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Hello, I just paid my service bill for my iPhone but I have no service whatsoeverThe website simply says "0.00 due now"Can anyone from ATT help me? Thanks!
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Account & Usage
For a couple weeks now here in Portland Oregon my phone has become borderline useless. I have the Galaxy S10+, billing is up to date and on an unlimited data plan. I can't use any apps that use data, text, or call unless I reset network settings and reset the phone, then I get maybe 10 minutes of it
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Network Coverage
I am using AT&T U-Verse in southern California. Some sites are not loading (skype.com, imdb.com, intellicast.com). Others are loading fine (cnn.com, gmail.com, youtube.com). I've already tried resetting the modem and changing the DNS servers to Google's 8.8.8.8 / 8.8.4.4, as well as rebooting. No
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AT&T Internet Account
There’s an AT&T pole in my front yard that has been broken in pieces for two years. We have tried to get this remedied, but with no success. Please advise next steps.
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Landline Phone Features
My service has been down for over a week. I'm told that 5 customers are affected. The issue is between the V rad and the D slam. The V rad is 50' from my bedroom window and the D slam is in my backyard. NO ONE HAS BEEN WORKING ON IT I wonder if AT&T is just trying to get us off uverse TV.
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AT&T Internet Account
We’ve had a fiber internet outage for 4 days now. Does AT&T always have terrible service? A competitor is starting a fiber internet offering in my area and I’m starting to think switching would be faster than waiting for AT&T to fix their problem.
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AT&T Fiber Account
Get your stuff together AT&T. Why has there been a service outage in our area for that long when literally no major disaster has happened near me? Zip code 39047. Give us a reason so we can understand. Also update your service page...yall said it would be resolved in under 14 hours....well that
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AT&T Fiber Equipment
My internet has been down completely for 5 Days today. There Customer Service and APP is completely useless. Thee only information from both is there's an outage in my area and will be restored within 24 Hours. Imagine getting the same status update for 5 (Edited per community guidelines) DAY'S...😡
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AT&T Fiber Equipment
UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.
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Other Phones & Devices
I always got great data reception in my office (zip code 65101), but starting about two weeks ago, my reception has been terrible. Now I have one bar, none of my texts go through, and I can't get a web page to load . I tried re-starting the phone several times. What happened?
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Network Coverage
There has been an outage in the 92614 area code for the last 4 days (wasnt officially recognized until the last 2 days though). The outage website states that outages are estimated to take 24 hours at most. Where can I find out more information of when its estimated to be back? This is impacting my
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AT&T Fiber Equipment
Within the last month, I have had issues with my phone randomly going into SOS Only or saying No Service. This has happened in places where I have had services before, like my home and the city my family member lives in. The first time it happened, I was driving to meet with my family member and my
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Apple
All Solar will be starting shortly2018 Spring Solar Interference is predicted to run each day from March 1, 2018 to March 8, 2018 times for outages will range from about Noon CT to 4:00pm CT each day this will cause black screen and or loss of TV signal during this time Sun Outage Definition:Sun out
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U-verse TV Equipment
Problem was reported the 1st of Jan. 2023. This seems to happen every year and takes forever to get repaired. The amount of money that we pay for service you would think they would try to repair has soon as possible and then you have to fight to have your bill adjusted. So done with AT&T! Wish
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Landline Phone Troubleshooting
Have order number and a tech was supposed to come out. Never did. No service still. Phone dead. No email or useful alert in the account info. Impossible to get back into the service order (your website is a round robin, I click on a service for hardline after I FINALLY find one, and it takes me to a
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Landline Phone Troubleshooting
My IT people are telling my organization (of over 30K people) that the reason our network was all jacked up yesterday is because of a fiber line being accidentally cut yesterday in New Orleans. I searched high and low but found no reports of this. Is there a definitive way to prove this did not happ
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AT&T Fiber Equipment
My AT&T Fiber has been down since mid afternoon on 7/3/17. Tech Support states will be fixed by noon today. I anyone else in the Cary, NC area having problems today?
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AT&T Fiber Account
Been using AT&T Fiber Internet and typically (for several years) normal speeds are 900+ mbps both down and up. This past weekend it has slowed down, and gradually increasing. Started at 50mbps on speedtest and has now maxed out at 150 mbps consistently. Here's the weirdness.
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AT&T Fiber Equipment
We've had Fiber internet with ATT for 3 whole months. It's down for the second time. This time its been over 14 hours. A five block radius in our neighborhood. No answers, no causes, just bots and texts moving timelines. A lot of us work from home. We may lose money, hours, jobs. ATT can't give us t
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AT&T Fiber Equipment
There is an active outage in the 27613 area that has persisted for almost 30 hours at the time of this writing. No one (customer service, web-site, waiting for tech support now) can give me any information on repair expectations and timing. I understand that things happen, but not getting informatio
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AT&T Fiber Account