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spam calls / texts

Had a weird experience on a support chat today about spam calls and texts. After downloading the Call Protect app (which is a joke, just another way for AT&T to squeeze another $4 out of us) I wanted to know what AT&T was doing about spam and robocalls since I was getting them several times

Questions

103

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AT&T is saying I my IPs are blacklisted, but when I check they are fine

Over the past week or so suddenly anything going to an AT&T hosted email is bouncing back saying the IP is blacklisted. Here is a sample: Delivery for [email scrubbed] to [email scrubbed] has bounced. Reason: Remote host said: 553 5.3.0 alph747 DNSBL:RBL 521< x.x.x.x >_is_blocked.For assi

Questions

79

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Call Protect App errors, etc.

<rant> When will there be a way to whitelist numbers in in the Call Protect app?  I'm missing so many important calls because of this app.   First of all, there are way too many numbers reported as spam or fraud that are legitimate business numbers.  Secondly, the app wi

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47

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AT&T Marketing SPAM EMails Can't Be Unsubscribed

4 EMails so far: "{Sanitized}, you've earned a Wireless Customer Reward" "{Sanitized}, how we're celebrating National Concert Day" "After reviewing your account, we've determined..." "That you're officially eligible for a reward. Call 877.532.9344 now." "Important AT&T Wireless account notic

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1.1K

6

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Is AT&T and/or Yahoo aware of the huge wave of phishing/fraud emails coming in lately?

As an AT&T email account holder I get a lot of spam/phishing/fraud emails from accounts impersonating AT&T and/or Yahoo employees. Multiple times a day in fact. Normally I can just completely ignore these things and pretend I am not even getting them. Within the last couple of months though

Questions

874

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Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

965

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Long term California customer of AT&T mobile and home bundle - account cancelled today - Ive had a COVID hardship

I was told CA was protected it would stay - turned off today Due to business shutdown during COVID I, like many were laid off of work. Found a few jobs off and on but Ive been drowning this whole pandemic. Lots of local and government assistance available and I have pending applications that wou

Questions

128

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What does it take to get removed from AT&T's blacklist? abuse_rbl@abuse-ATT.net does not respond after 1 week

We have a hosted email server that has been blacklisted and have sent repeated requests to remove it to the abuse_rbl@abuse-att.net. We are well over the "if there is no change after 48 hours" and have sent in the "current and complete error message" in follow up emails multiple times; again well b

Questions

2K

3

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ATT is #1 Predatory Practices & Fraudulent Promotions

I sent in my phone, it was received and processed in MARCH (per ATT support, the postal tracking, AND the ATT trade in status). It’s now mid August. I was told by support that my $1000 credit would be applied within 3-4 billing cycles. (Un)Fortunately, this is the second time I’ve been bamboozled by

Questions

51

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Rejecting Calls Without Going to Voicemail

Is there a way to reject an incoming call and have the call dropped rather than having it go to voicemail. Obviously, some calls are spam and I don't want them to hear a voicemail greeting.  Just hang up on them!

Questions

462

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AT&T is blocking my website

My website, which has no reason to be blocked for spam, has been blocked for multiple customers. I have confirmed with Squarespace, my domain and website manager that the problem is on AT&T's end.

Questions

488

3

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Why AT&T keep disappointing me

As an almost 10 years customer, I feel upset. AT&T is not what it use to be. When Samsung S10+ released, AT&T started the BOGO promotion at the same time. I believe it's a good deal for me.  So that I signed it up, it went smoothly at the beginning I received two phones really quick

Questions

201

16

I am postpaid customer and need to set up @txt.att.net and @mms.att.net aliases

I'm trying to block spam by creating aliases for [number]@txt.att.net and [number]@mms.att.net. It used to be at http://mymessages.wireless.att.com, but that is no longer available. In a post regarding "Where did mymessages.wireless.att.com go?" ATT Help posted that it is now for postpaid custome

Questions

104

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Closed

How to contact Office of the President?

A year of speaking with agents has not resolved my issue.

Questions

5K

26

att.net spam

I have had an @sbcglobal.net account for many years. Recently I started receiving email addressed to @att.net, and it's all SPAM! I have not set up an @att.net account, but it's coming through on my @sbcglobal.net account. How do I get rid of it, or get rid of all the spam? Not a great look for att,

Questions

19

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How can we limit inbound.att.net to only inbox mail; receving the spam also

in Outlook Desktop app (Outlook 2010) how do I limit inbound.att.net to only inbox mail (I am also receving the spam folder messages in my which Outlook desktop inbox tagged as bulk mail) I have a desk top (i.e. my case Outlook [2007, 2010, and 2013]) client; inbound.att.net sends all the unread (an

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333

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CALL on this number to get solution of all AT&T issues

CALL on this number to get solution of all AT&T issues

Questions

139

1

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Oracle/Responsys spammer hosted by AT&T

I have received many illegal spams from Oracle/Responsys in the past despite never subscribing, attempting to unsubscribe, and filing abuse complaints for each one.  I blacklisted their address range but their spam is back with a new address range. Sender : 12.130.137.84 Advertising: *** (12.130.135

Questions

258

3

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How To Delete CBD@*

Since I made the colossal mistake of asking to be taken off Ben Shapiro's newsletter list, I've been getting DOZENS of spam daily, all coming from "cbd@(random)". Surely there's some way I can block this sender altogether? As it is, I could spend half an hour weekly sorting through my spam folder to

Questions

800

1

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*****SPAM*****

What program or provider is labeling many of my incoming emails with " *****SPAM***** "? Is it an ATT thing, or could it be from my Outlook program (Windows 10, not Microsoft 365). Thanks

Questions

22

2

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