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S22: Text Reactions

Hello Support, I recently updated my phone with the latest update. However, I still do not have the text reaction feature. My wife has a S22+ and it also does not have that feature too. I noticed other S22 from other carriers have it. May you assist? Thank you. - Linh

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Questions about installation for Internet or Fiber: digging in yard? interference with alarm system?

Hi, I have questions about both the AT&T Internet or AT&T Fiber internet options. We have AT&T phone only, and are interested in adding Internet or Fiber internet (Fiber IS available in my zip code). However, I have a couple of questions. For either of these internet options, would digging in our ya

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197

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vpn settings for bgw320-505

We cannot get through our BGW320-505 Wi-Fi gateway using OPEN VPN. We can get VPN to work on the internal system. We have tried to ping the router from the outside with no success.  We know the outside world sees the correct IP when we do a "what's is my IP address"  it returns our IP

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2.6K

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Alarm light on ONT is on

So I got AT&T Fiber installed yesterday and it is already out today.  I have an service call set up for this evening but wanted to have a thread to update anyone else having the problem. Yesterday the installer was have a problem getting consistent readings from the outside box to the inside ONT (th

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6.2K

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wireless service, customer support, web site ordering, at&t,, firstnet

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

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68

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Free Apple Watch scam

I fell for that dumb watch scam first responders get. I know I’m not the brightest I trusted the person helping me and my partner out too much. Moving on what can I do. We gifted the watch but we are still stuck paying the 10$. Should we just attempt to save up as fast as possible to pay it off comp

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178

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A few questions regarding switching from Cable/spectrum to ATT Fiber 2gbps

I am currently contemplating upgrading my home network to leverage AT&T’s 2 Gbps residential fiber service. Being a network technician with a setup that accommodates public-facing servers through Unifi hardware, I am eager to ensure the service can fully cater to my needs. I have outlined a seri

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495

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When is AT&T going to fix downloading of "AT&T AntiVirus Plus"

I've been trying to download AT&T AntiVirus Plus for about 6 months. The downloads always fail when AT&T transfers the connection to McAfee. I've been through support and second level and was told AT&T would let me know when this is corrected.

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107

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Unprofessionalism

​I am currently speaking with Juan, and he refuses to let me speak with his supervisor or provide number or email to make a complaint. I am not a racist but the accent barrier is a issue but should not be used as a comprehension issue. I have spoke with several suppose to be loyalty supervisors and

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86

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How Can I decrease latency and increase download speeds and network speed?

Where I live, I don't have the greatest Internet, games either have horrible input lag or tons of latency, and I have an average 1 mbps download speeds. What settings could I put on my router to solve these issues?

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212

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AT&T Internet Air won't register

Hooked up AT&T Internet Air 4 days ago. It will not register me. Says "Registration Failed" every time. Support from the app is non existent and telephone support ended with "you'll just have to live with it"

Questions

1.5K

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I would like (need) Internet, Please!

I've been trying to get Internet installed at my house for over a year now.  On a weekly basis, I chat with customer support and its the same answers: sign up for updates regarding Internet in your area (I've have not received any emails regarding any type of status), purchased an hotspot device a f

Questions

309

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Fiberoptic Hole

Fiber optic was installed in my neighborhood a few months back. They dug out my backyard and put a box in the corner. I came home on Friday. The box lid was removed and left open. The next day I saw a large hole where they had dug up my yard to install the conduit. I went to look at the hole and it

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92

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Scheduled to upgrade my current 100mb to 1000mb and had a question about installing Ethernet ports

So I am scheduled to have my gigabit upgrade installed this next week. Currently I run the standard 100mb plan but the wireless connections (and some direct ones) have gone down hill. So to combat this, I was hoping the installer could install drop ports at 3 locations in my house. Or if this was ev

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886

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Fiber installation from my condo's outside corridor into my home office -- how should I prepare so all will be at hand for the AT&T techs?

Hi, all. I live in a three-story, 34-unit condominium. Some months back, AT&T ran fiber optic cable along the ceiling of each floor's corridor, with a white rectangular plastic box through which the cable travels in front of each apartment door. (Please see the photo of my front door with outsid

Questions

4.3K

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AT&T Fiber Installation Issues and Damage

Issue 1 - April 28th, 2023The technician arrived to run the fiber line from the ATT box to inside my house. The technician could not figure out a way to get the fiber cable into my dedicated IT room through our basement, so instead he punched a hole in the side of our house and ran the fiber cable t

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521

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New Internet Air Service get error message - Registration failed in browser.

windows 11 device outlook application has error message - Check your connection ... use browser to sign in to "wifi" when I attempt to launch browser I the error Registration Failed wait a few minutes and try again. I do have access to the internet - but this "login" message is agravating and wind

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3.9K

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No one showing up to install

Saturday, I called At&t (this number 866.861.6075) to order new internet. After speaking to someone, I requested the soonest date and the man on the phone told me that it would be Tuesday at around 11 am. However, the day comes and no one showed up, so I was wondering what do I do now?

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270

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Fiber line cut again!

Fiber line from the connection box to the house has been cut again by the neighbor's lawn contractors. I do not believe the company buying the line is going deep enough. How do we get this resolved? Have asked ATT for conduit with the response "we don't do that". What can we do?

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438

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Fiber, optics cable, attached to house

Can I have my fiber optic cable attached to the top of my house I will build a Raceway in side straight to the basement where he can reconnect

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103

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