Trying to buy an at&t gift card for our mom to use toward a new phone. I see that they are available at stores, but with Covid, can I buy one online?

I punched this device from abroad and I accidently got a locked iPhone from the seller. I got to know this after I came back to my original country, later after 1.5 years through apple support I was informed that it is locked with At&t. I then requested At&t to unlock it through its free web

Hi - I’m under my brother’s contract. Can I request to have my phone unlocked and convert it to esim? or does my brother need to request to unlock on my behalf?

its sad I payed over 200.00 for a iPhone 6 and its a prepaid severs and they will not unlock it 4 me they say I have to be on the prepaid plane 4 6 mounts be4 they will unlock it I think that is bull if some one pays cash 4 something they should unlock it no matter what plan that it is on because it

I am moving abroad for 5-6 months and want to keep my phone number active for when I return. What is the most economical way of doing this please?

I’m being charged between $10-$20 a month for visual voicemail but can’t set it up, because my voicemail was deactivated, because I forgot to setup my voicemail I’m told. So how come I’m still being charged for visual voicemail when att deactivated it? Most companies don’t charge for voicemail to be

This is a business account phone that is under warranty... It's a nightmare to get help on how to get a replacement ordered. Does anyone know if you can just take the phone into an AT&T store and have it replaced? help

I have installed the companion app on my kid’s iPhone and set bedtime limits from my iPhone. However, during the day, when he should have access to the internet using cellular data when away from any WiFi, his phone is not able to get access, even though he had four bars of cellular signal. However,

Hi,I'll come to visit Florida and i'd like to know if i can buy an AT&T prepaid plan using the eSim in my iPhone XS (unlocked) ?(I'd like to keep my french physical sim inside the phone)Thanks

may phone might be compromised due to fraud activities.

I keep receiving this error, when I try to unlock my iPhone SE. It has already been paid off and I checked to make sure I typed in the IMEI code correctly. The device is active within the past 60 days with no unpaid or past due balances. Other devices on the same plan can be unlocked just fine, exce

Hello to all community members! I have a sort of problem with my iPhone, which I just bought.Original owner ensure me that it is paid off completely. So I went through typical way - ATT device unlock portal, filled up all fields and  "Your phone is not longer active on an AT&T account" w

Hi, I have been trying to unlock my previous phone through AT&T unlock device online but it keeps telling me that I have to pay off the device first. Error message: "Looks like you haven't paid off your device yet. Follow these steps to pay off your installment plan. Then, wait 48 hours

My husband wants to transfer his number to my plan. Is there anyway to release his phone number without having to contact his father (account holder)? He has a narcissist for a dad who refuses to do anything to help him out, but my husband doesn’t want to lose his phone number. We do not know the

Hello, I bought a phone from my hands and it says activation lock, you need to remove icloud! there is a receipt but nothing is visible on it

Hello.Is it possible to unlock the iPhone XS Max? A good friend of mine gave me an iPhone that he bought from a store similar to eBay, it is under "carrier lock" (no access for other carriers). I contacted Apple support and was advised to contact AT&T in the USA.The carrier's self-service IMEI

I bought an iPhone 14 less than a month ago and that phone was stolen from me. I'm trying to get a replacement device and its still wanting me to file a claim and pay 200 dollars for a replacement. If my phone is still under warranty do I still have to pay money to be sent a new one?

Hello,      I will be going overseas for a few weeks and got the basics on what is charged for usage, but I have two questions that just want to know the setting my iPhone needs to be in.  If I’m using my phone on Air plane mode with Wi-Fi, will that trigger the $10 day pass?&

I have been having problems for over a year with group text messages being delayed (not always).  I can receive over 100 messages in a single shot, sometimes 12-24 hours later than when they were sent.  The problems have significantly worsened over the last month or so.  I use my phone for business,

I added two lines a couple of weeks ago. I have a total of 5 lines. I have been charged $14.67 for each new line I added for visual voice mail on top of the per line fee. There's no option to turn off the visual voicemail feature either in the ATT app or website. Note that this VVM charge o