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Can't make or receive calls, every time I try to someone I get "call ended" message instantly. This has been going on for all day. I rest the network and it works for a little while then I get the same error again, i tried to call customer service. I spoke with multiple reps. No one was able to fix
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Android
From the 2 attached images, can someone please inform me why i cannot apply this "Compatible" phone to my account Yes, the phone is unlocked....
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Android
I bought a new phone at Walmart. They said they made a new account with AT&T in order to get the phone working. then they canceled the account or tried to cancel, and AT&T did not cancel it. Now AT&T is trying to bill me for an account which does not exist.
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Android
I got a letter that stated to go to a website for a cell booster but the website is just cycling and showing a white screen. Please advise how I can order a ATT cell booster when the website is just cycling and non operative per the letter sent to my home. i have spent multiple times calling get
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Device Features
So yesterday our car broke down legit 1/2 mile from home why the boys went to get haircuts, it actually wouldn't start for me earlier in the day but when they got done my husband called to tell me it wouldn't start so I walked to their location to see if I could get it to start like I was able to do
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Device Features
After waiting for over an hour to speak with a representative, THAT representative assured me that the problem was fixed. IT WAS NOT FIXED!Cannot fix outgoing greeting which states "enter 10 digit phone number you are trying to reach"
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Account Features
Good evening, If I want to chat with the employee and ask for help or if I want to send a message request for help, I need to login which once again I am not able to do. Please help! I reached my home in Serbia to find that my At&t sim card is not working at all. I am not able to cancel the automati
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Account Features
Hi folks: I've been trying to reach the business support people in order to get an AT&T Cell Booster or Cell Booster Pro. I've called the business # multiple times (800-581-4741), but the automated system puts me on hold and then hangs up. I've also gone into the local AT&T store and
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Network Coverage
I fell asleep with my fingers on the screen...Must've locked device due. Now I cannot unlock it because its asking for 8 numeric password... I don't recall it? How can I RECOVER MY PUK CODE if I cant
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Android
I added an iPhone 5 for my dad onto my family plan, but his Caller ID is not working. The number still shows up as "Unknown Caller" when he calls another iPhone (landlines seem OK). I've had 5 tech chats with AT&T and was reassured each time that the problem was solved--but not so. Told it was eithe
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Apple
I have a $200 reward card issued by AT&T. When I tried to make a purchase of $130 dollar it got declined. I contacted ATT reward center and they told me this card only has $50 balance. There was a $150 charge from merchandise 'US International' and thus I only have $50 balance. I have no idea wh
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Community lounge
I need help. Who can I talk to? I went to ATT in May. Got a new phone and a chromebook on promotion. After a month, I called ATT store and asked why my chromebook promotion was not taking effect. The kid that sold it to me said it takes a few months. So the third month, I called again to discuss my
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Community lounge
Brandon who is known for his abusive past is dating/living with my youngest sister who has a kid with often comes up to my moms so ws both can see the baby. Me and him have never got along but been keeping it peaceful so that the kids dont see the hate. On superbowl sunday he tells me about the n
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Community lounge
Last month I updated my phone plan to the Unlimited Elite, which has HBO Max included. However, when I was eligible to begin using it I was having trouble logging into my account and reached out to a representative. After talking with the representative for over an hour trying to find different meth
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Watching Max
Hi, I used to be an AT&T customer, had the service for 6 months, paid my device off in full already, and have had the device for 6 months now but I am still unable to unlock my device on the portal. I have no outstanding payments and am no longer in the US (and won't be returning for an extended
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Apple
I submit to understand lock requests,Because I fill the wrong email address,Unable to receive email confirmation.How can I should cancel the original application to submit new unlock request,Over the past few days, I since the resubmission or tip is under processing
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Apple
in September I called my local AT&T store and ordered 2 iPhone 15’s. One max pro and the other just a regular pro. The person that took my orders over the phone assured me that if I placed these orders on that day I would get them with in 2 days. In disbelief I questioned her on that offer but s
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Apple
I have been trying to unlock an old phone for the past week. Tried multiple times online, all I get back is "we are missing some info and cannot unlock your phone now" doesn't tell me what issue it is. Spent 45 min on the phone with customer service the other day only for them to tell me that it wil
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Apple
Since obtaining service with AT & T my service has been just about null, with poor connection, failed internet search, and not working most of the time, what's crazy is the phone will even say there is no DATA. because of these issues I have phone service that is hindering my ability to effectiv
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Apple
We traded in a perfectly good Samsung S8 in early November 2021 for a change to an Apple product. The trade in promised a rebate of $300.00. We were told when AT&T received it the screen was damaged and unusable which was not the case when we sent it. We only received 35.00 and we h
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Apple