date of Jan 17th for completion of the facility issues. This has been going on over a month. NO one can give me a straight answer and every post i see on the Forum no one has ever came back and stated my services are now connect

Hello i am about to have a tech come and do the installation in a few days. Is it possible for the tech to do all the installations outside? If anything have it done in the garage which is basically almost the center of the house? Because my parents do not want anyone inside especially with the viru