[Subject edited for better exposure]Just looking for ideas at this point...I'm still working with my original install technician on this, but am hoping for some ideas on where to go next. I've been a Uverse customer for several years and have had no issues with my system. I have a D-Link 16 port swi

Need the transcript to verify the phone was free and credits to my account!!!!! Will I need to get my (Edited per community guidelines) to do it? Cellphone, direct tv and wireless internet!!!!

Our internet/tv has been "updating" for more than 3 hours now to no avail! It'll reach a certain point, say Uverse can't be found and to restart reciever. We do that and it just keeps circling! There are two red blinking light on modem... they just keep blinking and have been this entire time. We've

Is there a third party replacement for the ATT supplied router 5268AC supported for uVerse

I'm in need of internet. Where I live only a few providers are available. I'm on disability due to stage III TNBC. I cant afford the price of Hughes Net ir Viasat and AT&T is really the only other provider but AT&T dosent offer the access program where I live.  I need internet especia

Dont want it,talked to someone about downgrading my package because I'm charged an obscene amount that in the current times I cant afford. They downgraded to where we dont have it but it's still showing on my bill as though I got it;I only want wifi. Looking to downgrade TODAY‼

What type of cable is used between the Network box outside the house to the gateway insde the house?  Ethernet or Coax?

I was wondering if it's possible to somehow split the internet signal coming from my Uverse receiver.  Right now we have 3 PS3's and 2 receivers.  I have been using wireless to connect the 3rd PS3 but it is really inconsistent - lags, drops me out of games.  It's really annoying.  Is there a way tha

Hi-so today I called AT&T to upgrade our grandfathered u-verse plan, basic 6, to upgrade to the advertised 50 mbps internet as basic 6 was just starting to fall out of favor. I would get anything higher than 50 mbps, but thats the only thing there. So i called and asked to upgrade to 50, but they cl

I have been trying for months now to return my uverse equipment. I live over an hour away from a ups drop off, where they box it for you. So I was told they would mail me a box and I could mail it back, I never got the box and have called 5 times and still nothing. I have asked for a label where i c

How can I get a tech to my house? Nothing works after trying everything

Is there a way to get internet and tv from Uverse or direcTV for $100/mo? had spectrum tv and internet* for $100 earlier this year, but am now in a non-spectrum area. *nice thing about that was unlimited data.

A few years back, I have my DVR deactivated saving me $15.00 a month. I would like to have it work again. I have UVerse Basic. Can it be reactivated? I can't find that as an option, just packages. I was able to turn it off a few years back. Can't it be turned back on? Thanks.

Hello. I am interested in becoming a premises technician for At&t. The issue is that when I go on the careers section of the website, Ohio is never even an option for this or any other field technician positions. The only positions that are always available are in sales. I was wondering if there is

Can’t log on to uverse app, I used to be able to watch tv there. It keeps saying it needs valid user name but have tried using the known one and can get into myatt just fine. Called in and after 25 min, told me the app is down! I have been trying for 2 weeks. What could be the issue?

Good evening, I've had this problem for about 4 weeks now and whenever I try to log into my movie apps (Starz, Epix, Showtime) I'm unable to login. The website loginprodx.att.net says "Service Unavailable" for weeks now. I've reported this to AT&T reps and I've spoken to multiple technicians wi

How do you get the caller ID to display on a Uverse TV

So I have moved in with a lady as a roommate who already has AT&T service but is still being serviced via copper Single Pair VDSL with U-verse TV, Internet, and Phone. She has been a loyal customer for at least 10 years. There is Fiber available on the street, and has been for years but her addr

I can disable wireless at night, but how do I disable wired ports or the internet in general?  I don't like the idea of unplugging the router.     It's for family controls, only if needed.  The app works good but for wired ports there is an easy way to beat disabling a device or profile.

ATT emailed me after canceling the tv service to recycle the outdated cable box rather than to return it. How do I know if ATT will later ask for proof that I recycled the unit?  Or if ATT will charge me for the unit since they didn't ask for proof that I recycled it?  ATT does some stran