
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Every 10 seconds I have been getting an iPhone notification: "Website Blocked We've blocked an unsecure URL and your device is secure. Device: MR60 We noticed that MR60 tried to visit a website that posed a spam risk. This risk shows suspicious behavior that you should avoid. We blocked the connecti
Questions
•
AT&T Internet Security
I manage my elderly mother's AT&T land line telephone account. She lives in an assisted living community in Tennessee. She can successfully call family members and successfully answer incoming calls, but she cannot operate the answering device nor screen incoming calls, and she cannot reliably discr
Questions
•
AT&T Phone Equipment
I am trying to find out a way to block private callers from calling me on my LG Classic flip phone, I did not find any useful information yet.
Questions
•
Other Phones & Devices
Hey AT&T. Thank you for the call protect app. It does help somewhat, but I have another idea that I would like for you to share with the developers. Can you please also include in call protect a reverse caller id lookup feature to block spoofed calls? So, I get a call and it gets through truecall
Questions
•
Wireless Account
I earlier talked with a rep who gave me a website where I could report unwanted phone calls and text messages. I have misplaced the data and would like to get that website again.
Questions
•
Wireless Account
my daughter has received to 2 pornagraphic, threatening messages on her phone (from 2 different numbers) in the last couple of months. they use her 1st name and a picture from one of her social media accounts. we are filing police reports. what else can we do besides changing her number to prevent t
Questions
•
Device Features
I have been missing important phone calls because the at&t call protect app for Samsung Android refuses to allow me to unblock certain saved contacts, so they either get blocked completely, or go straight to my vm. Why is such a sub-par app even installed on my phone to begin with?? Worthless ap
Questions
•
Android
I am receiving 10-15 spam calls each day. I have already registered my number in 2005 with the FCC. The numbers are different each phone number so I can't block so many calls. How can I prevent this from happening?
Questions
•
Device Features
I've been getting spam text messages non-stop for months now and can't find a way to make it stop. Have tried the "Unknown Contact" route via Settings on my iPhone 6s; no luck, they still come thru even though not on my contact list. Downloaded several third-party apps to try and block these; no hel
Questions
•
Apple
I need help leaving an unknown group text. My daughter has an iPhone and is receiving inappropriate group texts from unknown numbers and emails that totals 20+ members. I have blocked each number individually and have marked "Hide Alerts" but continue to receive inappropriate messages.
Questions
•
Apple
I receive spam texts from the same area code (714) everyday. I have blocked each one and they still come with slightly different phone number yet same area code.
Questions
•
Data & Messaging Features, Internet Tethering
Hi, Whenever I forward a spam text to 7726, I get the standard reply: AT&T Free Msg: Thanks for providing us with the content of an unwanted message. Now, reply with the sender's phone number so we know who sent you this message. But, whenever I reply with the offending pho
Questions
•
Data & Messaging Features, Internet Tethering
How do i forward a text message that is sent from an email address. I want to forward it to 7763 (SPAM). There is no phone number in the text message.
Questions
•
Data & Messaging Features, Internet Tethering
the message saidHi this is Jimmy, AT&T technician and I received a call that you needed service installation to be at your location at 10 am tomorrow.I don't use AT&T, they asked to get ice cream with me???, and they knew my name and address
Questions
•
Data & Messaging Features, Internet Tethering
I am getting a lot of SPAM from random email addresses. I would like to have these blocked. Is there a way?
Questions
•
Account Features
I have been on chat for over an hour. The rep, Estefania refuses to answer my questions with anything other than a link to the FAQs page (sidenote: my questions aren't answered in FAQs). What number can I call to speak with someone that can answer real questions?
Questions
•
Wireless Billing
On Thursday, August 15, 2019. I received a text message (attached) for a Samsung Galaxy upgrade promo. On Friday, August 16th, I went to the ATT store located at 1100 South St in Philadelphia, PA to upgrade my phone under the promo. The sales associate reviewed the text and said I was eligible to up
Questions
•
Wireless Billing
I went to Sam's club around 5/16/22 was told that switching from Verizon I could save $150 a month, I was excited I informed my spouse of the savings, well we where both able to go on Friday of Memorial weekend, first the rep wasn't wanting to assist us, they had to call in someone. The rang up th
Questions
•
Wireless Account
I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add
Questions
•
Wireless Account
It was reported to me that my domain is blocking emails from being delivered. The IP address of the sending address is being blocked. how can i add the persons email domain or IP to the approved list.
Questions
•
AT&T Mail Login & Security