I am trying to access the online access to our account. They keep sending temporary  digit pin codes to the account.  I would like to get away from temporary to permanent pin codes.  How can we make a permanent change?  They are sending emails with no relevant information in the

I had ATT internet installed at my home. The service technician left and the internet was not working. I called ATT and told them the internet was not working. Another technician came out and told me the service was very slow and that there is nothing they can do. They suggested I cancel my service

My wife currently has a line with AT&T. I don't, my line is with another carrier through work. If I buy an 'unlocked' iPhone 12 directly from Apple and give it to my wife as a gift, will she be able to set it up with AT&T and easily replace her old iPhone? I'll be holding this for over th

5 DAYS NOW since 3/2 cannot download email... error msg: Sending of password did not succeed. Mail server inbound.att.net responded: Server error- Please try again later.

I’m on an unlocked phone and have the $30/month prepaid plan. Why am I not allowed to change to the 3-month/8gb plan for $99? I get only 2 other plan options I can choose to change to when I am in my account profile. Also, unable to complete a new plan purchase if I select from the website and place

are you able to pay off your phone early online or in your account on your phone?

So today I went to my desktop computer and tried to sign in to my email, this is the message I got: Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue. I only tried to sign in 1 time!  This is the same problem that I had several

I have been receiving spam texts for two weeks. I get put into a group of 20 people, usually all with the same first 3 numbers of my number. The sender is always an email. The text the sender sends is a link. The link ends in .club. No one in the group responds. I just ignore it but they keep coming

I have been trying to report text spam for about a week. There has been no response what so ever. Is this system not working? Is my phone hacked? What is the problem? I have rebooted my phone and still not working.

I knew I'd need to go through one billing cycle (paid on the 21st of each month) w the added charges of my newly purchased iPhone 14Pro w new iPad--and so, my Mar summary and bill can be accessed to see that the charges reflect these 2 purchases. I can't locate anywhere on the site where I can pay

What can i do to be able to use my phone here in south africa with another network

AT&T, Helping Make Your Online Experience Easier If you have multiple accounts, there’s a good chance you have an ID for each product you have. Each ID has its own access to a specific account you use. This can be a pain when managing multiple accounts, but it does not have to be. We have solut

For Months I have been trying to use the ATT PRomotional Card towards my cell or home phone balance and it won't apply. There is no information on this, now the card is about the run-out. What can I do now to use this card towards my balance? Thank you

I recently purchased a new phone and want to continue my prepaid usage. What steps do I need to take? I dont want to change phone numbers, is it as simple as just taking my SIM from my old phone and putting it in the new one?

I've tried sending images and plain text messages from email to two different mobile numbers and get the message each time that the [email scrubbed] and @txt.att.net address not found error message. The messages aren't simply delayed, I'm getting the email message that the messages can't be sent

We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this 

I have run the speed tests, done all of the tips for improving my speed, and it is still in the 6/.7 range. The last tips to try are to add a Wi-Fi extender and/or new modem. I am in a small apartment and do not have any dead spots. Is there an extender that is compatible with this modem? If so

Do I need a land line for AT&T Fiber? We don’t have a home phone and we’re wondering if that would be an issue to get fiber.

My wife and I currently have two iPhone XRs on ATT. I'm getting two new iPhone 11s, and porting my son and daughter's phone numbers over to ATT from Verizon. My wife and I will take the new 11 iphones and give the older XR iphones to our kids. What is the best way to swap SIM cards to make this tran

How can I unlock my iPhone if I bought it from someone in the US. This means I don’t know my AT&T account info