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No autopay discount applied to first bill?

I received my first bill including setup cost and payed it with auto pay. I was promised a $10 credit per line per month if I used auto pay. Why hasn't it been applied here?

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472

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Fiber install on new power lines

Hi all - I have a few acres and a home outside of San Antonio in Bexar county and the electric company (CPS) notified me they are going to be changing out the electric poles on my property.   Does anyone have a contact for AT&T to see if they can also replace the existing copper lines

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165

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Phone/Internet for Commercial Tenant in Mission, Texas

I am working on a development in Mission, TX and I need to talk to someone about bringing service to a ground lease for a restaurant as well as a remodel and new lease building on the same property. This is commercial construction. We are working on getting addresses, but I can provide location info

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Property Damage during Internet Installation...endless agony

Hello folks, During internet installation(01/03/2022) the AT&T technician damaged the sewer line from main rest room in the garage wall and because of which Sewage water is leaking from the garage wall (even out side as well) when we use the restroom..The technician DIDNOT check if there are an

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914

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The covid keep kids on track with discounted low income rates

I have tried numerous times to get the discounted low income rate for internet at my home and have been declined for 3 years now can you help me at my location or can you please help me find somebody that can before the school year I need internet please. All the streets around me do the only road t

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481

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Will Fiber internet EVER be available in my area?!

It seems that fiber internet will never be an option for me...I've been extremely patient but this is getting beyond ridiculous! In January, I was told by an AT&T representative that it would be available in March 2020. Yet, here we are in the middle of May and no one can tell me anything. I have "I

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324

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AT&T Fiber Internet 1gb availability in Pickerington Ohio

I have been living in the Spring Creek sub-division in Pickerington Ohio for 13 years now and we have AT&T 100mb Internet, but I am wondering when we will have speeds up to 1gb. I am teleworking and will be for the foreseeable future and could use the extra bandwidth.  Thank you,

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278

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Fiber availability

AT&T fiber was buried on my property about 12 months ago. Fiber is available to neighbors because it was run across my property, yet ATT informs me it is not available at my address. The only way that my neighbors have it is because the line was buried at this address.  When calling AT&

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411

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Tech says Fiber is available but Customer Service says no

A few years back AT&T installed fiber in my neighborhood, in fact they damaged my irrigation system as they buried the line in my side yard.. My problem is that when I contact AT&T customer service to upgrade to fiber, I am told it is not available at my address.  Neighbors on both sid

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391

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Address Validation for New Construction

Hi, I'm the first house on a new street. AT&T pulled fiber through the whole subdivision. I'm in the final phase of the subdivision and many neighbors have fiber. I worked with a local sales rep who requested address validation weeks ago with no progress yet. I put in my own request and haven't

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406

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Fiber optic digging

I'm looking for who I need to talk to for the new fiber lines being dug on my road. I have questions about the service and what they will be digging in my yard.

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329

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Is it necessary to rent the wireless gateway from AT&T?

I have a LinkSys EA9500 router. Is it necessary to rent the wireless gateway from AT&T? Or can I connect their inbound internet signal directly to my router. The router does have a designated port for incoming internet. I will continue to use my router, even if the answer is yes. However, the

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154

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update on madison wi fiber

whats the current status of fiber in madison? when will installs happen???

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238

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Cant get AT&T out to verify Fiber availability.

We are in Brookside, a new construction area in Princeton TX . Our address comes up on AT&T site, but it only shows tv options. We have contacted several of the AT&T company stores to try and get fiber service but cant seem to get an answer from anyone. Foreman says the neighborhoods are alr

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622

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Can I receive service at my new address without having to pay for the 'rental' on a new one?

I am looking to sign-up for Fiber Internet. I already have an ATT uVerse modem which I paid ATT ($150 approx.) for when I discontinued my service at my old address. This was because I was out of the country for a number of months early this year and no means of returning the unit at that time. Can I

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105

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AT&T truck stuck in my front yard.

A&TT stuck in my front yard and wrecker pulled them out. Now Ruts in my yard.

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74

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Connecting Netgear Orbi RBK50 to Nokia BGW320-505

I am stuck and I need some help. I turned off the 2.4GHz and 5GHz Wi-Fi radios on the BGW320. I enabled IP Passthrough on the BGW320 with DHCPS-Fixed.  I manually entered the MAC address of the Orbi RBK50 Router.  I changed the LAN IP address on the RBK50 to 192.168.2.1 because I thought

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439

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Mesh Devices can't access ethernet devices on BGW320

Forgive my simple network drawing. But this is how I have it set up. I can't seem to get the devices that are connected to the google mesh to talk to the nas or the printer that is connected directly to the BGW320. Please help

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344

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Fiber Optic HOA

We have 79 homes in our subdivision/HOA however some of the homes apparently can order fiber optic Internet and some of the others cannot within about a mile radius if that. I am thinking that some of those homes really have the service available but it is not showing for all of us to order. Is ther

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347

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Nokia 320 rejects access code printed on the label.

I tried to access my router and sign in with the access code printed on the label. The router will not accept the access code. Anyone out there with a solution? It's a new router.

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59

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