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Can I cancel my U-verse internet package but keep the TV and still have it work?

I have been very underwhelmed with the internet provided through at&t in my area so I have decided to upgrade to 1000mbps through Comcast. I was wondering if I could keep the U-verse TV because we enjoy it and would hate to have to switch off of it. Thanks

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665

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How do I watch my U-Verse on my computer

I had U-Verse a couple years ago and I was able to watch my U-Verse on my PC and program my recordings.

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4.7K

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Why is Fox not on U-verse 200?

I would like to know why on U-verse 200 you guys allow CNN, MSNBC free. Whereas, I need to upgrade my cable another hundred dollars in order to get Fox News. I think that’s unfair and biased. after being a customer for 20 years. And then going through the Covid and having to lower my grade of televi

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614

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U-verse update FAIL

Our internet/tv has been "updating" for more than 3 hours now to no avail! It'll reach a certain point, say Uverse can't be found and to restart reciever. We do that and it just keeps circling! There are two red blinking light on modem... they just keep blinking and have been this entire time. We've

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56

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AT&T Nigeria

My brother which I was talking about on my first question he's postpaid account owner under AT&T, his monthly bills covers everything unlimited (calls, text, data, call) are all unlimited and he pay for that every month and it cost about $300, so what I'm asking is that can I use my own line in

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1.5K

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NVG859 gateway loses settings after a power outage

Does the NVG859 gateway lose it's settings after a power outage?   I had a short power outage of only 5 minutes & after a few minutes more, Uverse TV came back but my internet, especially WiFi was spotty at best. Turns out the NVG859 lost the pass through/bridge mode settings. I use a Netgear R7000P

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587

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How am I supposed to get internet worth a crap if AT&T has monopolized this area?

I live in rural Alabama. I have a 7 yo who homeschools but 85% old his work had too new done with physical books because we can't have a dependable connection. This mess is SO pathetic, he got an Xbox for Christmas but can't play it! For a year and a half the (Edited per community guidelines) THAT A

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175

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Upload speeds

I have ATT Fixed Wireless Internet / UVerse. My upload speed test indicates a speed of 6.1 Mbps. I upload 2 hour long videos every Monday. Sometimes it takes 3 -4 hours per video and sometimes it takes 24 hours. The videos have been formatted for YouTube 720p HD. What should I do to have faster uplo

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208

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Will a Pace 5268AC Gateway & ALCATEL-LUCENT G-240G-A ONT support Gigabit Fiber?

I currently have U-Verse with 25M internet and Fiber to the Prem.   I am interested in upgrading to 300M or even 1G internet but I want to be certain my current hardware will support it.   As I mentioned in the title, I have a Pace 5268AC gateway and a Alcatel-Lucent G-240G-A ONT.&nbs

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262

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I need to pull phone records from June 2021-Feb 2022 - My insurance is claiming I did not pay and charging me for an accident that happened

Hi there, I am in urgent need of help before this matter goes to court. I am in need of my AT&T cell number's prepaid phone calls with the date, amount of time called and cell details on for two specific numbers for my State Farm insurance office and an individual working for State farm. Thi

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147

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Replace Uverse Receiver

My uverse wired tv receiver has stopped working. All troubleshooting has been done. Needs to be replaced. How do i get a new or replacement?

Questions

614

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Going from Spectrum Modem to ATT Internet 50 Gateway - DHCP/Router Question

Hi, I've searched related themes but am not particularly savvy to understand the discussions. When I originally had Uverse and switched to Spectrum I went from an all-in-one residential gateway (RG) to a modem-only device.  At the time I had never used a main router and didn't even really t

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U-Verse Wallpaper

Please update the wallpaper associated with U-Verse. We've been looking at the same photos since....well, forever.  With all the other negative issues with U-Verse, I think you could at least update the wallpaper.  That way, it will give us something new to look at while contemplating if

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33

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landline

Your website has not worked properly past 2 months, I have been with ATT 4 decades, and we have been using the website to pay monthly for over a decade. I do not understand why you want to "punish" your customers with this problem that is not caused by customer. I am now in total agreement, we don't

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255

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Outage in my area- Lester Al

Every night at about 8PM my phone and internet stop working and come back on about 7AM. Is At&t doing upgrading or maintenance during this time? This has been going on for a couple of weeks.

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50

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How do we receive help when no one is qualified to help

I have been trying to download McAfee Internet Suite for over a week now and no one has been able to help. I've spoken with reps, tech support, loyalty department even McAfee tech support. I even had a rep tell me to go to a neighbor to use their phone (during this pandemic). I'm truly sadden with h

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78

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TV cancelation fees

I am currently receiving a $50 month discount for my U-Verse TV. If I cancel will AT&T retroactively backcharge the discount  I will be keeping the telephone and internet.   I renewed the contract in April 2023, what would my estimated fees be?

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58

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U-Verse billing will not stop

Who do I send this complaint to via email or mail? AT&T/Direct TV cannot shut off billing even though they confirm the system clearly shows U-Verse terminated. I moved to AT&T Fiber and Direct TV and have been billed for both services for 7 months now (7 long wait call ins and transfers to m

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31

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my U-Verse isn't working with my Asus zenwifi 6 AX mesh system

I recently bought an Asus wifi mesh system. I went through the setup process of making the Asus my main router. I put My BGW210 into IP passthrough mode. I turned off packet filters, wifi and firewall as I'm using my Asus router in router mode. Since doing this my U-verse cable has stopped worki

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264

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Wifi TV Connection

This keeps dropping

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34

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