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new u-verse customer but with many tech questions

i currently have timewarner cable and it's fine at 20Mbps down and 1Mbps up. i want a faster upload speed because i do a lot of backups on amazon S3 and upload photos/videos to share with family worldwide. i recently signed up to u-verse based on the information given to me by the sales rep. i just

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7.3K

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Connecting optical modem to my cat5 wired House

I have a fiber optic service that comes into my study with a fiber optic modem/router. Here are the specs. System InformationManufacturer ARRISModel Number BGW210-700 My house was built 4 years ago with cat5 wiring throughout the house. There are outlets in the rooms that has a wall plate with

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630

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I'm checking in on how to transfer my ACP benefits from Xfinity to you all at at&t

Hello my name is Ariel Gibson and I'm wanting to switch from Xfinity with my ACP benefits and take it to at&t if it's free my neighbor said she has it free can u please let me know ASAP 🙏 God bless you all ❣️ (Edited as per Community Guidelines) (Edited as per Community Guidelines)

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208

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Reactivate Motorola DVR

A few years back, I have my DVR deactivated saving me $15.00 a month. I would like to have it work again. I have UVerse Basic. Can it be reactivated? I can't find that as an option, just packages. I was able to turn it off a few years back. Can't it be turned back on? Thanks.

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176

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Return uverse equipment

I have been trying for months now to return my uverse equipment. I live over an hour away from a ups drop off, where they box it for you. So I was told they would mail me a box and I could mail it back, I never got the box and have called 5 times and still nothing. I have asked for a label where i c

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AT&T wireless tv

We just remodeled and mounted our Samsung smart tv on the wall. Is there a wireless transmitter box so that I don't have cords hanging down below my tv?

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441

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BGW210-700, personal router, and a VAP2500 providing TV over wifi

I'm trying to get my mom's internet setup using our own router (unifi dream machine). She currently has a BGW210-700 providing wifi for her devices, and connected to that VAP2500, which is apparently providing different wifi for her set top box upstairs.   Is the VAP2500 simply an access point, and

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481

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Job search near Cleveland, Ohio

Hello. I am interested in becoming a premises technician for At&t. The issue is that when I go on the careers section of the website, Ohio is never even an option for this or any other field technician positions. The only positions that are always available are in sales. I was wondering if there is

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Keep my local channels.

I understand that there is a possibility of At&t Uverse dropping Atlanta local station, wxia tv, 11Alive. Please keep this channel available. 

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322

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Trying to reach AT&T"s "Diversity, Equity, & Inclusion" Programme Office

Hello. I am the president of a Minority- and Woman-owned Small Business Consulting Company, based in New York State's, Upstate Western New York Area's, Buffalo Niagara Region. Here, I am a Participating Member Agency of an AT&T Initiative, titled "HyperLink Buffalo". I have a proposal that I wo

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59

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pay my transfer from a different ISP

How do I get my disconnect fee from Viasat paid by ATT? I only had Viasat less than a month and thought I could disconnect free within 30 days. Now they say that I owe $300.

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65

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Change Caller ID

Change Caller ID of previous user of the number to my name. Have spent 12 hours on the phone with AT&T experts with no success.

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369

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loginprodx.att.net (Service Unavailable)

Good evening, I've had this problem for about 4 weeks now and whenever I try to log into my movie apps (Starz, Epix, Showtime) I'm unable to login. The website loginprodx.att.net says "Service Unavailable" for weeks now. I've reported this to AT&T reps and I've spoken to multiple technicians wi

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58

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My DVR keeps rebooting, need help

I have been with att uverse for a few months now. Power went out 4 days ago and since then our bedroom wireless dvr has been constantly rebooting. Lights randomly flash, it cycles thru and sometimes I even get to see 15 seconds of tv before it says no signal and starts over again. Att support didn't

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NVG859 gateway loses settings after a power outage

Does the NVG859 gateway lose it's settings after a power outage?   I had a short power outage of only 5 minutes & after a few minutes more, Uverse TV came back but my internet, especially WiFi was spotty at best. Turns out the NVG859 lost the pass through/bridge mode settings. I use a Netgear R7000P

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691

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Cable box not working after trouble shooting

Hello, we have a cable box that is not working. Any time you turn it on there’s a red X in the middle of the screen, we tried following the trouble shooting advice on the AT&T uverse forum here but none of the steps seem to have resolved our issue, I fear the box may need to be replaced. Can we

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How do I get a hotspot?

i need a hotspot so i can turn my wifi in for stuff

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552

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I'm trying yget 10$ wifi thfoy snap

Wireless wifi

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148

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How do I downgrade my cable?

Dont want it,talked to someone about downgrading my package because I'm charged an obscene amount that in the current times I cant afford. They downgraded to where we dont have it but it's still showing on my bill as though I got it;I only want wifi. Looking to downgrade TODAY‼

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228

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How can I get a tech to my house?

How can I get a tech to my house? Nothing works after trying everything

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1.3K

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